I had to have throat surgery. I was very apprehensive. However,the care I received was absolutely…read moreexcellent-from beginning to the end! The nurses,surgeon and everyone in-between were awesome. I highly recommend this medical facility!!

Suite C, 2nd Floor Miriam Hospital The Fain Building…read more First of all,this is a teaching facility for student doctors doing their residency and as such, you need to really keep an eye on everything surrounding your care, your medical history, your medication history, be sure to read all of the doctor's notes after your visits to make sure everything is correct because more often than not these doctors in training make things up that have no bearing on your life or condition. I have caught them listing false information in my medical history alleging that I suffer from mental health issues that my psychiatrist never diagnosed me to have and she should know being a trained specialist in her field. They add information on their notes that doesn't apply to you and mention medications that you are not taking which prove one thing ... they are not listening to patients and writing falsified information on your permanent records and when you ask them to correct it, they tell you that you have to go to the records department and request modification of those notes which takes months because as I was told by the Manager of the records department, there are thousands of patients with the wrong information in their files ... a class action lawsuit should be filed against this hospital to force them to do things correctly. I recently (July 7, 2023) had an appointment with Dr Chirag Mehta at Suite C, I met with him for two reasons, my blood work results for my Cholesterol/Triglycerides were elevated an cause concern with Type 2 Diabetes. I asked about being put on Ozempic, I wasn't. Here's the concerning part, Mehta's notes mentioned mental health issues that I have had years ago and am no longer being treated for, he listed a medication that I haven't been on in over 5 years, and he wrote about things that weren't even discussed in the office, I recorded the entire conversation. I wrote an email to Christine Duffy, the head doctor who's license runs and covers all doctors working in this section of Miriam Hospital. I explained my concerns about what he put in his notes and that none of it applies to me, she referred me to contact the records department to remove the wrong information. I mentioned to her and gave her the information needed to give her access to my medical records and test results. I explained that I am type 2 Diabetes and that I asked Mehta to put me on Ozempic. Christine Duffy contacted Chirag Mehta who examined me on July 7th, this is what he told her ... Mehta told Christine Duffy that I don't qualify to be on Ozempic because I am not currently taking a Statin for my cholesterol and triglycerides. I told Christine Duffy that I am and have been taking Atorvastatin 40mg for the last 6 months and that Atorvastatin is a High Intensity Statin and is listed in my current medications in my records. Duffy is telling me to discuss this with Mehta and I told her that I will be consulting with an attorney to file a lawsuit against Suite C, her and Mehta for failure to properly care for me,failure to provide proper treatment and other issues. Please be advised that the people who are in charge of Suite C and who work under the direction of Christine Duffy are putting your health and lives in jeopardy, I have all the evidence needed to back this up. Do yourself a favor, check your records, all doctor's notes and make sure that you are being given the correct medication so that they don't cause your life to be shortened by their careless behavior.

Nobody, least of all me, likes having a colonoscopy. However, the care at Bayside Endoscopy Center…read moreis exceptional. From the very caring nurses to the warmed johnnies and blankets, everything was very comforting. After age 50, everyone needs to have a screening colonoscopy. So since you have to do it anyway, you may as well have it done by the best. "I don't always have colonoscopies, but when I do, I do it at Bayside Endoscopy Center."

Procedures are done in a nice, clean, relaxed environment. The front desk staff is ok, the…read morenurses are very nice and the doctors are top notch.

I hear so many complaints about my friends' Primary Care Doctors that it occurs to me as I sit in…read moreDr. James Meyers waiting area at Coastal Medicine in E. Prov that these folks deserve a YELP review. Dr. Meyers himself is an amazingly caring concerned physician that I think he is an anomaly in this age of insurance controlled business models. The group as a whole is very attentive and flexible with a common sense approach to health care. The nurse practitioners are readily available and the group even has a walk in open 7 days a week.

Dr. Osorio is the bomb. Just switched to him as my PCP. Very nice guy who is professional and…read morefunny. He is easy to schedule appointments with and more importantly very thorough. If you're looking for a PCP Dr. O. rocks!

Administrative Dysfunction Undermines Clinical Excellence…read more Having worked in a surgical ICU at a large metropolitan hospital for several years during my studies, I recognize what professional healthcare operations should look like. Dr. Mansourati and Nurse Practitioner Ducharme deliver competent clinical care and demonstrate solid medical expertise. Unfortunately, the administrative operations at this practice fall substantially below acceptable standards, fundamentally compromising the patient experience. In properly managed facilities, administrative personnel facilitate care rather than impede it. Here, routine interactions prove unnecessarily burdensome, and front office demeanor frequently registers as dismissive rather than patient-centered. When individuals are navigating health challenges, administrative friction compounds their burden and represents a failure of essential service. Particularly disheartening is watching capable clinical providers have their efforts consistently undermined by operational deficiencies. Healthcare demands collaboration across all levels. When administrative conduct works against patient welfare, it negates even skilled medical work. Until substantial improvements are made, I recommend seeking care elsewhere.​​​​​​​​​​​​​​​​

I would highly advise going elsewhere if you need to come in contact with Rebecca the "Office…read moreManager." From my interactions and perspective, she is abusive and quick to remind you she doesn't "have" to fill the medication she already confirmed you needed with your treating doctor. I woke up with pain radiating down my neck, spine, and arms to a point where I still can't move my upper body. I had been in to see Connie Ducharme a few months back for the same issue (less intense at the time). I called Fairlawn primary care this morning and asked for medication (not opiates) to help with the pain while I work on getting x-rays. I get a VM from Rebecca stating that my PA sent the script to a pharmacy I haven't used in years, which I had already updated with Fairlawn at my last visit, but THEY left it in the system. I called back and proceeded to ask if it could be transferred to my local pharmacy because I am in so much pain I can't drive long distances. I can't move my neck to switch lanes or sit up for long periods of time, etc. No empathy provided. Just Rebecca taking the phone and coming down my throat full force. Rebecca took the phone from the receptionist and proceeded to yell at me. "It's not Fairlawn's problem you have multiple pharmacies on file" - my response was "it was because I updated them during my last visit." I also reminded her that my prior medications a few months ago were sent to the correct CVS, why wasn't this one? She did not have any answers to my questions. She proceeded to say to me "every time you call you have an attitude." That is bullying and took me back. Especially because the last time I was in the office, Rebecca told me to drop her name if I wanted my boyfriend to become a patient, even though Fadi wasn't accepting anymore. Why extend that olive branch to a person that's always a problem? Gaslighting as its finest. Ethics complaint will be filed with the state when I am contacted with Rebecca's remaining details. Upholding patient autonomy, beneficence, and justice means respecting a patient's right to self-determination (autonomy), acting in their best interest (beneficence), and ensuring fair, equitable treatment for all (justice). My best interest was not acted in, Rebecca's was. Bullying me and threating to withhold medication is in direct violation with Rhode Island's Healthcare Ethics.

Been using orthoRI for a while now although under different names and different locations. I've…read morenever had a bad experience. Always friendly and fairly punctual for healthcare providers. The express is really handy if you need a quick examination or x-ray after an injury and is so much better than going to an emergency room or even a walk-in with sick people coughing all over you.

My husband had surgery yesterday. Check in at 10am. We pull up and what a beautiful facility!…read more Modern & clean. In the waiting are for 10 minutes (not bad!) In pre-op for 2.5 hours! Our nurse was nice but a we both agree she was a warm body. She thought after being with us for a little while that he was having a different surgery? Red Flags! She cleaned the wrong area for the surgery. He wasn't shaved until the eleventh hour. As we sat and joked around waiting... we overheard a lot of nurses conversation. I heard multiple swears. My husband made a comment about professionalism. He doesn't much comment about those things. His 'hospital' bracelet had a little piece attached to it that would sent me updates, which helped alerting me when he was out of surgery and could receive visitors. I loved this aspect. Recovery was great. Nurses were informative and helpful. Overall not a terrible experience by any means.

I've been to this location quite a few times for all types of medical reasons, I enjoy it. They…read morehave a great amount of parking, the front desk staff are welcoming and prompt and I've always had a quick in and out service. I've had MRI's done that were super quick versus other places. It's very clean in here, smells good and everyone has a smile. I love the atmosphere here it seems like everyone is on the same page and I don't ever see grumpy faces. Everyone is polite and I feel like my care is taking very seriously here. They're so quick with services that the doctors have answers for you so rapidly and this is much appreciated.

I've been using this place for mammograms for the past 3 yrs. As the dates keep moving up, I'm…read moreforced to go very close to Christmas. This year, it was Dec 22. I fully expected a long wait for results due to holiday closures. Imagine my surprise when the results were in my portal 3 hrs later! The technician (Hope) was absolutely lovely. Can't recommend enough!

Dr. Hance is the best. They do not make docs like him anymore. He gets to know you, goes out of his…read moreway to find answers/help, and spends his time making sure you have a quality appointment-not the rushed in/out revolving door of most places. I've tried finding other primary's out of convenience of location and drive time and the quality is just not the same. It is worth the wait and drive to be seen. The staff are very nice, although I will say I didn't appreciate a comment about state medical recipients last time I was there considering the girl at the desk didn't know all the patients could hear her. Believe it or not, not everyone on state medical is a scumbag. Some have disabilities, pay for out of pocket care, and some even work! Highly inappropriate, but in no way a reflection of the other staff that room you or practitioners.

Pros: Convenient location…read moreDr Hance is cool - familiar with his patients, good bedside manner Dr's aid - nice and helpful Accept different insurance companies Accurate Diagnosis Cons: Wait time- FOREVER Office workers- not so friendly Could use better follow up If you are sick and need last minute care there's no guarantee that they can get you in, sometimes I get in and sometimes I need to go the walk in.

We came in here today to possibly sign up my husband for benefits. He has a Vietnam veteran has…read morehearing issues, etc. they were very nice to say downstairs. We met with a lady. We still have an appointment but we didn't know that because our friend suggested we just come down and then what happened was she filled out all the paperwork and stuff for us so that we were able to apply right away and not have to wait. You should hear something soon but she was just amazing. I believe her name was Liz, but she was just out of this world. She was in the VBA office in the basement, but that did not take away from her ability to do things and to get stuff moving in the right direction for him. Looking forward to hearing back from them.

Been feeling terrible past 5 days. Brother in law took me to the ER. The staff here are amazing. We…read moreboth noticed something here that you don't see at St Anne's or Charlton. Everyone is nice and happy. Very grateful to have VA healthcare and have this hospital in the area. The doctors and nurses are awesome.