Yesterday, our almost 5 year old had her tonsils out, and we could not have been happier with the…read moreexperience. All of the staff were awesome, and they even gave her high fives as we were leaving. It literally could not have gone any better. Being in healthcare myself, I could tell this surgical team got along, and worked well together. And to me, that's the most important part to any successful surgery! Dr. Koenigs and the doctor who was the anesthesiologist (forgot her name), were both top notch. They were very professional and efficient. If your child needs any sort of surgery, the team here cannot be beat. Thank you again for the doctors, nurses, and front desk staff who really hit it out to the park.

We were booked to have my 3 year old daughters adenoids removed since her October appointment with…read moreDr. Gibson. I had special requested a pediatric anesthesiologist that I know well which they were able to accommodate and who frequently works there. The other anesthesiologist is the Chief. They called me multiple times a week or two before to remind me to do the online portal paperwork (super easy) and quote the copay amount due. Check on the day of was a breeze, they had called us the Friday before with the time (8:50) which was good as she couldn't eat or drink anything. Not sure if the trend to put the little ones early for this reason but it worked in our favor. The staff was truly incredible, they talked us through how the day would flow and each and every person from the desk check-in to the nurses and doctors were wonderful. I couldn't help but cry when my LO went to sleep and i had to exit the OR but they reassured me and were kind, and the whole thing was over in about 15 minutes. The recovery room staff was wonderful as well and it was just lots of moms/dads holding their little ones who either just got their tubes in, adenoids or tonsils removed (in same cases both). They followed up promptly the next day as well. Thank you ENT Center of RI for the remarkable experience.

I had to have throat surgery. I was very apprehensive. However,the care I received was absolutely…read moreexcellent-from beginning to the end! The nurses,surgeon and everyone in-between were awesome. I highly recommend this medical facility!!

Suite C, 2nd Floor Miriam Hospital The Fain Building…read more First of all,this is a teaching facility for student doctors doing their residency and as such, you need to really keep an eye on everything surrounding your care, your medical history, your medication history, be sure to read all of the doctor's notes after your visits to make sure everything is correct because more often than not these doctors in training make things up that have no bearing on your life or condition. I have caught them listing false information in my medical history alleging that I suffer from mental health issues that my psychiatrist never diagnosed me to have and she should know being a trained specialist in her field. They add information on their notes that doesn't apply to you and mention medications that you are not taking which prove one thing ... they are not listening to patients and writing falsified information on your permanent records and when you ask them to correct it, they tell you that you have to go to the records department and request modification of those notes which takes months because as I was told by the Manager of the records department, there are thousands of patients with the wrong information in their files ... a class action lawsuit should be filed against this hospital to force them to do things correctly. I recently (July 7, 2023) had an appointment with Dr Chirag Mehta at Suite C, I met with him for two reasons, my blood work results for my Cholesterol/Triglycerides were elevated an cause concern with Type 2 Diabetes. I asked about being put on Ozempic, I wasn't. Here's the concerning part, Mehta's notes mentioned mental health issues that I have had years ago and am no longer being treated for, he listed a medication that I haven't been on in over 5 years, and he wrote about things that weren't even discussed in the office, I recorded the entire conversation. I wrote an email to Christine Duffy, the head doctor who's license runs and covers all doctors working in this section of Miriam Hospital. I explained my concerns about what he put in his notes and that none of it applies to me, she referred me to contact the records department to remove the wrong information. I mentioned to her and gave her the information needed to give her access to my medical records and test results. I explained that I am type 2 Diabetes and that I asked Mehta to put me on Ozempic. Christine Duffy contacted Chirag Mehta who examined me on July 7th, this is what he told her ... Mehta told Christine Duffy that I don't qualify to be on Ozempic because I am not currently taking a Statin for my cholesterol and triglycerides. I told Christine Duffy that I am and have been taking Atorvastatin 40mg for the last 6 months and that Atorvastatin is a High Intensity Statin and is listed in my current medications in my records. Duffy is telling me to discuss this with Mehta and I told her that I will be consulting with an attorney to file a lawsuit against Suite C, her and Mehta for failure to properly care for me,failure to provide proper treatment and other issues. Please be advised that the people who are in charge of Suite C and who work under the direction of Christine Duffy are putting your health and lives in jeopardy, I have all the evidence needed to back this up. Do yourself a favor, check your records, all doctor's notes and make sure that you are being given the correct medication so that they don't cause your life to be shortened by their careless behavior.

Administrative Dysfunction Undermines Clinical Excellence…read more Having worked in a surgical ICU at a large metropolitan hospital for several years during my studies, I recognize what professional healthcare operations should look like. Dr. Mansourati and Nurse Practitioner Ducharme deliver competent clinical care and demonstrate solid medical expertise. Unfortunately, the administrative operations at this practice fall substantially below acceptable standards, fundamentally compromising the patient experience. In properly managed facilities, administrative personnel facilitate care rather than impede it. Here, routine interactions prove unnecessarily burdensome, and front office demeanor frequently registers as dismissive rather than patient-centered. When individuals are navigating health challenges, administrative friction compounds their burden and represents a failure of essential service. Particularly disheartening is watching capable clinical providers have their efforts consistently undermined by operational deficiencies. Healthcare demands collaboration across all levels. When administrative conduct works against patient welfare, it negates even skilled medical work. Until substantial improvements are made, I recommend seeking care elsewhere.​​​​​​​​​​​​​​​​

I would highly advise going elsewhere if you need to come in contact with Rebecca the "Office…read moreManager." From my interactions and perspective, she is abusive and quick to remind you she doesn't "have" to fill the medication she already confirmed you needed with your treating doctor. I woke up with pain radiating down my neck, spine, and arms to a point where I still can't move my upper body. I had been in to see Connie Ducharme a few months back for the same issue (less intense at the time). I called Fairlawn primary care this morning and asked for medication (not opiates) to help with the pain while I work on getting x-rays. I get a VM from Rebecca stating that my PA sent the script to a pharmacy I haven't used in years, which I had already updated with Fairlawn at my last visit, but THEY left it in the system. I called back and proceeded to ask if it could be transferred to my local pharmacy because I am in so much pain I can't drive long distances. I can't move my neck to switch lanes or sit up for long periods of time, etc. No empathy provided. Just Rebecca taking the phone and coming down my throat full force. Rebecca took the phone from the receptionist and proceeded to yell at me. "It's not Fairlawn's problem you have multiple pharmacies on file" - my response was "it was because I updated them during my last visit." I also reminded her that my prior medications a few months ago were sent to the correct CVS, why wasn't this one? She did not have any answers to my questions. She proceeded to say to me "every time you call you have an attitude." That is bullying and took me back. Especially because the last time I was in the office, Rebecca told me to drop her name if I wanted my boyfriend to become a patient, even though Fadi wasn't accepting anymore. Why extend that olive branch to a person that's always a problem? Gaslighting as its finest. Ethics complaint will be filed with the state when I am contacted with Rebecca's remaining details. Upholding patient autonomy, beneficence, and justice means respecting a patient's right to self-determination (autonomy), acting in their best interest (beneficence), and ensuring fair, equitable treatment for all (justice). My best interest was not acted in, Rebecca's was. Bullying me and threating to withhold medication is in direct violation with Rhode Island's Healthcare Ethics.

Great staff. Appropriate wait time for number of patients. Dr. Beaupre is caring and…read morecompassionate. They were a big help with a medication issue for my 98 year old mom. I will be back whenever I need an urgent care provider.

Dr Beaupre is a great doctor! thorough and he listens and always calls you with results and refills…read morescripts promptly. The staff is friendly and you can get xrays and bloodwork done right at the office and not have to travel all over to get things done. Always accommodating to schedules and Dr. Nadeau is great too!

Dr. Cutitar does routine colonoscopies. She did mine about a week ago. There was an office…read moreconsultation about two weeks in advance. She's very nice to talk to, she treated me very well. She was friendly and answered all my questions. Her office assistant (Alison?) was also very nice and helpful. In the hospital, again she was friendly, reassuring, relaxed. It was as good an experience as I could have asked for. I recommend her wholeheartedly.

I went to get my COVID test here (asymptomatic - just precautionary for travel purposes) and I had…read morea fairly pleasant experience. 1) You have to make an appointment beforehand to schedule a "screening." During the screening, a nurse calls to ask some basic questions. Then, another nurse calls and asks you to schedule a drive-by test. She tells you how it will work and what time to arrive. 2) The toughest part about the test was finding the place! To find this on the GPS, type in 3620 Pawtucket Ave, East Providence, RI. Otherwise, you will be zooming past it and not know where to park. 3) I spent maybe seven minutes waiting behind two other cars. A woman greeted me and had me show her my driver's license. I then drove up to the tent. There were two people in gloves and N95's. They gave me a pamphlet and made a few jokes. They seemed pretty perky for people administering tests. She told me that they would be "tickling my brain for a couple seconds." I appreciated the humor. 4) The swab was tiny. Probably the width of two hairs. It was in and out of my nose in two seconds. Not very painful, but slightly uncomfortable. They put the swab in a plastic bag and told me that they would call me in 3-5 days. Overall, a good experience. I was nervous going in, but the staff made me feel comfortable and didn't treat me like I was some kind of infectious monster. My insurance covered it, so it was free for me with no copays! I'll definitely go back if I feel like I need a test again.

I found this group of physicians after my husband sat in our PCP's office a year ago waiting to be…read moreseen. He finally gave up and went to the emergi center who, after giving him a check up, etc., put him in an ambulance and sent him to RIH with pneumonia!!!! I was due for a checkup Jan 2015, and I found this group, 12 minutes from my home in Cranston. I called on Monday morning at 8:00 and I had an appointment scheduled for that afternoon. Twice since then I have had an "emergency" --horrific cough, and sciatica. Both times I have been seen that day with 1/2 hour the most I had to wait. I have seen my PCP 4 times and the two occasions where I needed to see someone that day, I saw two different Docs and they have ALL been wonderful. They are all women and they all do family practice. OBGYN, Pediatrics, and adults. Try them----you'll LOVE them!!!!!

I brought my daughter to Garden City Treatment Center for an urgent care visit and was amazed by…read morethe level of care that she received. Despite being a busy Friday night, every provider from start to finish was polite and genuinely concerned about her health as she had previously been misdiagnosed elsewhere. She was treated by RNP Russ Dufresne, who is an asset to both this center and the medical profession as a whole. I'm a first responder and I've never witnessed such thorough treatment in action. If we didn't reside over two hours away, I'd want him as our PCP. Thanks to him, my daughter is finally recovering.

nurses sat around giggling and laughing doing jack shit, they had 4 nurses working on one kid that…read morewas literally fine just cuz they thought he was cute as im sitting in the room over fainting and hyperventilating and they didnt gaf

Great admission staff knowledgeable efficient triage staff…read moreDr V. Is not only professional and experienced but truly cares about patients. I've been his patient since hir practice opened and haven't met a PA or doctor who practiced there who ever disappointed Truly blessed to find such good care in these trying times

Ridiculous wait time of three hours. Promised 45 minutes to 1 hour wait. Inquired about the long…read morewait and was told the "doctors" were at lunch. Poor time management and communication with patients. Not impressed, not recommended, and will never return.