I have gone in there several times and received great service. I highly recommend them.read more

The person answered the phone quickly. When I gave them the weight/dimensions of a box and the…read moreshipping address, the person was so helpful by telling me all 3 possible prices: USPS, UPS, and FedEx. We have used this company to ship things a number of times before now. They always give Super customer service, even over the phone!

I never even realized this location existed. I needed to return something we had ordered from…read moreAmazon and didn't need. It took me only a few minutes and I was able to do this on a Sunday.

Super nice lady answered all of my questions and ensured that I was clear about services provided…read more I could not ask for more. Thank you.

Thursday, October 23, 2025, I went to the drive thru to drop off a package at Mail Pro in Owens…read moreCross Roads. I waited for about 5 minutes and no one came out. A pickup truck had pulled up behind me and he finally got out of his truck and went into the store and drove off a few minutes later. When I arrived no vehicles were parked in front of the store. I finally got out of my car and went inside where 3 employees were working the counter. People that had arrived after I had were being taken care of. I asked why no one was responding to drive thru. I was told they were too busy and they were not responding to drive thru. I said I had arrived there before some being taken care of in the store. They did not care. I said it doesn't take long to take a prepaid package. They still didn't care. I tossed my package on the counter by the manager but forgot to wait for the package to be scanned in. I have dropped off pre paid packages before and had no problem with it being shipped. I was upset at how I was being treated and disrespected. It appears this package is now lost and they can care less. I know I should have waited for a receipt, but my package was right next to the store manager. As far as I know it is still illegal to mishandle mail. I believe they should discontinue the drive thru if they cannot handle it. Adam, the owner, never responded to my request for telephone call to discuss the situation. I had left my number at the store he also owns that is next door to Mail pro.

If needing a quick stop it is ok. I went in to mail Christmas post cards in December, asking for…read morepost card stamps. Didn't realize until after I left I was sold stamps for envelopes. Was recovering from being sick (wasn't in full mind) and wondered why it was so expensive to mail 40 postcards! They need to teach their employees the difference. I did ask twice

The gentleman in this store was very nice and he helped me with a notary and took his time with…read morehelping me send the documents out highly recommended

Convenient and great service. Located on a main highway their parking lot has plenty of parking and…read morethey staff is quick and well trained.

Absolutely PATHETIC customer service! The lack of…read morecommunication, attention to detail, customer service and general knowledge is astounding! PLEASE suggest a better place as I am NEW to Huntsville Alabama. Thomas White BOX 255

Just when you think the service at the Post Office is the worst, this UPS location says "hold my…read morebeer." After renting a PO box, and confirming several times that my mail could easily be forwarded to my current travel location by simply giving them a call, I spent 3 months trying to get my mail forwarded with NO luck. Dozens of phone calls resulted in a "you'll have to talk to the manager" response, but the manager was NEVER in the store. Multiple messages were left for the manager to return my calls over 3 months, and not one call was returned. I'm saddened to learn that all of the Huntsville locations are owned by the same person. The franchise owner should be ashamed to know that the Post Office offers superior service to their business.

I had return item to ship. I needed it to go out asap. I had never used FedEx up to this point. I…read morewent in with a lot of questions, feeling ill prepared. The young man who waited on me had all the answers, was courteous, professional, and expedient! . And the price was right! 5 solid stars

Could have been better staffed between 5-8pm. Seems all of the help left at 1500. When I got here,…read morethe clerk was simultaneously helping me and another customer with two other customers waiting for service. The fedex carrier was picking up the boxes and graciously waited a good 30 minutes for the clerk to finish up my 2 boxes. I've had better service in other Fed Ex stores. My suggestion is to go to this store earlier than 5pm.

This Saturday morning, we had the store to ourselves. They didn't have what we came for but we did…read morefind a couple of chargers that we needed that were on clearance. The store doesn't have a huge inventory and what they do carry is pricy. Their Easy Rewards loyalty program is solid. About once a month, they will run an offer on Duracell batteries - 100% back in rewards. I buy a $30 pack of AAA's and get $30 in my rewards account. Using my funny math, it's free batteries, but really, it's free paper or ink that I purchase with those rewards. Before Christmas they had 100% back on Crayola products. I recently saw one for Papermate pens. It gets better. Did you know that you can earn a few dollars of store credit every month by bringing in something to recycle? The list of recyclables is long and doesn't make a whole lot of sense. There is the whole list of typical batteries and chargers. But regular alkaline batteries count too. So do used notebooks, pens and pencils. If you're making a Costco run, it's no big deal to swing buy the large, empty parking lot, recycle a pen that you just dug out from amongst the French fries under the car seat and roam around looking for batteries and new gel pens.

I use this location for my Amazon returns. They are always very helpful and great with customer…read moreservice.

I guess I have to give them one star. Completely slow and inefficient and FedEx packaging is…read moreinsanely overpriced. I got a medium sized box with stuffing that cost $27. This will be the last time I use FedEx for anything. Let's put a cherry on top of the sundae: if you try to actually call and get information on anything you just get the computer voice activated thing. No one picks up the phone. I'll never go back.

Short line not a long wait very professional people working there to help assist when shipping…read moreproduct