We just came back from a dream trip to Tanzania and Kenya for a safari celebrating our anniversary…read more Having used Judy Perl Worldwide travel before, we knew that they always knew the best people on the ground at our destinations but this time, the company exceeded every expectation at every turn. It was challenging trip in terms of Covid preparation, visa applications and multiple cancelled airline trips. But Elisabeth Brown, of Judy Perl, guided us through ever challenge and every detail. Elisabeth was always available - even when we were in Africa through WhatsApp. Elisabeth arranged for people to greet us at every transfer point and we always felt that we had an advocate and guide to assist us wherever we went. When Kenya reopened its border with Tanzania, Elisabeth jumped at the opportunity to arrange bush planes to take us across the border. She arranged for us to get Covid tests within a narrow window escorted at all times by her extraordinary team on the ground. They hand-delivered the test results with hours to spare and negotiated with the customs officials a speedy passage into their country. As we dealt with all of the challenges, Elisabeth assured us that this would be a trip of a lifetime and indeed it was! Where normally in non-Covid times there would be 200 cars jostling to see the same animal, we were many times the ONLY CAR! We saw stampeding giraffes, lions mating, 5 cheetah brothers all at once - occasionally fighting among themselves, dozens of hippos in a hippo pool, elephants trekking across the plains with a baby in the middle for protections, a hyena chasing a baby gazelle with the mother running interference in the middle and multiple leopards with one in a tree bringing down its prey. And, these are just a few of the things we saw! Because it was our anniversary, the travel agency informed all of the resorts to arrange for romantic dinners and special events to mark our celebration. The treatment we received was exceptional. We felt like we received celebrity service at every turn. In summary, Judy Perl Worldwide Travel and Elisabeth Brown took care of every detail and made this a trip of a lifetime!

I booked a trip through the New York Times and Judy Perl is the travel agency they make you use. If…read moreit were my choice, I would find someone else. I am going on an expensive high-end trip so I would expect a travel agency to be attentive, communicative, and check in on occasion. Judy Perl does none of the above. I had to reach out to them when final payment was due because I hadn't heard from them in months. When my credit card company flagged the large charge and declined it, I had to figure it out for myself. No one reached out. And once it was cleared up, I had to check in to make sure I was all paid. You think they'd want to be sure that their travelers were paid?!? And now I'm about a month out from the trip which requires a specific packing list and I have not heard a thing. I went back to the confirmation of my trip from a few months ago, one of the few communications they initiated, to find a link to a website and figure out where within the website to find the recommended packing list. From other agents or agencies I've used in the past, this is something they would have already reached out on. Even discount agencies I've used have been more proactive. Don't expect full service from this travel agency, even if you're paying a premium. I hope New York Times finds another agency to work with. Otherwise, I would have second thoughts about booking another trip with the New York Times and after this experience I'd never use Judy Perl on my own.

I booked a last-minute trip to Disney World just two weeks before departure, and Melissa handled…read moreeverything with exceptional efficiency. She quickly secured my reservations and arranged all of my dining accommodations. I also purchased Lightning Lane passes for all three parks, and she managed every ride selection seamlessly. Melissa truly made the entire experience effortless--like having my own real-life Tinker Bell making everything come together. I trust her completely with my travel planning, and she is already in the process of arranging my upcoming cruise vacation. She is, without question, an outstanding travel agent.

Melissa was amazing from start to finish! She planned a family vacation for me with over 60 people…read moreand 25 rooms seamlessly. Her communication was top notch, always readily available. Looking out for best rates and options for us. Couldn't be happier, was the best booking experience I've ever had. Highly recommend! Will be using her again!!

To Toni of Millennium Travel, Thank you for being such a…read morehuge part of our wedding weekend. Your knowledge, dependability, and passion allowed the destination wedding planning process to be so enjoyable and effortless for us. We are confident in saying a destination wedding was the best decision we have ever made and partly because we had a travel agent that quickly gained our trust. Thank you for allowing us (and nearly 70 guests!) to go on a trip of a lifetime and surely one we will never forget. xo, The DeRespino's

Money hungry agent, Natalie, refused to help me with my trip because she said "she wasn't making…read moremoney on it ". I could not.believe what she said. Totally unprofessional. She's rude, nasty and disrespectful. Dont be fooled by this agency. Go to Majors Travel Agency on Forest Ave.

Prior to settling on which cruise I actually wanted to take, Alison provided a few options based on…read moremy availability and the amount of money I wanted to spend. She was attentive and helpful throughout the entire booking process. She even put together a packet with all of the pertinent information, so that there was really very little left for me to take care of from a paperwork standpoint. Due to unforeseen circumstances, I ended up having to cancel my cruise, and Alison was even helpful during this process. She contacted Carnival to have my refund issued, and was very communicative during this process. I'm hoping to re-book for the end of the year and I most certainly intend to utilize her services.

Cindy planned an amazing trip to Nicaragua for us. Traveling with a teenager and a 21-year old can…read morebe challenging but she got it all covered. It was our first time in Nicaragua and Cindy gave us a full experience of the country and it's super friendly people. It was great to plan the trip with her and I felt very well understood during the process. Cindy listens and is very flexible to provide a perfect adventure. She also is the best in finding deals! I never used a travel agent before but it won't be the last time with Cindy! Gracias Hiatus!

Cindy is a terrific travel agent. She makes a point of understanding your travel style,…read morepreferences and budget and uses her in-depth knowledge to make sure you get the trip you want. No detail is too small for her attention. Cindy has planned several trips for my husband and me. After each one, she asked for detailed feedback about our experience. We met and shared pix and stories. This is an amazing level of service and interest in her clients. I can't recommend her highly enough!

Alway Awesome Nick & Glen Can alway be counted on…read moreTo have Excellent Knowledge of Travel Destination s

Nick at Crossbay travel was excellent he help book a vacation to Barcelona and Madrid both hotels…read morewas excellent especially the Madrid OMG it was like being on 5th Ave in Manhattan beautiful and luxurious it was definitely a vacation my wife and I will never forget. I haven't used a Travel agency for a long time since these days everyone seems to go online but this experience with Nick reminded me of the old days of going to Liberty Travel if you are thinking of planning a trip or vacation I highly recommend Nick

Terrible service. Very irresponsible people working there.... prices are ridiculous nothing special…read morenext time I'll just go to Expedia then dealing with them

Used this agency to book a trip. We bought tickets about 5 months prior to our trip to get good…read moreseats. The agent printed the tickets for our flight. Then crossed the seat numbers and gave us new seats. Which were closer to the front. Sounds great right? Wrong! Little we know. We were seated at row 31. We showed the agent at the airport our printed ticket with confirmation. They said its hand written so it doesn't mean anything. We ended up changing our seats to economy plus. Since there were a few seats left and ended up paying extra. The rest of the flight was overbooked. This being delta. And with delta it's common to overbook a flight. Won't be using this company ever again. It was our first and last time. If you are using this company and they will print you your ticket. Make sure the seats that you got are printed and not hand written. Otherwise you'd go through what I went through

To say that Jen was nothing but exceptional in designing, planning and executing our Italy vacation…read morewould be an understatement. Jen carried our unique and luxury vacation from beginning to end, listening to what we wanted, providing guidance and suggestions on which two areas of Italy we wanted to focus on, and then handled all logistics in what was a very busy time of year for us and when we could not plan ourselves. Not only did she think about how we could maximize our time in between cities, but she curated our time with experiences that ranged from relaxation, cooking, and adventure, yet still somehow saved time for us to have the perfect amount of exploration on our own. Whenever we had questions, she always made time to be a thought partner, and then executed on our behalf, from helping us secure a rental car (and guiding us in road sign knowledge!), to finding a mixture of Michelin Star restaurants and neighborhood trattorias, to helping us plan out our trip so it made sense for us, without missing a minute but also saving room to relax and enjoy Italy more than we ever have before. Without Jen, we would not have had a once-in-a-lifetime trip like this one - this was luxury on a new level. Forever in debt to you Jen and your immaculate subject matter expertise on Italy and planning the beyond perfect trip! We will be back to plan more with you because you've already gotten us excited for the next vacation :).

Jenn was the absolute best to work with on planning our 2 week trip to Italy. She had great…read morerecommendations and incredible insights as well as great local connections. Jenn was so easy to work with and diligent in her communication and bookings with us, plus she made herself available while we were on our trip, checking in to ensure everything was smooth. Our trip would not have been possible without her 10 out of 10 would recommend!