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    WorkTrucksAndVans.com - T & B Auto Sales

    5.0 (1 review)
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    1 year ago

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    Everett Buick GMC - GMC Truck

    Everett Buick GMC

    (48 reviews)

    Go see Roy @ Everett GMC....he was my salesman and did an outstanding job selling me my GMC Denali…read moreUltimate. Him & the entire sales team made the buying process simple & quick, not to mention they gave me the best deal on the truck!

    My 2018 GMC Sierra had mechanical issues one evening two weeks ago and I took it to Everett the…read morenext day which was Saturday. I knew that I wouldn't hear anything over the weekend and on Monday morning they called. Caleb, our service advisor, said that a lifter had failed and caused extensive damage to the motor. I thought I luckily had an extended warranty and Caleb said he would submit it for authorization for repairs. The warranty company requested photos of the damaged parts and I had to authorize the teardown in the event it wasn't covered. I consented and it was torn down and photos were submitted. The warranty company then requested receipts from all of the oil changes going back to 2023, which I had and submitted. I without fail always have my oil changed on time. The warranty company then came back and said they were sending out an inspector to look at the parts. Finally, the inspector arrived and agreed that it should be covered and submitted his recommendation and then one day later the work was authorized. Everett GMC's service advisor Caleb always called me with updates every step of the way. This process happened over a two week time. I became frustrated at why it took the warranty company so long to approve the repairs but Caleb never shied away from calling me. Today, I picked up my repaired vehicle and everything is fixed and what a relief to have a great customer experience from the dealership. I could have had my truck serviced at a dealership closer to my home but I will go to Everett from here on out.

    WorkTrucksAndVans.com - T & B Auto Sales - car_dealers - Updated May 2026

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