Front desk is really nice and helpful, very quick organized and efficient. Back desk is also nice and helpful takes a little time to get scripts but otherwise pretty good. The doctors try to understand and stop the pain which is very helpful, my mom and I have been coming here for a while and it's nice to be taken care of. read more

I have been a patient with workstar for over 4 years and I have to say that the Drs and staff are excellent.. highly intelligent and treat you like a friend not just a patient.. Todd the physician assistant always gives me extra time when I need to vent about less then minimal care with other Drs from other clinic's.. I know once I'm healed I won't be seeing them.as often but I do love the treatment I get from them.. I recommend anyone with pain issues to go to workstar you will be amazed at the service you recieve... Good job guys stay blessrd..Dr.McCaffery really knows how to pick a good group of nurses, clinical assistants and other Dr.s.. Tiare Gonsalves . read more

I had a car accident and was told to go to this place to see a doctor to assess my aches and pains. The clinic is clean and the helps were very pleasant.. i noticed right away that this is a patient and service centered clinic. I did not t have to wait long, I was immediately assisted. I was met by a down to earth accident specialist, DR BRANDON SHIRAI, who was personable, caring and thorough in checking my pain issues.Medical and clerical assistants, KERI and JOY dutifully put me on rehab and orthopedic doctor referrals. read more

I was referred to Workstar due to a MVA in 2015. Every month I am seen by NP Terry, and every month my wait time is an hour and a half to 2 hours. Only once was I seen at my actual appointment time. On many occasions I have voiced my concern regarding a timely manner in which I am seen. I feel my time is just as valuable as theirs. Don't get me wrong Terry is a very nice person but her time management is awful. My second issue is that I have never met my Dr. Again I've requested to meet the actual physician that Terry works under and each time I'm told at your next appointment We will introduce you to him. If I passed him in the hall I wouldn't know who the Dr was. You are billing my visits to Dr Barnett but I've never met him. At today's appointment I waited in the lobby a hour and forty-five minutes. I told the MA that my appointment needs to be rescheduled for another day when the NP can actually see me in a timely fashion. I also called my insurance company and told them what happened . If Workstar tries to bill them of a OV it'll be denied. I'm in the process of looking for another injury center. I think I've been more than understanding with the lack of professionalism from Workstar. I will not be recommending this center to anyone. read more

Workstar goes above and beyond to take care of their patients and advocate for them. Todd Uchima is the best. I give them 5 stars across the board. I would recommend them to everybody. read more

First meeting good Dr. McCafferrey, over 7 years ago, has been of much benefit in coping with my few permanent work injuries & a wound. The patience & professionalism of the Staff, Including Physician's Ass't Mrs. Shear, has been very appropriate, helpful & insightful as I move forward in coping w/ my certified permanently chronic pain generating work injuries & wound. read more

When seeing my doctor the wait time is very minimal. The staff there is very friendly and always eager to assist.

I've been under the care of Board-Certified, Pain Management Physicians (Anesthesiologists) for 35-years. Never have I encountered any physician as irresponsible and unprofessional as Scott Marioka. This physician is a Medical Physiologist (NOT a Board-Certified Anesthesiologist as most Pain Physicians are.) I will not trust my pain care to a "Physiologist" again. On two of my appointments, he was 2-hrs, 10-min late AND 2-hrs, 15-min late. My back is painful and sitting in the waiting room chairs for over 2-hours was misery. His staff, when asked, said this excessive wait time is "customary for him." This alone demonstrates his lack of care and concern for his pain patients. I always try to be fair and objective when writing a physician review as I worked in the medical field for many years and understand that all physicians can have difficult days. I also know that some physicians may be burned out with "empathy fatigue." This physician demonstrated on all three appointments, a disregard for patient safety and health due to his refusal to consider/correlate my other illnesses coupled with the specific pain condition being treated. Not only was he uninterested of understanding how to integrate my additional illnesses into his pain management treatment plan, he refused to educate himself on my medical conditions he was unfamiliar with. His disinterest, in my opinion was directly responsible for a serious medical event that caused me to later receive urgent ER care. Even after providing the ER Physician Report to Dr. Morioka demonstrating my injury was most likely due to his required treatment plan, he demanded I repeat the same therapy that, more likely than not, caused my initial injury. I ended up "begging" him not to require me to repeat this treatment. This was humiliating and remains a painful memory. As a 100% compliant, chronic pain patient, you MUST always follow every direction of the pain management physician or risk being denied care by ALL local pain management physicians. I was fortunate to later locate an excellent Pain Management Center and Board-Certified Anesthesiologist to take over my care. Yet, I remain disturbed by the lack of care and vulnerable situation I experienced. In my opinion, Dr. Morioka has issues of concern that were obvious to me. #1- He wielded power and control over me in several ways; his excessive wait time and adamant demands to comply with his treatment plans while disregarding my knowledge and records regarding my medical history. I can only express the distinct impression that he relished exerting his control over me... or is it perhaps just female patients? #2 He exhibited an overt "gender bias" in treating this female patient. He rolled his eyes, looked at the floor, smirked and even said he "didn't believe" a highly qualified, medical provider documentation provided to him. He was immediately defensive when I asked if he was familiar with my two rare illnesses. He refused to address the serious medical ramifications of my complex illnesses which were in conflict with his required treatment program. #3 He demonstrated a disregard of accurate medical chart documentation. Had I not read his chart notes; I would have run the risk of being denied future insurance policies I might have applied for. He documented in my permanent medical record that I was a, "Recreational Drug User," despite the fact that I documented clearly on my intake form and personally informed him of my "38-years of continuous abstinence of alcohol, illicit drugs and any misuse of prescribed medication." His error compelled me to write a demand letter that my permanent medical record be corrected immediately. He left the erroneous information in the chart but added a small note at the bottom of my entire record, noting this error. I remain concerned that an untrained eye looking at my record may not see the tiny note clarifying this consequential error. In Conclusion: Patients have the right to safe and effective medical care by qualified and competent providers. This "Physiologist" failed to meet a reasonable standard of care in my case which affected me financially, physically and emotionally. Be aware you have the right to review and ask for corrections to your medical chart. read more

Key to my rehabilitation is patience! That's exactly what I can expect from NP Teri Pacheco. She consistently provides excellent care with patience. I especially appreciate her "I am there for you" attitude. Thanks Teri and the Workstar Team. read more

Wow I'm amazed after my experience today with this organization that they are able to service the public. Lets start at the beginning of today. I received a document from their office that I needed clarification on. So I call in to their main line, I get an Amanda that transfers me to a medical assistant named Katherine. Katherine can't answer any of my questions even though the document came from her department and the responses given to me are contradictory. I asked Katherine if she can transfer me to me an RN or a Doctor so they can explain the document that was sent to me and she laughed at me. Really?! Is laughing a response to a yes or no question?! She doesn't respond, only laugh and the next thing I hear is a ringing tone, and it seems as though I've been transferred.....but the question is to where, because wherever that is keeps on ringing and does so for 2 minutes...yes I timed it I can't even leave a message so I call the main line again. This time I get a Cheryl I explain to her that I was looking for an RN or a Doctor as the medical assistant couldn't help me and she said my only option was pretty much the medical assistant so Cheryl placed me on hold to listen to their company jingle which got stuck in my head for the rest of the day which goes something like this "Workstar is the place to be, work star of where you'll recovery from your injury...." shoot me now! Cheryl returns and not very confidently says that Katherine is at lunch, how convenient. I ask her to please have Katherine call me back before the end of the day, it was important and time sensitive, and did Katherine do that? nope. So I called back and got Cheryl. She again placed me on hold to listen to the jingle. Fun times of listening to of how I would recover from an injury if I came here. Cheryl returns and says she is transferring me to Katherine, however a Shirley picks up. I let Shirley know that I am looking for Katherine and she transfers me again to the jingle then endless ringing which goes on and on and on and on and on and I hang up. Does this organization not have a voicemail system? It would probably make your operation run a lot better if you did. Once more I call back, very aggravated and get Cheryl. I explain to her of what just happened, that I really need to speak to someone before the end of the day that can interpret the document and that Katherine behaved in a very unprofessional manner and that I'd like to bring that to someone's attention. Cheryl provides me with the name of Dixie who is the office manager and she tells me to explain everything that happened to her. I get transferred to the jingle and then the endless ringing. I do not get Dixie or a voicemail, after a few minutes I hang up again. I call the main line again, it rings endlessly and I give up. Right before the very end of the day, Katherine gives me a call cuts me off before I can identity myself, this is my work line, assumes, that I am who I am, and goes in to the answers that I was looking for the first time, literally gives the to me in under 30 seconds and gives me an insincere apology for what happened the first call. Seriously?! So it takes a complaint to get an answer? Which could have easily been given in the first place. Thanks for wasting my time and day. So even though I have never been to this organization for medical treatment I will not and recommend to the entire world that they do not either based off of my customer service experiences today. If I were a physician working here I would be worried about the team that represents me at the front. That was a very poor reflection and I wouldn't want that kind of incompetence associated with me. I want to create a jingle of my own "work star is the place to be, if you want to be on hold for eternity!" read more

I have a lot of Injuries and work star manage to help me get back to work again. They all are great, from the fount office to the back. Bless you all read more

Dr McCaffrey and his entire staff are outstanding in their care and follow up!! They really care about people and their health! Prima keeps the ship running smoothly and is a rock in the office!! Mahalo Nui Loa for all you do!! Aloha, Mike Oakland read more

Dr. Shirai, Kira and Joy make a great team. They're fast and convenient!! I was in alot of pain and really didn't want to be there but they got me in and out. Even to fill out my TDI forms, it was fast and easy!! I would def recommend their services. read more

Awesome doctors here, thanks! They take care of you and really look after you. Dr Badke is the best the other doctors more strict but that's OK. read more

This has to be the most awesome place I've ever had guide me in pain control. The entire staff is so awesome and caring they know just how to work with the patient in dealing with pain. I'm learning how to deal with my pain control. read more

I really do love the treatment I receive from WorkStar and Dr. Marioka but there is 1 thing that really bothers me and its the Dr.s policy regarding the pain medication. Like I renewed my script on the 20th last month meaning my Rx should be 20th this month(March) and here it is the 23rd I called to get my script only to be told I will need to wait till my appointment on the 26th . I don't understand the reasoning for this and if I question it I can be dropped from his care due to violating this contract we have....its not right but apparently I don't know when I'm in pain and they do... read more

Dr. Terri is the bomb and her assistant is amazing always concern about pain and how to get it fixed.

After 6 months of pain from a C5, S1 herniated disk ( lumbar rediculopathy) Gabriel Merrill a PA for Dr. Scott McCaffrey cleared up a lot of questions I had and steered me into a path that has kept my pain in check. With a combination of PT, Cryo and meds I've been able to work through the pain. Some days I have break through pain, but I have been able to sleep and work full days, which was excruciating before Gabe's help. The facilities and staff were pleasant. I highly recommend Gabe Merrill at Workstar in Ewa Beach for pain management. read more

Dr. Hodel was amazing and the staff is very friendly. The staff was very supportive and have great knowledge of what's going on.

This is my second review due to others seeing my review and agreeing how much this pain clinic has gone down in care. They are so scared of the DEA that patients with real pain such as i do not get the treatment they deserve. I was given the 329 card by one of their Dr.s and they used it against me. I volunteered to go on tramadol which is a much better and milder than Vicodin. I thought the Marijuana and the tramadol which is milder would give me the pain relief, and it did. On my next visit Everline who does not have the guts to tell the patients to their face that he is cutting them off cold of the Tramadol. He sent in some guy I never met to tell me get off the Marijuana or do not come back. THEY ARE THE ONES WHO GAVE ME THE MARIJUANA CARD IN THE FIRST PLACE TO USE ALONG WITH THE NON EUPHORIC TRAMADOL IF YOU TAKE IT CORRECTLY! The clinician he sent in to talk with me gave off the vibes of a undertaker and looked like one. I am not being petty, he actually looked and talked like one. I refer to him as Nosferatu since he looked like him. Mind you I passed every urine test and was always on time with my meds and never early. Whatever happened to the Physicians oath off " first do no harm'. I am waiting to see EVERLINE on the outside so we can have a private ' TALK" since he caused me pain to persist. Do not go to this clinic for pain relief. There is one in Mililani who is more receptive. Look at the reviews, people feel the same. Not everybody is a drug seeker for a good time. A lot are in actual chronic pain and this place does not adhere to that. Dr. Everlint, when yopu want to talk about your divorce and how good you were at rugby, find a Therapist and not unload your problems on your patients. What an unprofessinal TOOL he is. read more

Workstar is the go to facility for your injury recovery care! They are always so accommodating at getting you scheduled and seen in a quick and effecient time frame. Workstar has seen many patients refered to them from the Kunia Urgent Care and are always so convenient for our west side community. Cathy is a commendable employee of Workstar who is constantly checking-in to make sure our patient's are receiving up to date information regarding Workstar's facility and what they have to offer. She is always stocking us up on flyers which are handed to all patients at KUC in need of follow up care from a motor vehicle injury or first time treatment for a work related injury. Cathy goes above and beyond to assist us and patients! We at KUC are greatful for her constant visits as they are always so informal and very pleasant as Cathy has a sincere and sweet energy everytime! read more

The Workstar team has been very helpful. The doctors provided top notch care and I would also recommend them to anybody that gets hurt. The staff really try to make you feel better and explain the treatment options for you. read more

I have been going to workstar for an injury. For the most part the staff are friendly some of them are quite young and still learning the medical field. They use to be at the Queens West Medical Building though has recently relocated to Kapolei. It is now become a challenge for me to get there as I am on public transit though I refuse to change doctors only because I would have to start from scratch so even if I have to transfer a couple times I'll continue to go there. I haven't really been to the new location as of yet due to this forever going Pandemic so I've been on telemed. Though the location is within the bus line which is perfect. At the previous location I believe they had a MRI set up within the office which was great a patient don't have to go to the hospital to get MRI. Yvonne Darlene Prima Marissa Jameson are great to work with they can see when I'm in so much pain and discomfort they try to make me laugh . I've seen Dr Brenner Dr Hodel PA Teri and Todd they all take my case in serious matter. I like how this place has local Staff to service our community. I want to thank each of them for the great service provided to me all these years. They are busy though the providers will listen to your needs. Cynthia the billing staff is also great as at times she would answer the phone I guess if the main line is occupied it Bounce throughout the office till someone answer this is an awesome idea. Will I recommend yes and I have done so for many people. I would also like to thank Brittany whom have helped me also. read more

Primal and Jameson here at Workstar is awesome! They are both medical assistants that work very hard making sure patients receive there Dr. referrals, prescriptions, next appointments and so forth! There is nothing they can't do! I'm so appreciated by all the things they do for patients like myself! Actually everyone here is awesome! Mahalo guys!! read more

Dr Badke and his team are awesome. He listens and really gets me. His bedside manner is top notch and he relates well with his patients. He even doesn't mind when I need to bring my baby with me. Keri, the medical assistant is straight up awesome, she could be a magician with her handling of everything going on. Margie and Joy help out as well, they are the masters behind the scenes. The three of them make the world go around. 5 stars all around! read more

Dr brenner is helping me A LOT with my back pain also the office staff is second to none. I would recommend workstar to everyone.

Quick and easy. Everyone is nice. Awesome to be able to get Dr. Slip,meds and some med equipment all in one place

Very professional atmosphere with friendly staff and Doctors. My concerns are their concerns. I appreciate the time they take to ensure my needs are met. read more

The staff are very friendly. They get you in as soon as they can. I like that they remind you of your appointment via Email and also a phone call. My doctor helps me find solutions to my problem and is very knowledgeable to my problem! The office has great communication when I have inquiries. I really like this place! read more

Dr. Shirai was very helpful and he explained what was wrong with my arm in depth. Ill be back in 2 weeks for another check up and by following his work plan for me hopefully my arm will be in a better condition than it is today. read more

Dr. Shirai is great. Sympathetic & Empathetic. Very thorough an gave me time to discuss care & case. Did not feel rushed. Receptionist Margie is very friendly. Although office busy & I got here at 2:50pm as a walk-in (walk-in closes 3pm) they made sure to take me in to be seen today. read more

My husband and I see Terri she's friendly and she's easy to talk to..she also takes her time and listens to her patiants

I like the services here the people are fast,friendly and straight to the point in helping you with your medical needs.the most part about it is the,y are very professional and approachable.they make me feel comfortable read more

This place is an absolute mad house. We had an appointment at 10am wasn't going to be able to make it. Came in at 1pm the same day as a walk in appointment. Ended up having to wait for 2 hours before being seen. Once we were finally seen the doctor that was assigned to us was rude as fuck. No courtesy just about getting us in and out not attentive to the way she talks to communicates with her patients. Bottom line I would never recommend this place to anyone even if it was the only place available. Absolutely horrible, they really need to get it together here. read more

Dr. McCaffrey cares and provides care that is greatly appreciated. On top of that - The office puts up with Federal OWCP which is a life saver. The office is in a Great location and coupled with a friendly staff; only one other thing could push it over the top - easy and ample parking. So, if your injured at work (State, Federal, or private) stop by Workstar and give them a chance. read more

Visited 1 more time and talked to friends about them and my friends had similar experience with the front staff. Very unprofessional! It's sad that even with great doctor's, first impressions count. I hope the doctor's look at these reviews and maybe do something to improve the professionalism & efficiency of the front staff... read more

Amazing service. All the Receptionist are amazing! Keri , Margie , and joy amazing people!!

The waiting time is so long. My appointment was at 11:00 but, decided too come in at 10:00 hoping too maybe get seen earlier because I had a busy day ahead for me. I didn't get into my appointment too almost 12:00 & had 1 cranky 18 month old on my hands. Other then that the ladies in the front are nice. The doctors are very nice & understanding & listens too everything you have too say. read more

Workstar has been amazing with my pain. The staff is so nice and friendly once you walk in and Terri and Dr. Hodel is awesome. The back office is very nice and friendly they just need to return calls in a timely manner and stop laughing and playing around all the time . (Maybe that explains the phone calls). But other than that very good place that helped me with my injury. They know how to help you step by step how to get better. read more

Todd Uchima is very helpful in assessing all of my injuries. Also the receptionist are friendly every time I'm here.