They do not care if you are about to lose your NCI. They ask for the same documents every six months when they simply do not update.
On the deadline day, there is no answer to the phone listed here during business hours and not even voicemail to leave a message. It's time someone there stopped and thought about how to make it easier for people who really need help, not more difficult. You are not there to teach needy people some kind of lesson.
It's so difficult to do what you need that people lose time at work, lose hours driving out to get documents that should be faxable. Set up identity tests in order to use fax machines. Have some imperative to help people! Pleaaaase.... read more