Jennifer, Dan and the entire Lexington Center office continue a tradition of excellent customer…read moreservice I've come to expect. My recent visit entailed a complicated wire transfer to an investment company which I thought might take a number of days to complete. Instead, to my surprise and relief, the transfer reached its destination the next day. Many thanks!!

This is a review of Karen Freeman, a mortgage loan officer at Cambridge Savings Bank. Ms. Freeman…read moreis extremely hard-working and doesn't miss even the smallest detail. It was always very easy to get in touch with her and she responded to all of our questions very quickly. We really appreciated all her help and feel very fortunate to have worked with her! She is excellent! Thank you for all your help, Ms. Freeman!

As banks go, Main St is mediocre at best. I think someone forgot to look at calendar while…read moredesigning their website. "Archaic" is the first word that comes to mind. "Untested" is the second. A good example would be trying to download checking account data. You can only access a maximum of 45 days of data at a time. Seriously, 45 days!? In what world is a limit of 45 days appropriate? And the data that is supposed to be formatted for spreadsheets (csv) is, well, poorly executed. Next is their reports. Just try getting a report for January - December. You'll most likely end up with February - December. Like I said, UNTESTED. I've been designing and developing software since the mid 1980s. I would be ashamed and embarrassed if I released garbage like Main St Bank has.

I have been a member for 10 yrs and they know everyone by name. The branch mgr notarised some…read morepaperwork for a background check. If you want a great relationship with a bank then open up an account, business, cd, ira, loan at this location. They will go above and beyond and explain everything to you. They dont treat you like a number they treat you with dignity and respect. Unlike some banks where you have to call and make an appointment just to talk to someone not like it here. If they are busy a wait might be no more than several mins. They have dog treats for our canine friends and lollypops for everyone else, which i always ask for, for myself and i am 61 yrs old haha. Regardless business or personal drop by and inquire how they can help you be successful in anything and everything you need to get done relating to banking, or a loan. Good luck and god bless to everyone at this branch.

What a small town bank should be. Friendly employees that do not hesitate to go the extra mile to…read moremake sure that the customer's needs are taken care of.

Outstanding service by this branch's staff however the mothership, People's United phone support,…read moreare always terse and snippy and have often given me incorrect information, as though irritated the phone rang during their dinner while their favorite show's on. Also, the mothership lacked any sense of customer concern during recent national compromise of credit card/ATM numbers, let alone take any preemptive measures to prevent having your account cleaned out. Too much risk with my money at stake, shut down my accounts and moved to a more serious institution. Less convenient for me but then, losing thousands in an unprotected account would be even more so.

Best bank in the industry, there is not even a close second. Exceptional people, honest,(really,,…read morethe green bank should take notice) integrity and helpful. I started with a business account, simple, Then moved my personal account, also simple, then a new mortgage, painless. None of the explaining why you were 10 days late on a credit card from 1999 or explain why you took a new job in 2015 etc etc etc. Just relevant facts, hit the ratios, make enough money painless. Try these these guys before you get ripped off at the big banks.

With our cybersecurity and risk consulting firm averaging over 200%YOY growth in revenue, we…read morerecognized that our consulting firm needed access to capital to grow. After meeting with a number of bankers, we learned many were not able or interested in partnering with a start-up consulting firm, which is until with met Carla. Carla Stover and her team at Enterprise Bank were amazing to work with. As a fast growing, local bank, she and her team understood our language, our needs, and our dreams. Carla and her team did everything possible to create a strong, supportive relationship. Enterprise Bank takes a hands-on approach to supporting clients and growing the Massachusetts economy. If you are looking for a banking partner, I recommend Carla and her team at Enterprise Bank.

Tried using NBT's online portal to submit documents for business account setup to no avail; even…read moreafter spending a couple hours trying to resolve the issue online and with customer service. Changed browsers, no vpn, no blockers, still nothing. Gave up and went to another bank that is more reliable.

Great bank. This location has friendly helpful staff even when you go in 5 minutes before closing…read moreon a friday. Inside looks like an office rather than a bank however they do full retail banking and teller services. No ATM at this location but still recommended.

The Amherst branch is amazing, and always has been. They treat you better than your friends and…read morefamily do.

We've been customers at TD Bank for several years. The manager (Angela) has been very helpful when…read morerequesting new services or addressing questions/issues with existing accounts. She always responds in a timely manner and resolves any problem.

Although I opened my accounts up at other NBT locations in NY and MA, I have recently ended up at…read morethe Nashua branch on a couple of occasions for transactions. Ive used a teller to handle either deposits that I did not want to put through an ATM or some other transaction like a bank check. The tellers have always been outgoing, friendly and efficient. Its worth noting that the customer service by this branch's staff is exceptional. On one notable occasion I had to get a sizable bank check and the teller was fairly new and still training. Unbeknownst to me they had given me the check without a signature on it. I left the bank and had already driven away when the bank manager called my cell to ask me to return and get the check signed. They were very apologetic and handled the situation professionally. The way in which they handled it actually left me with a positive impression that overshadowed the inconvenience of the original mistake. This location is on main street in downtown Nashua. Parking is either metered street parking or the city garage. ATM is the "enhanced" kind that does not require envelopes for deposits. If youre in the area looking at banking options, I recommend NBT. They are a little bigger than a local but smaller than the mega giants.

From the owner: NBT Bank offers personal banking, business banking and wealth management services from seven…read morestates, including New York, Pennsylvania, Vermont, Massachusetts, New Hampshire, Connecticut and Maine.