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Woops - Franklin

4.0 (10 reviews)
ModerateMacarons
Closed 11:00 am - 7:00 pm

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Matthew S.

This is a cute little nook in cool springs mall. The staff are friendly and love to share anything Macaroon! The nature flavors like Rose and Lavender are truly unique. I suggest looking them up online. I noticed they had a large variety and the cookies were kept in a display cooler of sorts. I was informed that they are never frozen and shipped directly to them on a cooled truck from Chicago if I remember correctly. We bought the 3 gif option and the flavor cereal milk was absolutely fantastic.

Assortment packaged in a cute box!

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6 years ago

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7 years ago

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8 years ago

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8 years ago

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9 years ago

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9 years ago

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9 years ago

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6 years ago

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8 years ago

Super delicious and super creative. I loved these macarons and the freshness was unbelievable. Price was a little steep, but so worth it.

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9 years ago

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Review Highlights - Woops - Franklin

However, this little place has a good variety of flavors, over a dozen including a new or special flavor every time we visit.

Mentioned in 2 reviews

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Le Macaron French Pastries

Le Macaron French Pastries

3.4
(5 reviews)
0.0 mi

Le Macaron sits at the entry of the food court in Cool Springs Galleria, and it is a small space,…read moreserving up small tasty treats! My partner is a lover of macaron's, and I of gelato...so anytime I swing by the mall, I make it point to hit up Le Macaron. You can get a variety of macarons as individuals or packs, and I usually grab 6 at a time. I always make sure to get the lemon and red velvet, I toss a few randoms or seasonal flavors to round the packs out. Service is always stellar when I come by. Associate is friendly and helpful when needed, especially describing flavors before I commit. Overall, solid spot in a great location inside of Cool Springs Galleria!

I love Macarons and have relied on Le Macaron since they opened to be my #1 spot for them…read moreconsidering they're so hard to find here in Nashville. I had only ever had great experiences at both this location and the location downtown prior to my last visit. I got a 12 pack as part of a gift for a friend and half of the macarons were just off, and each for differing reasons. They also didn't have any boxes so the macarons were put in a couple bags. Each one was a different flavor too, so 12 different batches. Half of them were delicious as usual. The other half, I'm just not sure what happened. We started taking photos after realizing it was multiple and I have attached those. The yellow one and the pink and green one was super gooey and felt uncooked (not the filling). The cream colored one had a hard and bendy outer shell with the inside part being super airy and dry/hard. It was very chewy. The red one was dry and fell to pieces except for the part that stayed attached to the filling - imagine a nerds candy rope. The blue one with pink filling was really wet. Almost like the ones that seemed uncooked but at least this one's shell seemed right. The inside was like cold batter. I am sad to leave this review and the review isn't actually due to the one-off experience I had. I don't believe it's an accurate representation of how their macarons generally are. I'm leaving this review because when I called to get an understanding and also let them know something was off, I was told that "we've never had one complaint" and "there's not much more I can do for you without seeing them and knowing what happened" even after I stated I had photos I'd be happy to share since it wasn't easily describable. I felt really dismissed after he made 3 different points of how "there's just no way" and when I expressed that I felt that way the man who stated he was the owner became very argumentative saying he doesn't understand how and when I tried to explain how he wouldn't stop speaking over me. He said he would give me a discount on my next visit. I said I appreciate it but that I didn't want to come back after the phone call we were having. He asked me what I wanted instead since I "wasn't being receptive to his solutions". I didn't call wanting anything out of it. All I wanted was for the business to know they missed the mark because how else would they know if it's never brought to their attention. I told him I don't want anything and he said "well if you think of something just call me back I guess" and that was that. I wish I had never called and just let him continue on his high horse of thinking "we've never had any complaints" No, sir, you clearly just haven't been 'receptive' to the complaints. I advocated for them and now I'm disheartened.. and

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Le Macaron French Pastries
Le Macaron French Pastries
Le Macaron French Pastries

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Le Macaron French Pastries

Le Macaron French Pastries

3.0
(10 reviews)
21.7 mi
Locally owned & operated
Catering service

Wow! Reading the reviews that scored this establishment so low, I was shocked. Complaints were…read moremostly about the price and food quality that I did not experience in my one visit. There is a lot to say. Please read on. I'm writing this to offset the complaints in the other reviews. I'm going to start off with the food, which my family and I found to be EXCELLENT. Granted, I had selections different than those who dissed this place. I brought home macron, fruit gels and Napoleons. My wife is an excellent home baker who provides baked goods to great reviews when she brings her wares to community events. Her take on the macron were that they were excellent as they are a very sensitive product to make. As for me, I have only had a few from other places of comparable reputation and I found these to be equal to those. Slightly larger than a gaming die, the fruit gels were great. One of my adult sons loves Turkish Delights and the other loves high quality fruit slice gels. While these were in between both of them, the fruit taste coated the mouth wonderfully. Napoleons are hard to find due to their complexity. The one I had ranked as high as the few enjoyments of my past. One review explained how they did not like the eclairs. Well, that is fine, but I have never seen such a variety nor attention to detail in the presentation. I can understand the comment about the counter person who was confused about how to charge. The young lady I met seemed a bit green behind the ears. Food is placed in the display case wonderfully and the place is well lit. Ambiance was that of a nice pastry shop. At the start of this dissertation, I told you to read on so it is why here I tell you about finding this place and their neighbor competition. When I checked out, the person behind the counter said they do not get a lot of business because their sign is so small. Never mind that - find them! Another French pastry shop is less than 100 yards across the parking lot. The other way my ultimate destination, but I accidentally pulled up in front of the subject of this review. They offer different products and depending on my home menu selections, I will visit both. You should, too.

So yummy with excellent service. Always enjoy visiting this fantastic dessert place.read more

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Le Macaron French Pastries
Le Macaron French Pastries
Le Macaron French Pastries

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Woops - Franklin - macarons - Updated June 2026

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