I cannot express how thrilled I am that I found Chris and Stergis supply. I need railings on both…read moremy front and side doors, shutters and a front door. Chris came over measured and installed everything himself. He answered every question quickly and was extremely responsible (in addition to being so very nice). The work he did truly did transform my home. If you are looking into hiring this company, I would say don't look any further, you found the only solution.

Great craftsmanship and quality for 2 different railings at 2 different times. We've had about a…read moredozen individual contractors for various projects over the past 3 years and Chris was the best of all

Ruy Barbosa is high off the charts in professionalism. He was responsive to our questions, and…read moreintuitive about our interests. He communicated with us throughout the project of installing a new Timberteck deck. His crew worked straight on through from start to finish without empty lapses of time. The men are so highly skilled. We continue to be happy with our beautiful deck. Therefore, we asked Ruy to install a Timberteck stair rail at our front doors, which also has withstood the test of time. We'd been concerned that installments like this would compromise the brick, whereby requiring a total rebuild, but a rebuild wasn't necessary. He also advise us on an easy and effective fix to divert water from flowing from the gutter and freezing to ice on those brick steps in winter. Based on the outcome of these projects, and our experience in their progression, we highly recommend this company.

Brutal experience with them back in 2022-2024. Would take weeks and, more than once, even months…read moreto get them to come back and do any work (see screenshots of my text interactions with them -- note the dates). They were supposed to build a new rubber roof. It started leaking on 3 separate occasions (which btw was never fully fixed -- we moved on to different contractors who did address the issues). And like I said, it would take months for them to actually come back and attempt to fix anything. Often they'd come by, look at the damage, then I wouldn't hear from them for multiple weeks. Meanwhile, more damage continues to accrue to the walls and ceilings. The internal fixes they applied for the water damage were just patch jobs. They just plastered and painted over. Meanwhile, the insulation behind the wall was soaked and accrued black mold that we had to address later. Also worth pointing out a major blunder at the beginning of the project (see attached videos and pics). They opened up the roof, and left it open for multiple days without doing any work. Well of course a major rainstorm came by (which was on the weather forecast well in advance). Alll that water poured into the house in the middle of the night setting off fire alarms. It was a nightmare to deal with on my end.

Great communication and follow up. Andrew and his crew removed our old awnings, cleaned, sealed and…read morepainted the original frames. Attached new fabric and graphics, and reinstalled the awnings. It was all done quickly and on budget. I highly recommend Lafuente Sign and Awning.

Met with Andrew in early May to discuss our project and liked him very much. Spent the next month…read moretrying to communicate with him via email, phone and text, practically begging for a written quote. I finally gave up after over a month of trying.

They use to show up at a former place of employment, no appointment sometimes they wanted to be…read morepaid in cash. Only did the outside windows and would leave a mess on the windowsill. Usually done in 10 minutes $60.

Fabulous! The crew…read moreof 2 was on time, considerate, professional, efficient, detail oriented and the work well worth the price. Very recommendable.

I love meeting a professional who does not try to discourage me from attempting a big project in…read moretheir field without their full service involvement. I was feely mighty ambitious and thrifty when I called Krystal Glass to ask for a consultation regarding a big mirror project at my new dance studio. Jimmy made time to meet me at one location and to accompany me to two more nearby locations on the same visit. Together, we checked out several used 6 x 8 mirrors at a nearby gym, looked at a few other mirrors I had in storage, and did a recon trip of the mirrors' final destination. Along the way, Jimmy provided the information that I needed about the correct tools for moving and installing the mirrors myself with a friend. (I should have brought two friends and insisted upon paying them). He also consulted with me, my contractor friend and the building GC about the best way to build secure and attractive frames for the mirrors. After we completed the framing and moved a couple of the mirrors on our own, I wound up asking Jimmy to help procure, move and install the rest of the mirrors onto the frames. Jimmy and his team handled my many requests promptly, with kindness, patience and professionalism. I will be back with any and all of my glass needs and I will also be providing referrals. Thanks to Jimmy's input, we put together something amazing. Behold!

We just finished our new building in Providence. Krystal Glass did an awesome job on all the glass…read morewindows, doors, and storefronts. They provided exceptional service, custom-making every single unit. They were very patient in working with our architect and accommodating all the changes he requested. Jimmy, the owner, is a great person to work with. We couldn't be happier with the results. Thank you, guys!

I had a fine experience with scheduling and installation. One year later there have been no…read moreissues. Motor is smooth and quiet. I get compliments on the awning, which makes the deck more usable. Value will depend on how many years of trouble-free use we get.

I rarely leave negative reviews, but I feel obligated to warn others about my experience,…read moreespecially my experience with the owner Chris. From start to finish, the customer service was incredibly disappointing. After spending close to $10,000 on a new awning, I expected professional workmanship and accountability. Instead, the fabric was installed with visible bunching above valence. I had to fight tooth and nail to get this rectified - had to contact the corporate Sunesta office because Chris was pushing back about rectifying this. Than replacement fabric was ordered and was installed with stains, including blood, as well as dirt marks. When I pointed this out before the installers left, my concerns were brushed off. Rather than taking responsibility or offering to inspect or clean it, the owner Chris said it was probably from a berry or flower and essentially dismissed. Throughout the process, I felt like my concerns were minimized instead of taken seriously. Every issue I raised was met with excuses rather than solutions. There was never any ownership of mistakes or genuine effort to make things right. I left multiple conversations feeling like I was being told my concerns weren't valid instead of having them addressed professionally. In addition to the stains, the replacement fabric bunches and folds when closing, unlike the original awning, which operated smoothly. I was told the wrinkles would work themselves out, but the rippling and folding are noticeably different from how the original fabric functioned. Instead of acknowledging the possibility of an installation issue, my concerns were repeatedly dismissed. For the amount of money this project cost, I expected professionalism, quality control, and customer service. Instead, I experienced poor communication, dismissive treatment, and a complete lack of accountability. A reputable company should stand behind its work, not make customers feel like they're inconveniencing them for asking legitimate questions. Based on my experience, I would not recommend this company. If something goes wrong, don't expect accountability or a willingness to make it right.