Update to my review, I had wanted to update after I first spoke with Zeb but it was a busy time in life and I honestly just forgot. Now I just want to get it updated so he'll stop "complimenting" me on Yelp. Number of stars don't change I just wanted to update so that the facts are straight because he clarified that he did finish the job, just said he would do something for me and didn't do it (which I thought was part of the job but he clarified was not).
So after not hearing from Zeb for about a month and thinking he just bailed on me I came on here to leave a negative review to reflect my poor experience and almost immediately after he reaches out to me by (ironically) sending me a compliment through Yelp. In it he says he finished the job and even threw in an extra coat cause he was "being nice". I sent him a text so we could discuss it a bit more in which I apologized that I misunderstood the situation, but pointed out that he should have communicated that to me instead of ignoring me. Which takes me to the key issue: communication. Our first meeting we set up I waited around for hours and he never showed up and he never called to let me know he was running late or wasn't going to make it. I went home disappointed and then heard from him the next day apologizing that he was extremely busy and still wanted a chance. I should have said no but he came out and told me what he could do for me and he seemed like a great guy so I went with it. Now we're here, the flooring is done (and it does look good) but he said he was going to add a transition piece to make it look real nice (he actually used an expletive to describe what it does look like now that I will refrain from quoting) but he never put it in. This is what got me because he kept talking about putting it in so it would look real nice so I thought it was part of the job, turns out he was just saying things that he never intended on doing.
So the job is done but how the situation played out was pretty crappy, a lot of similarities to our first arranged meeting, me waiting around and not hearing anything.
I'm glad others have had a great experience but my experience has been very frustrating because of how poorly he communicated (and still communicates) with me.
Original review below:
As the other reviews mentioned he did a good job with the flooring, however he did not finish the job. Told me he would come back when the weather dried up to put in a transition from the outside to the garage floor, but it's been 2 months and it still isn't done. I've text him a bunch of times and it's always the same response along the lines of will try to get out there soon but the job is still unfinished. More recently I haven't been able to get a response at all. read more