My experience at this office today was unacceptable. My appointment was at 1:00 PM. When I first…read morearrived, the door was locked. I noticed a plaque stating the doors may be locked from 12:30 to 1:00, so I waited until 1:00 before returning. When it was still locked at 1:00, the time of my appointment, I knocked to alert staff that I was there. The staff member who opened the door was visibly irritated, pointed to the plaque, and asked if I "had a question" instead of welcoming me or simply saying hello. Her tone and attitude were rude and unprofessional from the start. Once I was inside, another staff member came around the corner and, instead of showing professionalism or trying to diffuse the situation, made a sarcastic comment about the plaque and their lunch hours as she walked away, clearly meant to be rude. If the office is closed until 1:00, then maybe appointments should not be scheduled at that time. It is customary for patients to arrive a few minutes early to check in. Had the first staff member simply opened the door, greeted me, and said "let's get you checked in," the entire situation could have been avoided. Instead, she acted as though I had inconvenienced her by knocking. The echocardiogram technician was not rude, but she was indifferent and impersonal. She seemed rushed and less thorough than other technicians I have experienced. What truly concerned me was that after telling me I would need to undress and put on a gown, she did not leave the room. When she realized I wasn't changing, she asked if I wanted her to leave, but in a way that made it seem unnecessary or inconvenient for her to do so. That should never even be a question. Patient privacy should always be assumed and respected. In my 50 years, I have never had a nurse, doctor, or technician ask that in any medical setting. They always leave the room to provide privacy. It was unprofessional and inappropriate. The room itself also appeared unclean, with a trash can overflowing with used gowns, dirt on the floor, and dirty chairs, which made the environment feel unsanitary. It's a shame when poor staff behavior reflects so poorly on a practice. There are too many options out there to tolerate this level of unprofessionalism.

I have been trying to simply make an appointment and confirm what tests will be done…read more Unfortunately my first visit consisted of waiting almost 2 hours to find out I could not do the required EKG due to some treatment side effects. This time I have been reaching out via their website and telephone for about 10 days and all I can get is odd responses from Rayna. She has advised me that if I don't bring test results, that the doctor has access to, to my appointment then I will have to wait while they access them. I do not understand why they would not pull the actual results and add them to my file. Maybe that is why my last visit was so long? I also cannot get a clear answer on what tests this visit will consist of as Rayna again says none but if they missed the EKG then obviously they will want to do that. Trying to confirm what else and after speaking to her twice it is very clear she does not listen or notate what calls consists of with patients. I have asked that a nurse or someone engaged in patient care calls me back. Fingers crossed after 10 + days someone trained in care returns my call as I liked the doctor but it's like pulling teeth to get info and I am already late for a follow up that never called me to schedule!

Dr. Wahid is my family cardiologist. Met him through a cardiac event while at Baylor in McKinney…read more Dr. Wahid is the real deal. He got right to the issue and explained what was going on. Excellent bedside manner. Highly intelligent, skilled and caring. Great sense of urgency. I'm grateful to have him as a doctor.

Dr. Wahid has worked with our family for over four years. He continues to provide the highest…read morelevel of skill and cares deeply for all his patients. We have received excellent care from his staff and they always take good care of our entire family. Dr. Wahid explains procedures and care plans quite well and takes the time to listen and ensure everyone agrees and understands. We highly recommend Dr. Wahid.

Heart Smart Group is fantastic! Terrific preventative care & progressive thinking…read more I never feel rushed, Dr. Marc Krock takes his time and spells out what I need to do to improve my health. I Thé Heart Smart Group!

Dr. Krock is an amazing physician whose quick actions literally saved my wife's life. Witty and…read moreinsightful, trust this man with your life!

I was grateful to find a great doctor after my PCP of 25+ years retired this past year. Dr…read more Oramalu was very friendly and easy going. Wonderful communication. I felt very much at ease. I'm glad to continue the journey with his help. Office was very modern, clean and peaceful. Steps from parking - extremely accessible for those of us that tend to move a bit slower. The staff was very polite and cheerful. His Nurse, Leslie was terrific - best blood draw I have ever had (and I'm an octogenarian!) I would recommend Dr. Oramalu to anyone needing seeking a new PCP. - Gloria S.

Overall I had a great 1st experience with Dr. Oramalu and his staff. I went to him because he had…read moregreat reviews and we needed a new primary care doctor. We felt our last primary care doctor didn't care about us at all and I had the complete opposite experience with Dr. Oramalu and his staff. He listens and communicates very well. From the very first visit I can tell that he is passionate about what he does and are happy that we found him. I've already recommended him to friends. We look forward to our future care with Dr. Oramalu and his staff.

Dr. Peskind is treating me for sudden sensorineural hearing loss and I have found him to be kind,…read morethoughtful, and funny. It's a complex situation and an involved treatment process, and he's been great at putting me at ease and explaining next steps and what to expect. The staff there is just as great. For a rather distressing diagnosis, my experience at UTSW has been so fortunate. I'm really glad it's where I ended up.

I was treated very disrespectful... I have had undiagnosed sinus issues for several years... no…read moreENT's could figure it out... So I was recommended to check out Dr Peskind...he dismissed me from the start, barely looked me in the eye when talking to me... told me there was nothing he could do for me, then he lead me out of the office telling me there was no need for a follow up appointment. I was shocked... felt numb, sad, depressed... I walked to my car in such despair for I have never in my life been treated with such disrespect. One year later as I was visiting a oral surgeon about possibly removing a molar, I told him about my sinus issues... he diagnosed me as having an internal nasal valve collapse on my left side... BINGO!

I've been a patient at Internal Medicine Associates since September 2025, and overall, the medical…read morecare has been top-tier. The Pros: Dr. Bishop is phenomenal. Finding a doctor who actually takes the time to understand how a specific medication will mesh with your lifestyle and body is rare. She's incredibly thorough and has been very accessible via the patient portal whenever I had follow-up questions. The nursing staff also deserves a shout-out. They are wonderful and very understanding. During my last visit, one of the nurses gave me some great, practical tips for managing my allergies, even sharing what works for her own kids, which I really appreciated. The Cons: My initial experience was a total nightmare due to insurance hurdles. While that isn't the fault of the practice itself (third-party insurance is the absolute worst), it definitely made the start of my journey here rocky. More recently, they've implemented a new sign-in sheet process. Since this was a change from previous visits, I mistakenly thought it was only for new patients. When the front desk clerk asked me to sign in, she responded with a confused look and a bit of a rude tone. It was a minor friction point, but a little more patience for returning patients adjusting to the new workflow would go a long way!

Unprofessional office. I have problems every time I have an appointment. I'm charged incorrectly…read moreevery time. The same amount. And it always takes 5 people to figure it out. And u have standard insurance. They don't answer their phone, it's hard to reach them, they don't get back to you in a timely fashion, they use over seas support who is often clueless, the parking is terrible, people are rude, it's unfortunate because the doctor is great but she's leaving.

My husband and I have entrusted our health to MAAC and have been getting weekly allergy shots for…read morealmost a year now. Although I have a bit of a fear of needles, our weekly visit for our shots has actually turned into a time we look forward to, thanks to the incredible nursing staff. Our shot nurse, Jill, provides us with our shots weekly and is truly incredible. She takes our health and her job seriously, by confirming any previous reactions, ensuring we have had our antihistamine and have our emergency epipens. As a busy adult, I appreciate this reminder seeing as at the end of the day reactions CAN happen and by her friendly check-in's it allows us to be prepared for a reaction IN office but more importantly an unexpected reaction once off the premise. I always feel like the best review or compliment is a referral and we have actually just changed our children from their pediatric allergist to MAAC also. Their patience and understanding with our littles gives me even more reason to rave about this staff. We literally trust them with our lives. If you're on the fence, I truly couldn't suggest a better place.

Don't go here, find an alternative. These people are not professional. They are gossipers and…read moreopenly hostile. They will talk to other doctors behind your back. And the only way you will find out they gossipped about you is if the other doctor they talked to reaches out to you to find out why they said what they said.I have never seen such an openly hostile, unprofessional and un-emphatic doctors office before. A doctor is supposed to be trustworthy and kind and symathetic. These people don't have any of that trait ! Forgot the fact that this is a doctor's office even a business is not this discourteous and unprofessional.

Dr. Astrid Gutsmann is an exceptional physician.  (With a smile) She listens carefully to my…read moreconcerns, explained my condition/treatment in layman's terms, and never rushes through my appointments.  The staff (Jazz and Phillip) is friendly, very helpful, and personable.  The wait time is always short.  Highly recommended. - Ed R.

Dr. Gutsmann is a really great Doctor. She really listens and cares for her patients. She is truly…read moregifted in multiple areas. I go for hormones, migraines and regular physicals, she can do it all!! I cannot recommend her enough.