Dr. Wahid is my family cardiologist. Met him through a cardiac event while at Baylor in McKinney…read more Dr. Wahid is the real deal. He got right to the issue and explained what was going on. Excellent bedside manner. Highly intelligent, skilled and caring. Great sense of urgency. I'm grateful to have him as a doctor.

Dr. Wahid has worked with our family for over four years. He continues to provide the highest…read morelevel of skill and cares deeply for all his patients. We have received excellent care from his staff and they always take good care of our entire family. Dr. Wahid explains procedures and care plans quite well and takes the time to listen and ensure everyone agrees and understands. We highly recommend Dr. Wahid.

If you are just looking to get test done, this can be a decent place. However, communication is…read morelacking, you have to be the one to figure out whether you not you need to fast that day. The students are not well trained (one man made me and 5 others nearly pass out from inserting an IV. He also leaked the radioactive tracer all over my arm from the failed IV during a test) they will change or cancel the test with little communication. After seeing them since April and having a follow up appointment with Dr Suleman on the books for nearly three months, he was late by two hours to the virtual appointment. Had to move around my whole day. And when I got the notification two hours later that he was ready to see me, he immediately jumped in to my diagnosis, not acknowledging how late it was. I brought it up. When I did he dismissed it saying "that's how things are here. I'll get in to it in a bit" he immediately started going after treatment plans with my diagnosis. I stopped him and was honest, saying I lost a lot of trust in him and his clinic due to the tardiness and lack of communication. I called 2 to 3 times while waiting and there was no communication of him being late. I briefly said how there was a lot of lack communication, unprofessionalism and other issues with the clinic that did not make me feel comfortable going forward. He did not ask for speficis or what caused that. Instead he went on a 30 minute rant to me where he said "POTS patients are some of the most difficult patients to work with. People don't even ant to work with them anymore. They constantly leave bad reviews and are high maintaince" implied we are the reason clinics get shut down due to 'bad reviews'. It was odd that he kept pointing out all the bad reviews. Because I never mentioned that. My personal issues were with how some of the staff clearly has no idea what they were doing. And only three of them ever told me the test we were doing that day. (ultrasound team is trained and great BTW) alongside him being two hours late. He basically told me this is how it is. Every pots clinic has the same bad reviews because they are overran. And I'm lucky I got in because not even UT is taking people (maybe yall should stop then) and how behind they are on phones. Which, I do not doubt one bit. But to have a 40 minute call and 30 minutes being told, to my face, that I am the problem. And the reason why clinics tank is due to how POTS patients are so difficult, and implying this is just the way clinics work, was insane to me. My family has a practice, a family friend has a 2 year wait at his own. So no, this is not how they are. There are things within your control. But to act like me being frustrated that you are two hours late to an appointment isn't valid and I should be lucky, is ridiculous. The whole conversation came off very misogynistic. I said probably 4 words in that whole entire 30 minute talk. Because it was better to keep my mouth shut. He boasted about the papers he wrote, how he was one of the best in the area and how he could be making so much more money but he was doing this instead. You have bad reviews not being POTS patients are difficult. But because you don't know how to run a clinic and admitted you don't do will with administrative stuff. Being told to my face that I'm difficult for bringing up valid concerns was wild. So yeah I don't doubt you guys are overran. But there are ways to fix it. I feel had for the few good staff that do work here.

I initially liked this place because they took me seriously about POTS, but they have honestly been…read moresuch a nightmare. They are way way way understaffed and overbooked (6+ months for a follow up appt) and always replying to you on their patient portal to call them, then absolutely never answer the phone or call back. I've run out of my medication several times waiting for refills because they won't refill it unless you call. They also really push a lot of expensive tests and gadgets you don't really need. TL:DR: Find somewhere that actually replies to calls/emails or you'll run out of meds repeatedly.

1st impression-all the front desk windows are closed so you have to stand there like an idiot until…read moresomeone decides to help you. No one introduces themselves (except for the sweet ladies in the ultrasound room). You certainly don't get many warm fuzzies from this clinic. It feels very impersonal. Is Dr. Khan any good? No idea. He is very abrupt and you have to ask questions to elicit a response. I just went for heart screening so I don't know anything about his skill as a surgeon. They all need to take customer service training.

The office staff is very friendly, front and back, and the doctors are amazing. The office is clean…read moreand I would recommend this office to anyone that has cardiology or vascular issues.

First of all, the person answers the phone for scheduling is rude bordering aggressive without too…read moremuch manners. She likes to argue with the patient as if she had high education. It is stressful to make an appointment. My blood pressure went up. This is no way to talk to anyone esp. to a heart patient. My first visit to this office wasn't well either. After seeing Kartik Telukuntla, I was rescheduled for a follow up in six weeks. Meanwhile, I had a massive heart attack! I would not go there unless you have no other options. Definitely the person who answer the phone needs to be fired!

Doctor Yoo is a really good doctor. He talks a little fast but is a no nonsense, straight to the…read morepoint doctor. Waiting room is small but they're moving to a bigger office later this year. The staff is very friendly.

Dr. Rivera has been my cardiologist for 10 years. He is a good listener. He takes time to answer my…read morequestions. His credentials are excellent. I can't say enough good things about Dr. Rivera's care and also the excellent service at Legacy Heart Center.

My experience at this office today was unacceptable. My appointment was at 1:00 PM. When I first…read morearrived, the door was locked. I noticed a plaque stating the doors may be locked from 12:30 to 1:00, so I waited until 1:00 before returning. When it was still locked at 1:00, the time of my appointment, I knocked to alert staff that I was there. The staff member who opened the door was visibly irritated, pointed to the plaque, and asked if I "had a question" instead of welcoming me or simply saying hello. Her tone and attitude were rude and unprofessional from the start. Once I was inside, another staff member came around the corner and, instead of showing professionalism or trying to diffuse the situation, made a sarcastic comment about the plaque and their lunch hours as she walked away, clearly meant to be rude. If the office is closed until 1:00, then maybe appointments should not be scheduled at that time. It is customary for patients to arrive a few minutes early to check in. Had the first staff member simply opened the door, greeted me, and said "let's get you checked in," the entire situation could have been avoided. Instead, she acted as though I had inconvenienced her by knocking. The echocardiogram technician was not rude, but she was indifferent and impersonal. She seemed rushed and less thorough than other technicians I have experienced. What truly concerned me was that after telling me I would need to undress and put on a gown, she did not leave the room. When she realized I wasn't changing, she asked if I wanted her to leave, but in a way that made it seem unnecessary or inconvenient for her to do so. That should never even be a question. Patient privacy should always be assumed and respected. In my 50 years, I have never had a nurse, doctor, or technician ask that in any medical setting. They always leave the room to provide privacy. It was unprofessional and inappropriate. The room itself also appeared unclean, with a trash can overflowing with used gowns, dirt on the floor, and dirty chairs, which made the environment feel unsanitary. It's a shame when poor staff behavior reflects so poorly on a practice. There are too many options out there to tolerate this level of unprofessionalism.

I have been trying to simply make an appointment and confirm what tests will be done…read more Unfortunately my first visit consisted of waiting almost 2 hours to find out I could not do the required EKG due to some treatment side effects. This time I have been reaching out via their website and telephone for about 10 days and all I can get is odd responses from Rayna. She has advised me that if I don't bring test results, that the doctor has access to, to my appointment then I will have to wait while they access them. I do not understand why they would not pull the actual results and add them to my file. Maybe that is why my last visit was so long? I also cannot get a clear answer on what tests this visit will consist of as Rayna again says none but if they missed the EKG then obviously they will want to do that. Trying to confirm what else and after speaking to her twice it is very clear she does not listen or notate what calls consists of with patients. I have asked that a nurse or someone engaged in patient care calls me back. Fingers crossed after 10 + days someone trained in care returns my call as I liked the doctor but it's like pulling teeth to get info and I am already late for a follow up that never called me to schedule!

Everyone was so nice and helpful! I went to Dr. Reuter's office yesterday following an abnormal EKG…read morein my doctor's office. I am mobility challenged and need to use a cane. After I checked in and sat down the girl at the window needed my ID and insurance card so I got up to give it to her. She was so kind to leave the back office and come around to return those items to me rather than having to get up to get them from the window. I met with the PA first who took all my information and vitals, asked a number of questions and then Dr. Reuter came in and went over the same information. He then explained to me the purspose of the next tests that need to be done and I know he was doing his best to explain the how the heart worked but it was beyond me. I just remember that there are parts of your heart that fire off charges at different times and that the test would tell us how they were working. He spend quite a bit of time with me and I was very please with the whole experience. He came highly recommended by friends of mine who both see him.

Dr. Reuter and his partners at HeartPlace. My wife and I put our full faith -- and hearts -- in…read moretheir hands.

Dr. A is the best. He listens to your concerns, provides great feedback, and is always available…read more Great staff as well.

I was not happy with my treatment at Dr. Abu Auda's office. I went for a nuclear stress test and…read morewe were treated like cattle. He was trying to see as many patients as he could with the time restraints. I had a reaction to the injection and they acted like it was no big deal. They kept me in a room for a while after my reaction and told me to get caffeine as soon as possible. Don't they have a coffee machine? I shouldn't have been driving. They did not tell me to bring someone with me nor offer to call anyone. Then my results were "inconclusive" and they wanted to send me for another test. I'm getting a new cardiologist.

I really like my doctor - Dr. Bowers. But it's a ridiculously bad experience trying to reach the…read moreoffice by phone. Just now I've been on the phone for more than 20 minutes in queue. Haven't spoken to a live person yet. When I pressed "0" for a callback, it reset me at the start of the queue rather than letting me enter a callback number. I live near downtown and could have driven to the office and walked up to the desk in less time. The front office issues really need to be fixed.

Dr. Eades is a Great doctor!! Got a referral from the nurse on site at job who recommended I go for…read moremy high heart rate, palpitations, and pain. Long story short this guys KNOWS his stuff as well as his nurse and they both TRULY take the time to ask about/listen to all your symptoms which is great for a hypochondriac like me ;p Going back for my stress test I've needed for at least a year now and have another follow up set after that so they're on they're stuff!! told them I wish they could be my primary doctors!!