What an amazing experience this year on 2016 BRAG. After my…read moreday 4 ride I was totally wiped out. Went and spoke to Kris and he was able to get me a 2 day rental on an amazing e-bike...the Aventon. Absolutely sold on this bike. Will be purchasing one after I get moved. Thanks Kris!

I love how the attendant made sure the bike I will use is appropriate for me (checked my height,…read moreleg span). He also definitely checked the quality of the bike before allowing me to take it out. I haven't cycled in YEARS but I succeeded in cycling around the trails because their mountain bike is pretty good. I also appreciate how the shop is literally just beside the start of the trail towards Stone Mountain, super convenient. It's also affordable!

Excellent Bike store, huge selection, biggest selection I have seen. I called a few times to get…read moreall the information to make the correct selection, no matter what I was never rushed or treated rudely. I drove an hour to buy my bike here. When I came in they showed me (4) different Marlin 6 bikes and never made me feel rushed or pressured while I was making my color selection, bar none customer service. I enjoyed shopping experience here

Trent and his team at Bike Town USA have an excellent selection of bikes. Staff are super…read moreknowledgeable and always willing to help. I've had my bike worked on there and they did amazing work and were quick to try and get me back out on the trail! Support your local bike shops!

I happened upon this bike shop while Driving up to Toccoa…read more Didn't know what to expect and wound up purchasing a new bike there. Super helpful and every bit the total customer service expected Lock the bike for sale and lots of helpful advice. It appears everyone there is a rider. Having shop that many of the stores In Atlanta, the shop in every bag the big city bike shop just in a very smaller town Super fair prices and phenomenal service I would highly recommend checking them out Very proud to say about my 15th Bike here ha ha !Ha

Great shop with friendly, knowledgeable people and high quality bikes. Zach, their bike mechanic…read moreis meticulous and the best mechanic I've used around Atlanta. They continue to overdeliver in service, knowledge and friendliness. It would be a mistake not to check them out.

Back in July my family purchased an electric bike from an online supplier. This was a huge…read moremistake!! When we originally purchased my bike from this other company, they sent me my bike with a bad axil. I brought my bike to Colin from Suburban with the axil provided by this online company. The axil was the wrong one. Then I received another axil that was supposed to be the correct one. Again, it was the wrong one! Colin was so kind to look at my bike every time I came in at no cost even though he had taken my bike a part each time. As you can see Colin is a great man and he really cares for his customers. If you are looking to purchase a new bike, or, need service look no further than Suburban bikes and rest assure you will receive quality service.

Great informative spot. I called before I made it there. The gentleman remembered me from the call…read more I'm really mad I can't remember his name right now. But he answered all my questions, assisted me and we were on our way. In less than 10 minutes.

A must-visit shop when you are in the Blue Ridge-Ellijay area. I stopped by at the beginning of my…read moreMTB trip to get a map and some advice about the trails. Little did I know I would be back the next day with a broken brake that could have ended my trip. So here I am walking in first thing on a Saturday morning, expecting to have to wait in line to get a diagnosis and same-day repair if I'm lucky. Ben took the bike and put it right up into the stand and immediately found the problem. He had the parts in stock and had me up and running in a few hours. I felt my bike was in very good hands and the charge for parts and labor fair and reasonable. The shop has a nice selection of bikes and parts and the usual snacks and hydration for the trails. Oh, and they are being careful following pandemic safety protocols too.

Great shop. Very knowledgeable, helpful and interested in making sure their customers are…read moresatisfied. Highly recommend.

Amazing bike tour made for an amazing Blue Ridge adventure in the mountains!…read more Took the Shallowford Bridge/Taccoa River e-Bike Tour. First time on an e-Bike and I loved it! The bike performed well and was so easy and comfortable. Warning... you will want to buy your own when you are done. Bryan was a great guide, clear first timer instruction, very knowledgeable about biking and the area and provided photo and snack stops. The tour takes you through unbelievable terrain and scenic views. Favorite part of the weekend visit, will definitely take future tours.

Bryan was absolutely wonderful, spending hours with us answering our questions. We've purchased one…read morebike, one bike rack, and ordered another bike that should be here soon. Bryan really knows his stuff and is so patient. Would really recommend!!

While I didn't purchase a bike from this shop, I wanted to take a few minutes to talk about the…read moreexceptional customer service my father and I received from Dave. I live in Hawai'i but am on a pit stop here in SC for a few days before continuing my trek to Maine for work and was in the market for an all road/gravel bike. My father and I went to 4 bike shops between Greenville and TR the last shop recommended the Marin Fourcorners and found Speedshop as a dealer. We called to see if there was my size in stock, unfortunately there wasn't. This is where Dave's customer service skills went above and beyond that of any of the other retailers. He personally called to other Marin dealers across the country to see who could drop ship the bike to SC. He kept us informed with every phone call he made. And was very willing to help with my search even though I would be a one time customer at his shop. My father rides both Mt and road bikes and due to Dave's outstanding customer service and help with this process he's making the switch to shop with speedshop in the future. If I make it back to here with my bike(s) I'll be sure to stop into this shop in the future.

I call ahead for a bike fitting, they told me to come in same day, I show up, and then they tell me…read moreI should have schedule because they don't have time for the bike fitting. What're you guys doing here? Very poor customer service.

Owned and operated by two brothers who love what they do. They are a genuine team. They are…read morepassionate biking and will do and set you up for you ride. They offer road, trail and mountain biking along with all possible gadgets that you will need to complete a memorable ride. Don't let the small store fool you, they offer a great selection of gadgets from lights to workout equipment, to apparel. If they don't have it available, they can get it. Customer service is top-rate. Each customer is treated like family.

Very friendly service. Was greeted as soon as I walked in. Very nice selection of bicycles for…read moreeveryone.

I have been having pain in my heel, and when we were in Franklin, went into Outdoor 76, looking for…read morea shoe that may be more comfortable for every day use. I was fortunate enough to speak to Jonathan. After explaining what was going on, he brought out no less than 10 different shoes for me to try on. It was obvious he was knowledgeable, and he was looking out for my best interest. Ultimately, I ordered the first pair that I tried on (in a color they didn't have in stock). I'm looking forward to getting and wearing my new shoes, and I am confident that they are the best shoe for what is going on with my heel. Jonathan was amazing, knowledgeable, and easy to work with. I highly recommend him and Outdoor 76.

I stopped in today to look for walking sneakers and Jonathan did an awesome job assessing my size…read moreand foot shape to identify a comfortable pair. The price is higher than I usually pay but I think the sneakers will be the best fit for comfort and ease some foot pair my current sneakers are causing. Thanks for the great customer service!