Great doctor! Definitely has a very kind bedside manner. I haven't needed his services in a while…read morebecause I now have Kaiser insurance. But when I've been between insurances, Dr. Paredes is my go to doctor. I have seen him at McDonalds and smoking which I found entertaining but he's allowed to be human.

His staff called me to change my appointment one day prior to the visit, citing that the doctor was…read moreon vacation and was gone an extra day, thus having to move all his patients. Well, good for him. I'll find someone else who can take care of patients when scheduled and not call at the last minute because he's not had enough vacation time. LOL!

I am always treated with respect and kindness. My doctor is the best I have ever had.read more

I got a referral from my primary to a specialist. She said the front office would email me. They…read morenever did, so I tried following up. I called three times during normal business hours and nobody picked up. You know that feeling of being on hold for 1/2 hour. That's how I'm feeling right now. One star!!!!

We originally chose this office because of the great reviews, but unfortunately, our experience has…read morebeen nothing but frustrating. We have been dealing with this issue since June. My partner was supposed to be referred to another office, but we have been going back and forth for MONTHS because the referral either wasn't sent correctly or wasn't sent at all. We were repeatedly told to wait a week, only to find out the other office still hadn't received what they needed.This should not take months to resolve. To make matters worse, my partner has dealt with Lily throughout this process, and she has been extremely rude and dismissive every time he has spoken with her. I have personally heard the way she speaks to him, and it is incredibly unprofessional. We called again today, and thankfully, whoever answered the phone was the ONLY person throughout this entire experience who deserves 5 stars.She was kind, helpful, and actually gave us all the information we needed so we could figure it out ourselves. After months of being given the runaround, it's ridiculous that we ultimately had to take matters into our own hands. At least someone finally took the time to actually help us. UPDATE: Dr. Lauren Davis personally reached and apologized, she had no clue this was going on. Thank you for the accountability and the apology. We are very relieved to finally be moving forward. Thank Dr.Lauren for taking the time to call us and look into the issue we greatly appreciate it!:)

Dr. Lauren and Dr. Chris are both so personable and they really spend time with you. I love that…read morethe office has hours all 7 days and the online check in system makes it easy so we can wait at home instead of sitting in the office waiting. All of the staff are very friendly too.

This is the best Care I've ever been to. If there is a wait time, it's going to be minimal if you…read morehave to wait at all. Usually, I walk right in to the treatment room after signing in at the front desk. The front desk secretary who checks you in is very pleasant and sweet. Maz, the nurse is really cool and laid-back and makes you feel comfortable and totally makes you feel at ease. Then next comes the provider, PA Richard LICON. He's every provider should be at an urgent care or a doctors office or a hospital. Great bedside manner, knowledgeable, reliable and makes your experience as comfortable as possible. I have been there on the days that PA Richard is not there and it is a severe contrast you will experience to say the least. I believe it is the owner that is there on all of the other days, which is every day, but Friday, Saturday and Sunday to the best of my knowledge. I do not recommend this urgent care. Unless you go on the days that PA Richard is there which is Friday Saturday and Sunday because the provider who is I believe the owner is a condescending, rude, arrogant and overall unpleasant human being and I will never see him again that's for sure. I looked at the reviews and condescending. I think I've seen four times to describe in four different reviews of this urgent care. Thanks to PA Richard. This place is still in business, I'm pretty darn sure. So thank you to everyone there except for the owner/provider who you will unfortunately be seen by if you're there all days except Friday, Saturday and Sunday. And good luck to you if you have to go on one of the days where he's there because it will be unpleasant and rough lol.

If I could give zero I would. The two girls working on 5/26/26 at the front desk were incompetent…read more The moment I stepped in the two young women at the front desk were blatantly more focused on their past partying events they did vs helping the packed lobby. Meanwhile the lobby area is filled they have about 8-10 clipboards untouched and stacked and after 20 minutes of waiting for them to help me while I'm standing their directly in front of them listening about their weekend for them to ask me my name, ID, medical information. Nothing finally they help and I fill out the first form of paperwork because I had been there before. The new girl can't find my name proceeds to have me fill out 3 pages of paperwork and ask for my ID and medical information after 40 minutes of waiting all the paperwork they finally announce to the entire waiting room my medical info + that I can't be seen unless I pay $100 due to my insurance not being accepted. If they had asked me for my info from the get go I would have been in another urgent care getting treated but instead I sat there in agonizing pain for 40 minutes before being told my insurance wasn't accepted. Also I did call prior to going to ensure they accepted my insurance. Instead of gossiping and chit chatting in front of all the people who are waiting for medical care do your job! Considering you signed up to be in the medical field we all could have been helped in a timely manner instead of sitting around waiting for these two women finish their conversations about their weekend plans.

Best urgent care in town. Real doctors , real care. I love that they allow telemedicine if I'm at…read morework.

They are sooo nice, so fast, and all doctors on staff. I would never go to medhero againread more

Exceptional care from Tyler Tran PA-C! I cannot recommend…read moreMission Heritage Urgent Care enough, especially Tyler Tran. From the moment he walked in, he exuded professionalism and genuine care. He takes the time to thoroughly explain what is going on with the health of his patients, ensuring I fully understood my treatment options. His ability to break things down in an easy-to-understand way made me feel informed and empowered in my own care. He not only listens attentively and validates concerns, but he also gets straight to the point with solutions that actually work. His extensive knowledge and expertise are evident, yet he remains approachable and kind throughout the process. The clinic itself is well-run, and the staff is friendly and professional. I left feeling reassured and well taken care of. If you ever need urgent care, this is the place to go, and Tyler Tran is the provider you want to see!

Be careful if you go here for your annual exam that insurance pays 100%. Dont ask them to fill out…read morea form for you to play ball or work related as they will bill as sport physical or work related injury. It isn't cheap either. Charged 445.00 when it should have been free and then charge an additional charge for filling out the form.

I recently visited Hoag Urgent Care at this location after cutting my finger and needing stitches,…read moreand I'm genuinely grateful for the care I received. From the moment I walked in, the entire team made me feel calm, supported, and well taken care of. Nurse Emily was outstanding -- kind, attentive, and reassuring through every step. Her calm presence made a stressful situation feel manageable. Dr. Ridder provided exceptional care as well. His clear explanations, steady expertise, and gentle approach made the procedure smooth and comfortable. I felt completely confident in his hands. Every staff member I encountered was friendly, efficient, and compassionate. The teamwork and professionalism at this clinic truly stand out. Thank you to Nurse Emily, Dr. Ridder, and the entire Hoag Urgent Care staff for taking such great care of me. I appreciate all of you!

Hoag Urgent Care and Family Medicine is a small urgent care located in a small shopping center in…read moreDana Point. It is very bright and clean. Front Desk was positive and efficient. They didn't have a lot of doctors on staff, but it wasn't a busy day when we went. We wound up needing some more extreme tests and they called around to other Hoag hospital locations and were able to get us a STAT CT scan that same day. The doctor asked a lot of questions and was very thorough. This is a nice local urgent care and way better than going to any emergency room or waiting three months to book with your own doctor!

We were seen by physicians in this group, Dr T. Nair (Internist) and Dr Homayon Iraninezhad…read more(Gastro) They were both exceptional , caring efficient and well researched with compassionate care! HOAG MEDICAL GROUP has physicians that go above and beyond the call of duty! You feel you are in the absolute BEST CARE ON THE PLANET!! They are pleasant warm and welcoming! They both make you feel totally at ease even if you have an intimidating diagnosis you know they are going to do everything possible to give you the absolute BEST CARE, to give you the best outcome, They both make you feel as though, they have done everything medically and humanly possible to take care of their patients! They research all possibilities for the ones that are in their care, The clinical environment is beautifully decorated and very professional! Dr I as he is professionally known, has so many awards and was a teaching medical professor!! Dr I was recognized for his clinical leadership, teaching and compassionate care. His honors have included Intern of the Year, Resident of the Year, Chief Resident, Fellow of the Year and Chief Fellow. He also received the Arnold P. Gold Foundation Humanism and Excellence in Teaching Award. Dr. Iraninezhad is passionate about medicine. As a person that was trained from John Hopkins graduate school of public health, I know good healthcare and excellent bedside manner and both of these physicians have those attributes. I highly recommend them!

I had a good experience here today and I want to thank Darlene for doing my DEXA screening and…read moreJeralyn for doing my mammogram on Wednesday, 4/22/26. Thank God everything is normal! The cellphone reception sucks here but the staff is great and they are very efficient and wonderful