I am simply overjoyed and nearly in tears. I have the most beautiful counters and the best…read moreexperience with this company. I hired K Alexander Kitchen and Bath Designers to renovate my kitchen. I had formica Laminates but wanted to update my counters to Quartz. I'd interviewed other companies but thought with a design firm, it would be less stress, a one-stop shop, and they would do the heavy work for me. I've not had the best success with renovations. Being a single female, it is common knowledge that we are usually victims of predators, and for those experiences, I don't go half-cocked but try to be as informed as possible. Even doing due diligence, I still found myself in a 4 month nightmare. They subcontracted with Natural Gallery Stone Kitchen and Bath, and it was an absolute nightmare. I expressed strongly to them that I was having Ankle replacement surgery September 3 and wanted to have it done prior. We discussed this in the latter part of April and began in May. I have been without a working kitchen since then. It wasn't money because I paid upfront and in full. Natural Gallery took their sweet time. The fabrication was terrible, the hole for the faucet wasn't centered and the stone's sheen was inconsistent. It was a high gloss stone but the fabrication caused matte, rough and inconsistent textures. Not to belabor the problem but I was so stressed that I became ill. I thought that I would still be without counters, a sink or a finished product that it flared my Lupus. I was washing my dishes in the bathroom. I literally prayed and was directed to The Countertop Factory. I'd just left a company on Glenwood Ave that I was unavailable, detached, and wouldn't return calls. I sat in a gas station parking lot crying. I Googled Countertop installers, and right down the street is The Countertop Factory! I spoke to a lovely person named Haven. Haven was empathetic and kind. I met with her the very day. I was shown stone and different edges. I also met Nick and Erick. We came up with a game plan. Within 2 weeks of my initial meeting, I have a beautiful kitchen that I'd still be waiting for with the other company. Chris and Michael came today and meticulously installed the cabinets. Every effort to detail was met. Wes is a supervisor. He is direct but considerate. I was so nervous about the job but he promised to take care of me and he did just that. It I'd hard to find companies that care. Workmanship, craftsmanship, and pride are a thing of the past in most cases, but I was blessed to have found a company that puts their customers first, and their reputation for excellence is well earned. The cost is worth every penny because you get what you pay for. If it seems like I am gushing, it is because I am. I highly recommend them! I appreciate everything that this company and the staff has done for me.

I own a Pulte Home. If anyone knows anything about Pulte, I would rather go homeless than buy…read moreanother home from them. My kitchen sink fell after only being in this new house less than 3 years. Pulte would not cover any repairs and told me to contact the Countertop Factory who installed my countertop and sink. Of course, I was leery of using them to fix the problem. I have owned 3 newly built houses in my lifetime and have never seen a sink fall. I hired a different company to reinstall the sink. I contacted Eric at Countertop and sent him pictures and told him I was having a different company reinstall the sink. Eric contacted the owner and Countertop agreed to pay all my expenses in reinstalling the sink and reconnecting the plumbing. All I can say is the company did the right thing for me. Give them a chance.

Guys...... Raleigh Premium Cabinets- These guys are simply, handsdown, THE BEST! They have an array…read moreof different products, all beautifully crafted and I would say very economically priced! I had them come and redo my kitchen years ago and I just called on them again to do our bathrooms. When I spoke with Ted, he remembered me (that never happens) and told me that David would reach out to me to schedule and sure enough, David called quickly afterward. We were able to put something on the books for the very next week and now I have beautiful cabinets! Also, when David came to take measurements, he checked out our kitchen, noticed a slight blemish with one of the seams and told me he would fix that too- without skipping a beat! The best part was the professionalism. Somehow, the night after the install, there was a leak in one of the new cabinets. Not only was David quick to respond, but he told me he would do whatever it takes to make it right. You just don't see this kind of customer service anymore. David and his crew were quick, super nice, fixed the leak, tore out the sheet rock, called a sheetrock repair guy and painter to come out and complete the job free of charge. I could not be more grateful and happy that I found these guys. When we move into our next house, I know that I will be calling these folks again. They have me for life. Thank you so much David for all you have done for us. I am SO happy with the product, and I am even more happy with the service you provided. #RPCFanForLife #RaleighPremiumCabinets #TreatedLikeFamily #GetYourCabinetsHere

Excellent work, quality cabinets and the guys are absolutely professional! From our first meeting…read morewith Ted to our installation with David and Jose, we had a great experience. We chose the J&K Dove White "E" line. Apparently this is the J&K budget line, but you would be hard pressed to find anything budget about them. They look beautiful and have a good solid feel to them. Any little adjustment that had to be done was done and made to look as if it was all there from the beginning. David wanted to take pics when he was done, but I wanted him to wait until the whole kitchen was done because it didn't do the cabinets a justice to not see them in a finished kitchen. Rest assured, we will have him come back when it is all done to take pictures to really show how nice these cabinets are. I would absolutely recommend them for your next cabinet job!

I had a very clean and quality kitchen built for this company. Thanks Cabinet and closet depotread more

I purchased plain white shaker cabinets in 2019 from Cabinet and Closet Depot on the recommendation…read moreof my contractor, Reno-Pro. At first, everything seemed fine. But almost immediately afterward, the cabinets started bubbling and peeling--despite the owner claiming they were solid maple. I reached out to the owner repeatedly, and he ignored every single message. Only after dragging my contractor into (Reno-Pro) it did he finally bother to call me back. His excuse? That the damage was my fault because the cabinets are supposedly only meant to be cleaned with a dry cloth. If that's truly the case, why on earth would he recommend them for a kitchen? And why did he originally tell me they were solid wood? After several attempts to get answers--plus leaving a negative review--he reluctantly replaced a few doors. He even showed up with his secretary, who parroted his claims despite never being part of any previous conversation. A year later, the exact same problems are back. The cabinets are bubbling everywhere: top, bottom, sides--you name it. The quality is absolutely unacceptable. If these cabinets can't withstand basic, minimal cleaning, the owner should have been honest from the start. I would have gladly paid more upfront instead of now facing the cost of replacing my entire kitchen. This company is interested only in making a sale, not in providing a product that lasts. Save yourself the headache. Do not support this business. You get what you pay for--and in this case, what you get is complete garbage.

Carolina In Home Flooring offered a discount via my Costco membership for a carpet installation. I…read moream super happy I went with them! Everyone single person I encountered, beginning with their rep at Costco to Lonnie the in home-consultant to the main office and lastly the installers - all were great to work with. I love the carpet, the installers did great work (super polite and on time) and the price was right! A truly stellar customer service experience. Thank you all.

They did not follow the recommended industry installation guidelines when installing LVP in my…read moreoccupied home. Left my home a disaster covered in orange dust everywhere. Damaged furniture and left without informing us. We are concerned about our HVAC system and if the flooring was properly installed. Manager was extraordinarily angry, condescending and rude when he phoned me to discuss my request for remediation. If I could give the flooring back I would. Worst customer service experience of my life by far. I would caution you to do some research before working with Carolina in home flooring. I wish I had.

I used Trilake to install granite at my house on Kerr Lake in the summer of 2022. Fantastic job…read moreand very happy with the pricing compared to other estimates ( 2 ) that I received. In the summer of 2023 I used them again for my guest suite ( essentially a nanny suite ) above my garage. Once again, great job, happy with the price and all was done in a timely fashion. The thing that impressed me the most was the follow up with damage that had been done with the initial job where my bar stools had taken small chunks out of the granite with people swiveling the chairs and hitting the granite. Entirely my fault that it happened. They sent out a repair person and I cannot even tell where the damage was! Would highly recommend. Large selection, great price and excellent follow up! Warren Adamson

I had a great experience with Trilake while choosing our new quartz countertops! Tina did a great…read morejob of helping me decide which countertops to go with, but communication was lacking after that...until Michelle came in and got the ball rolling for us! We are thankful that she was able to professionally assist me with everything I needed to get the job done. The installers and the person who does the measuring were very polite and helpful with questions I had. I would absolutely recommend Trilake to anyone needing countertops and ask for Michelle!

It took some lead time to get them scheduled. But they met their commitment dates and the crew was…read moredetailed oriented and technically precise. They did what they promised and did it with great quality. We highly recommend them to anyone contemplating a kitchen or bathroom cabinet refresh.

This is the 3rd time we have used Bull Restoration. Sean and his crew always deliver quality work…read more We plan on having them come back and redo and add onto bathroom cabinets and also laundry room.

Wallscapers recently completed our kitchen cabinet refacing. Jerry is awesome to work with-offered…read moresuggestions and recommendations and was easy to communicate with, Germon worked consistently and tediously, preparing for the new doors and drawers, while Chris installed them. I can't say enough good things about the result - I love my kitchen! Overall, it was a great value for the price and I am glad I hired them.

Wallscapers recently finished a custom hood for a custom home we built at Kerr Lake. The finish…read morewas fabulous! They had to match the maple cabinets that we're installed by another vendor and floating shelves. The quality was great and they did it at a reasonable price! Won't be the last time we use them!

"0" stars is more deserving but not allowed on this site. I live 2500 miles away and I mistakenly…read moretrusted Rodas Construction to complete a major renovation project at a house I purchased in Durham. This company is very small and does not have the capacity, talent, experience, expertise, and bandwidth to handle projects larger than one bathroom remodel. I do believe and hope they can handle very small projects but nothing more. They certainly failed us miserably. Because of their size & staffing, Rodas Constriction LLC lack basic structure, organization, communication, discipline, order and quality. Forget about customer service. For example, I visited my house four times during the renovation process. I found windows fully "open", doors unlocked and the air conditioning or heaters on without anyone present. This led to leaks and moisture penetrating various parts of the house afterward. I communicated these issues to Rodas ownership every time without a favorable result. Nothing changed. In fact, Rodas ownership did not accept responsibility and continued their work. Although small, Rodas ownership is "unusually" arrogant and will never admit to wrongdoings, will never accept accountability and will never own they are being negligent. On top of the mismanagement, negligence, and disorganization, the most important problem was that Didier Enrique Rodas and his company, Rodas Construction LLC, failed to apply for and secure construction permits for the structural work as well as permits for plumbing, electrical and other work they had performed. They didn't get the permits to save money and to avoid to doing their work legally, appropriately, and effectively. This act of non-compliance is against all rules and regulations. And...once you pay Rodas Construction LLC in full, they will forever ignore and avoid your issues and requests. They certainly did for us. We still have several exposed drywall openings they had created and don't want to fix. Rodas Construction LLC is very small company with only a handful of employees. But with their VERY small size, they do have a Director of Marketing who amongst other soliciting activities, he manages social media work. Strange...right? For example, this marketing director will soon respond to this post with an elaborate list of excuses for having failed a client who had paid them in FULL. He is the person who responds to all of my complaints to Didier Enrique Rodas. This company will never accept accountability for its faults, wrongdoings and they will NEVER fix issues they had caused. I can write many pages on the issues I had faced with Rodas Construction LLC. Aforementioned remarks are high level insights so consumers are aware. BE EXTREMELY CAUTIOUS! I do take responsibility for trusting and selecting Rodas Construction LLC. I should have known better. I was desperate. But do your research, check multiple references and do NOT pay anyone especially the people until you are 100% certain about the quality of the work.

9 years ago we had Rodas do our roof. He told us they only guarantee it for 5 years as GAF does a…read more50 year warranty. I contacted Rodas as it now leaking. They tell me: Jon, I received your inquiry on our website regarding the leak around your vent pipe. Unfortunately the pipes are not covered under any warranty. We would be happy to come out and take a look at the leak. We do charge a $250 fee for inspection. Let me know if you would like to be added to the calendar. Thank you. Janice Rodas Construction, LLC 1100 Logger Court Suite E 100 Raleigh, NC 27609 919-239-4384 Top Quality Service, Competitively Priced, Trusted Results rodasconstructionllc.com I think the Italian's reply would be. 'He that deceives me once, its his fault; but if twice, its my fault.'" I can't believe they want 250 dollars to see were they erred