Lee's Hardwood Flooring did a fantastic job refinishing my floors. When they were done the floors…read morelooked brand new and amazing. Their pricing was fair and they did everything they said they were going to do. Before, during and after, any questions I had I directed to Heather and she answered my questions the same day. I was very impressed with their attention to detail and response time. Great job to all at Lee's Hardwood Flooring and thank you.

Horrible customer service. Some blonde lady was super rude for no reason at all. I hadn't even been…read morein the showroom for more than 20 seconds before she came up with a snarky tone.

Conor and his team are AMAZING! From start to finish they are on time, professional, and they get…read morethe job done. The quality of their workmanship is outstanding! I would definitely refer them to anyone looking for any type of home renovation! Lastly, if you want premium quality products and fair pricing look no further! Im glad I made the right choice! Honeycutt Group gets a rating from me!

I hired Honeycutt to redo my guest bathroom floor. I'd it done last year by KJ Natural Floor. The…read moretechnician laid the floor tiles unlevel even though it was on a level concrete slab. He blamed the floor but it was level and it's on a slab which he also claimed. I found Honeycutt and Travis came from the Charlotte location to for an interview and give estimate. I like Travis. He quoted a price that was a little high but I was ready to get the floor done because I was scheduled to have Ankle replacement surgery (September 3) and then go to a nursing facility for 10-12 weeks. He rushed to get me on scheduled. He contracted a crew who is very competent BUT wasn't reliable. Travis said that they did million dollar properties. My home is not a million dollars home but it is mine and I want the same services because my money pays just as a millionaire does. Martin is the supervisor and Hugo, his tile guy is capable of doing great work but you have to stay on both. Martin would come with Hugo to get him started and leave without telling me. Hugo would do the same. I had to call Travis several times to find out where there where and if they were at lunch or done. Travis said that he had multiple jobs going and he pulled them to help me. I appreciate that but my job was not a priority. The first day, Hugo came late, removed the tile, worked for an hour and left. He didn't tell me and left the back door open and the garage. Travis said that he may be at lunch but he could have told me. Travis did speak with both Martin and Hugo. Hugo would tell me each time from then on. I just had to work on his schedule. He was supposed to remove the tile down to the concrete slab and level but he left all of the thin-set and placed the tile that I purchased on top of the old. He made it level but the floor is set high. I have issues with falling so my concerns with falling is great. I purchased two marble transition pieces; one thin and the other wide. Hugo said that he used the new thin but it looks identical to the old. The wide transition piece was out of stock. Travis said that he go get it and let me deal directly with Martin but he'd be available to supervise. He was just going to let them do the the work and give me the price. Travis offered to clean my bath because I wasn't able. I purchased cleaning supplies and mops but he must have been busy with opening the Raleigh location because he did not come back to clean. He is working alone so I get it. He asked where I would be at the nursing home so that he could send flowers. Martin has not contacted me about the transition piece so I am going with another company. He did the quarter round and it was awful. Hugo came and did it and it looked great. He also removed two tiles that didn't go with the other tiles. Travis had him fix it. Obviously, they both have specialties but just getting them to do it was the issue and that is why I gave a 3.

Great experience with Jeff Armstrong and team! We just had…read moreour master carpet replaced. Great prices and quick service.

We bought a new house that had Shaw engineered hardwood floors in some areas and carpeting in other…read moreareas. Our daughter has allergies so we needed to get rid of the carpeting. We found Preferring Flooring on the Shaw Website. Preferred Flooring did a great job. First, Shaw is a little weird because they don't offer the same products to the consumer market that they offer to new home builders. Preferred Flooring found us the equivalent Shaw engineered hardwood that matched perfectly. Second, they did a great job installing the floors including removing the carpeting from the stairs and installing and staining the stair treads to match the Shaw engineered hardwood. Third, they gave us a reasonable price and came in on budget. We also had them do a little tile work in the master bath, which turned out great. Their salesman Jeff Parker is great to work with as are their installation crews. We highly recommend Preferring Flooring and would absolutely use them again.

From measuring to estimates to install- our experience was perfect! We had four bedrooms, an…read moreoffice, and a bonus room completed. Carpets removed, furniture moved, Pergo installed!

This is long, so bear with me. Overall, my wife and I had a positive experience getting carpet from…read moreFrazee. There were some glitches, however. My daughter had the company install carpet it her house and reported a positive experience, so I called Boyd whom she dealt with. After been a week I didn't hear back from them, so my wife and I stopped by the showroom. Boyd was at his office and showed us several carpet samples. He sent us an estimate four or five days later. I called him to make the purchase. The next step involved rather "businesslike" employee who came out to measure the two rooms. Boyd told me he would let me know when the carpet arrived to their warehouse. After about a week and 1/2 of not hearing anything, I called Boyd. Lo and behold, the carpet was there and had been. This was the second example of the lack of communication from the company. My wife suggested that I call Boyd to confirm that the scheduled installation would indeed happen. It didn't occur to me to do that, because I guess I''m trusting. Boyd was was out of the office. The receptionist said that she would contact the warehouse manager, who was also away from the office, and that she would call me back with confirmation. She never called me back either! I called the company the second time that day and was able to reach, I believe, Tina who confirmed that the carpet would be installed on the scheduled day. No explanation as to why no one had called me back. A couple brought the carpet out on Thursday and spent much of the day installing it. They worked steadily. They were fine to deal with other than their lack of English which was a bit of a problem. It appeared that they did a good job installing the carpet and cleaning up. I wish I had checked more closely how they replaced the furniture once the new carpet was in. Three large pieces of furniture were not put back like they originally which makes it difficult or impossible for me to use a large drawer and watch television at the right angle. As you can gather, my main problem in dealing with the company was their lack of communication. No one from the company called me back on three occasions! Nor have I heard from them with any sort of follow-up. In addition to being frustrating, this obviously makes it difficult to do business with them.

Terrible. They took our flooring deposit in January and told us 8 weeks to delivery. 8 weeks came…read moreand left and at 11 weeks this company admitted they never placed the order and didn't have our money to place it at all. I do not recommend doing business with this company. Matt knows he tried to screw us. He tried to screw us out of $12000.00 and is not trustworthy. His teams work was shoddy and we had to invite him to return to putty up seams so we weren't and mire delayed moving into our home. We are going to ignore the lump where the leveling was not well done. Smh. Find a better business to give your money to.

Accent Hardwood Flooring refinished the hardwoods in our entire house, including 3 staircases. They…read moreoffered a variety of color & finish options & nailed the rustic vibe we were hoping for. Scheduling & completion of work was efficient & timely. They cleaned up work areas so furniture could be moved back in as soon as the floors were set. Pricing was reasonable for high value service. Highly recommend.

We had a great experience with Elite Tile, Michael Yazbek and his team. We gutted our 2000 vintage…read morebathroom with garden tub and reimagined the area. Curbless shower with mixed marble and ceramic tile. The results were amazing. Priced reasonably. Communication set them apart from others we received quotes from.

Wonderful company--excellent customer service, straightforward and direct, experienced. They do…read morewhat they promise to do and do it well, even when they find the unexpected--rotted wood in the shower framing. Very impressed with their skills. So glad we found them, as they were the only company who understood what we wanted (replace shower floor). Other companies wanted to do a complete remodel at more than 3x the cost and time. Michael, Project Manager, is very attentive and responsive. Highly recommend.

Easy to work with Amy. So happy with my new clean garage floor. Luis and Olivar did an…read moreexceptional job. Arrived on time, kept everything neat and cleaned up afterwards.

Having our garage floors epoxied has been a life-long dream of my husband and a "neat-o" kind of…read morething for me. We reached out to several companies, but Jason at The Carolina Floor Project was the most responsive and customer-oriented. His pricing was good and he was able to fit us into a super convenient time frame on short notice. Being a locally owned business was a plus for us too. We canNOT wait to enjoy it for years to come! Thanks Jason!

We are so pleased we selected Amazing Refinishing. The results are outstanding!! I can't stop…read moreadmiring the difference. We had a tub and a shower tray done, and they look like new. And we can't say enough good things about our technician Freddy. He did an awesome job! Highly recommend him! Pleasant, knowledgeable, professional, and punctual. He is SUPER!! Our tub and shower tray look sooooo great!

Awesome job with our tub refinishing. We had a vintage tub that we wanted to keep but it was…read moresixties brown. Now it is sparkling white. They were very professional to deal with and offer a great service.