Dr Cornejo is excellent, the office insurance practices not so much! If you have insurance they…read moreare horrible with pretreatment estimate then refunds take 3 weeks because they use a 3rd party vendor. Can't make this up, always service is not covered then it is covered and a refund. This is my last time!! Driving 45 min

I was referred to W H Oral surgery for a Consult to correct some bone loss on my lower Jaw. They…read moretook some X-rays after which Dr Cornejo went over them with me and discussed a course of action, recovery and an cost estimate. Every Staff member was friendly and Professional. You can tell that they care as my BP was a little high and Dr. Cornejo's assistant was concerned and asked if I was alright. I explained that it had been high and my Cardiologist had made some adjustments to my meds. As I said they truly are Professional and very concerned about their Patients well being. I highly recommend seeking them out if you are in need of their services.

Dr. Thurston was my dentist MANY years ago when I lived in Florida. I had a major trampoline…read moreaccident in 1984. Dr. Thurston got my in immediately, and quite literally saved my teeth, which had suffered quite a bit of trauma. 40 years (any MANY procedures) later, the teeth that he was able to save are still in my mouth, much to the surprise of many dental professionals over the years. I will forever be grateful he was my dentist when this happened!

I woke up with a throbbing toothache and called Dr. Thurston's office. They got me in within the…read morehour and Dr. Thurston took care of the problem. This is not the first time I have had to call for an emergency. They always get me in right away. It is nice to have a dentist and dental office that really care about their patients. I will continue to see Dr. Thurston for all my dental needs.

Our experience with Dental Solutions of Winter Haven and particularly Dr. Cruz was fantastic. My…read moreelderly mother recently broke her molar and was in terrible pain. She is on a limited budget and we were looking at budget dental service providers but the waiting time there was terrible. After a week of dealing with this, we opened the telephone book and found Dr. Cruz and Dental Solutions of WH. What a life saver for my mother. First of all I called late in the afternoon and the friendly office staff told us my mother could come in first thing in the morning the following day and they would fit her in around the other appointments as soon as possible. The next day, my mother waited less than an hour, saw Dr. Cruz for her exam who advised that she would be better treated by an oral surgeon for an extraction (due to medication issues), arranged the appointment with the oral surgeon for us for the next day AND meanwhile arranged to have her partial denture modified to accommodate the extracted tooth (also by the next day). Due to other medical issues, my mother could not actually have the tooth extracted after all the next morning (she must wait a few months) so we stopped by the office to discuss options. Dr. Cruz took my mother in within an hour with NO APPOINTMENT simply because we were already there. He was able to grind down the broken tooth to lay flat and put in a filling to both alleviate the pain and allow her to wear the new modified denture. It's a temporary measure until the root of the tooth is completely extracted at a later time, but it has been a life saver for my mother. She is exceedingly pleased with the service and comfort of her procedure and Dr. Cruz's professionalism. And although all dental work is a financial hit, all in all we feel that the price was very reasonable, especially considering how everything was done and completed in less than 48 hours from our first call. Five stars!

We were looking for a local dentist and both Dr. Polo and Dr. Cruz came highly recommended by a…read moretrusted heathcare professional. We read their reviews and were so happy to see so many dedicated customers praising both Dentists and their staff! One of our family members had their first appointment yesterday. The amazing staff at Dental Solutions has been extremely helpful with paperwork and scheduling. We were able to complete/submit "new patient" forms prior to the appt. Dr. Polo was very thorough and kind during his comprehensive evaluation of my Mom's teeth/gums. His treatment plan for the future--with projected costs--was set up in minutes! Many thanks to Dr. Polo, Melina, Jennifer, Liz and Sarah and other team members who have been so helpful in getting us started, and who were so welcoming and helpful at her first appointment!

this is a very bad dentist dont trust this dentist i dont recommend this dentist i tried to fix my…read moreteeth he failed so bad i had to take off my teeth and i lost money dont go.

best dentist place i've been too , the people there are so nice and patient with me i went in to…read moreget my wisdom teeth's taken out and it was a fast easy procedure. They made me feel very comfortable i recommend this place for sure !

No Mas! I refer to…read moreDr Ciaravino, as Dr "Death". He pulled a tooth for me and in my 77 years of life on this planet, I have never experienced such pain. His reasoning was that there was an infection preventing the sedative from working. Never again. JohnYuma - July 24, 2023

I am new to Haines City and needed dental attention. Dr. Ciaravino's staff quickly got me an…read moreappointment for the very next day. I am not a fan of dentist and was a little panicky upon arriving. His staff made me feel very calm and reassured. He was not able to help me with the problem but gave me antibiotics and pain medicine to help me till I was able to get to the oral surgeon he referred me to. Once I am done with the oral surgeon I will return to him for cleaning and other maintenance. I was pleased.

Truly petrified of going to the dentist but this place is truly amazing. They have this gel that…read morereally numbs you before an infection is given. From Mary the receptions to the hygienist Eunice and the rest of the staff are there to make your visit less stressful. Thank you all for making going to the dentist much easier.

The care they provide to their patience is amazing! The patience and understanding of everyone from…read morethe doctor to the front desk is profound. Will definitely recommend to others needing a dentist!!

This dental business is a racket, They held me hostage for extraction dental work unless I agreed…read moreto $10,000 worth of implants for two teeth. Those two teeth needed extraction and they were not going to do it and unless, I agreed to expensive implants. The problem, I'm 83 years old live on Social Security. There's no way I could pay $10,000. Then on December 20 with searing pain up into my nasal cavity from the tooth on the left and the molar on the right broke off eating breakfast. That was lucky. I had to seek urgent care on Saturday, the urgent care was at Aspen Dental. They took very good care of me, started me on antibiotics and on Monday I had the two bad teeth pulled. I have recovered. I am extremely grateful to Aspen Dental because the pain is gone and the broken off tooth now is extracted without a problem and I'm still on antibiotics, feeling pretty good. I had been to modern dentistry twice for the same two teeth, it's not the only problem I have had with this racket business, they constantly pushed unnecessary procedures. Usually I paid upfront and they still billed insurance. ITS A RACKET.

I rarely write reviews, but this experience deserves to be shared…read more My wife went to Winter Haven Modern Dentistry on September 30, 2025 for a tooth pain evaluation. She clearly informed the staff that she had undergone radiation treatment on her jaw 18 years ago. The office recommended an extraction and scheduled their oral surgeon for October 24, 2025. After waiting a full month, driving 45 minutes each way, and taking time off work, we arrived only to have the oral surgeon behave rudely and dismissively. He clearly had not read her medical history, refused to perform the procedure, and simply walked out without apology, empathy, or explanation. We then asked for a refund of the $200 down payment and the $3,073 financing plan that had been set up on September 24, 2025. The office agreed -- but weeks later, the loan was never canceled, the refund was never processed, and the office stopped responding. Now the finance company is asking us to pay for a service that was never provided, and our credit score is at risk because of the clinic's inaction. This has been one of the worst, most unprofessional dental experiences we've ever had. No compassion, no accountability, and no follow-through. I strongly urge anyone considering this office to be very cautious, verify all financial transactions, and ensure clear communication in writing before agreeing to any treatment plan.

I felt that I had quality care BUT they were all about the money and we're always trying to charge…read moreme more than they should've. My insurance said there should've been no co-pay yet. they were always figuring out a way to make me pay something.

They advertise on their website for this office in haines city, simple extraction is $179.20 Then…read morewhen I go in and get the exam they tell me that it will have to be a surgical extraction because my tooth will crack if they try to pull it out, so they will just go the surgical route to avoid the tooth breaking. After the exam they try to convince me with a dental treatment plan they recommend and showed me paper work saying it would cost me $10k, mind you I'm just here to get this tooth out. I'm paying out of pocket as well. NOW, When I got on the chair after the numbing process, the dentist grabbed my tooth with her tool, a few wiggles and twists... BOOM. TOOTH WAS OUT. I was charged for a surgical extraction $435 and it was a simple extraction. They refused to give me a refund for the difference because the dentist put on paper work it was surgical. NOW WHAT????? They over charged me and refuse to refund the difference. Smh. No cutting my gums. No chipping at the bone. My tooth did not break. It was not a surgical extraction at all. I spoke to the manager at the office and she said there's nothing I can do, or she can do because of what the dentist wrote on the paper work, she put down it was a surgical extraction. She basically lied on the paper work cause she did none of that and she says it is what it is basically. What the dentist wrote is what it is. I can only imagine how many people they do this to on a daily. A lot of older folks go here and I'm sure they are robbing people blind because the pain they're in and just want to have the relief so they just go with it. I'm sure if an investigation takes place the will find a lot of bad doing here when it comes to over charging and charging for services they're not even doing. I would never go here again and I would never recommend this place to anyone. Overall I paid $814. They charged me $435 for the extraction and $379 for a cleaning. I called their corporate department and should be getting a call back in a few days. Pretty sure it's just to give me the run around. They owe me $256 for over charging me.

Beautiful Vibes, Questionable Diagnosis…read more After extensive research, I chose Dream Dental Dentistry because of its glowing online reviews. I walked in expecting top-tier care. What I got was... an experience. Let's break it down. Lounge Area 10/10 on aesthetics. The waiting area is beautifully decorated, the chairs are comfortable, and the music was great. It felt more like a trendy lounge than a dental office. Clean, modern, thoughtfully designed. Honestly, if vibes could clean teeth, this place would be elite. Receptionist Hillary at the front desk was fantastic, friendly, warm, and genuinely welcoming. First impressions matter, and she absolutely delivered. Other Staff The team seemed happy and upbeat. At one point it felt like karaoke hour in the best way. You can tell the staff enjoys working together. The energy is light and positive, which is refreshing in a dental setting. Bathroom Clean and well-maintained. No complaints there. The Exam Process Here's where things shifted. The exam involved an excessive number of photos from multiple angles, tools holding my mouth open, extended time under bright lights. I understand documentation is important, but there was little explanation during the process. When I asked questions about what was going on, the responses felt vague and rushed. Then came the big reveal. The Diagnosis & Treatment Plan Instead of receiving the routine cleaning I scheduled, I was told my teeth were in poor condition and that I needed a more involved (and more expensive) procedure not covered by my insurance. The conversation felt less like healthcare guidance and more like a sales presentation. The focus seemed to shift toward upselling rather than addressing my primary reason for coming in. Dr. Carolina Londono did not come across as reassuring or transparent to me. Trust is huge in healthcare, and I simply didn't feel it in that moment. Second Opinion The next day, I went to my previous provider for a second opinion. Completely different experience. They disagreed with the assessment, performed a standard cleaning fully covered by insurance, and did not find the severe issues I was warned about. That contrast spoke volumes. Trust & Bedside Manner For me, bedside manner is about clarity, transparency, and feeling like your provider is advocating for your health, not your wallet. While the office excels in atmosphere and friendliness, I left feeling uneasy rather than confident. Final Thoughts Dream Dental absolutely wins on ambiance, music, and aesthetics. If I were reviewing it as a coworking space, it might get five stars. But when it comes to dental care, trust outweighs décor every time. If something feels off, get a second opinion. There are other trustworthy dental offices out there. I ended up going back to mine, and I'm glad I did. Read the reviews, but also listen to your instincts.

this could be the best visit I have ever had, staff extremely friendly, the doctor was fabulous no…read morewaiting for long periods if I could give Dream Dental a 10 I would