I've had nothing but great dental care here. Dr. Cheng and her staff have been great. If you read…read morethe other reviews, they don't understand how insurance works.

Do not recommend. They misrepresented the facts cancelled the appointment several times and…read moreapparently only one person can do the process. Having an implant put in. In last visit I paid the bill, and was told I would not have to pay anything else, just come back to get the tooth. Well guess what, went back and they wanted in excess of 1k more the visit after clearly stating all was paid for. Further you should certainly get a second option to ensure you need the service they state. If you use choose to use them. Then buyer beware get everything in writing every-time.

I have been going to Dr Walding for about 7 years now and can't say enough good things about him…read more All of his staff is friendly and professional. He has done 4 crowns and all are great no problems at all. His place is what a dentist office should look like and very clean. I'm glad he is in my town and highly recommend is services.

Dr Walding is very efficient and good at what he does. But the girl we had today helping with my…read moredaughter having her permanent crowns put on, was AMAZING. Rachel was so patient and understanding when she needed to stop bc it was hurting too bad. My daughter liked her a lot bc of how gentle she was and just very nice!

I would not recommend going here. I had an appointment scheduled weeks out and they called the day…read morebefore to tell me they could not see me due to the fact that 15 yrs ago I missed a few appointments one due to serious illness and one due to the fact that I had a family emergency. My entire family goes there and they just lost business. Hold a grudge much?

The best experience I have ever had with a dentist! Their entire staff is amazing and I plan to use…read morethem exclusively from now on. thank you for the job you all do!

I was seen at Lakland Smile Experts on March 20, 2015 for an examination of my upper right teeth…read moreand gums. My gums were extremely red and my face was swollen. The dentist took xrays and did a brief examination. I was told the pain and swelling was due to periodontal disease and prescribed a treatment plan for a $1440 deep cleaning. I went to another dentist for a second option. They immediately discovered my tooth was completely cracked in half and the infection was the result from the split tooth. The tooth could not be saved and was extracted. Since then the infection has subsided and there is no need for a deep cleaning. Had the dentist done a more thorough exam they would have easily seen the crack in the tooth and would have saved me from enduring another week of extreme pain. I would recommend getting a second opinion before having any service done at this dental office. If I didnt I would be out $1440 and a tooth. I gave them an additional star because they did refund my payment for the office visit.

The Doctors and staff working on patients are fine. The girls doing the billing are extremely…read morecrooked or incompetent. Make sure you read all the paperwork that they give you thoroughly!!!! Bill keeps changing from week to week. 1 week it will be $86. The next week, it will be in the hundreds of dollars.. everything is an estimate apparently, so make sure you read the paperwork thoroughly. We will not be going back.And we'll be finding another dentist.

Hice cita en Aspen Dental Sur de Lakeland para hacerme un parcial ya que el que tenia se habia roto…read morey no era reparable,no tengo seguro y asumiria los gastos.Me dicen que solo me harian el parcial si me hago una limpieza profunda por el valor de 2360 dolares,le dije que anualmente yo me hacia la limpieza regular y que mi dentadura no sangraba,no tenia dolor ni infeccion y la mantenia bien cuidada,pero ademas en la parte de arriba,donde uso el parcial solo tengo 5 piezas,de ellas una es una corona y dos sostiene un puente por lo que solo quedaria dos piezas,no hubo forma de llegar a un arreglo para hacerme mi parcial roto,los precios de Aspen Dental estan totalmente inflados y no se corresponden con lo que ellos promocionan en las redes y su sitio web.

had a wonderful experience at this dental office! The environment is very welcoming, clean, and…read moreprofessional. Everyone there is genuinely kind and caring. They really take the time to make you feel comfortable and well taken care of. What I really appreciated is that they speak Spanish, which made everything so much easier for my mom. She felt seen, acknowledged, and truly cared for. The staff made sure she was fully informed about everything, and she left the appointment with no questions or confusion. That kind of attention and respect means so much. I highly recommend this place for anyone looking for a trustworthy and compassionate dental team. They go above and beyond! Thanks to Dr. Singh for his support and patience And his team!! * Ayham * Melanys * Maria * Amy

The doctor was kind and the staff were friendly, but the financial side of my experience was very…read moredisappointing. I was told they "work with" my Cigna insurance, which gave the impression my costs would be reasonable. However, this was not clearly explained, and my claim was processed as out-of-network, leaving me with a much higher bill than expected. I paid upfront based on that understanding. Insurance still paid the office, but I was not reimbursed in a way that reflected what I was led to believe, and no further adjustments were made. I came in needing a crown ASAP and trusted I was choosing the right place, but financially, this was the wrong decision. This kind of lack of transparency is exactly why patients avoid care and lose trust in the system--and why burnout in dentistry keeps getting worse. Expensive lesson--would not return.

The office experience is wonderful. The quality of care is second to none. This is my 3rd visit…read more Dr. Ahmed removed 3 wisdom teeth. I was anxious but had nothing to worry about. She took the time last week to explain not only this procedure, but my future implant, which I so appreciated. She was stellar! It went smoothly. She gently encouraged me & let me know everything that was taking place. And her assistant was Mindy, also a total pro. The office crew rock: Kimberly, Alexis & Cristina! They also offer a payment plan if your insurance doesn't cover these procedures. Needless to say, they are my forever dentists!

This place is really great; I've been going there for 14 years. They are always on time, always…read moresend you a reminder for your cleaning, it cannot get better than that. I have had nothing but extraordinary experiences here. The entire staff here are super friendly and always sensitive to my needs/fears(LOL). Highly recommended!

Dr. Mundy is an excellent dentist and oral surgeon. He is gentle and careful. His hygienists are…read morecertified and excellent. He is a great doc for the nervous patient. He is not on all insurance plans. Six month cleanings run about $120. 5 stars in 2009 10/2017 UPDATE. Dr. Mundy retired May 2017. Dr. Slater has taken over his practice. He is a good dentist but less personable and little time with the patient. The prices have risen more than 20% this year. A cleaning is about $200. They don't accept all dental plans. Sometimes the six month cleanings are 8 months apart. I do like that they use email to confirm appointments and check-in. It is a quality place for cleaning, just can't rank it high for costs and insurance compatability.

I don't normally leave reviews, but I feel it's important to share my experience. I visited this…read moreoffice expecting a routine cleaning and instead left feeling incredibly uncomfortable and unwelcome. Sherry, who handled my X-rays, provided poor customer service from the start. When I asked questions, she spoke to me in a condescending tone and even made unnecessary comments about a cosmetic feature of my smile. She was not friendly, and her attitude made the entire visit stressful. I had believed I scheduled a cleaning, but apparently that wasn't the case. When that came up, Sherry told me I was "lucky" a hygienist had a cancellation, then made me sit down as I was leaving to explain how scheduling "works," even as I was visibly upset and crying. She told me there was no reason I should feel that way, which only made things worse. The dental hygienist who ended up doing my cleaning was kind and professional, and I appreciated her care. However, the overall environment was not welcoming. The male dentist also made repeated comments about how badly my orthodontist had done my braces when I was younger, which felt unnecessary and unkind. I won't be returning. I hope this feedback helps the office reflect on how patients are treated beyond just the clinical work.

This place is horrible. I went there and they charged me $154 balance things that my insurance…read moredidn't cover everything. So I asked him for a copy of those itemized bill and an explanation of benefits. They refused to do it eight times. Then they sent me two collections. The collection company refused to do it and sent it back to the company because they realized they also were not sent the information. So now they're trying to bill me again through dental associates but now they want $50 extra for me to pay for it to have been sent to the collection agency. It was sent to the collection agency because they're fraudulent and failed to give me the information. Don't trust these m************ with your teeth either.

I've been a patient for several years since having dental implants. Dr. Nofallah worked his magic…read moreand for the first time in years, I actually find myself smiling at the camera. Dr. Nofallah and his entire staff are caring and genuinely concerned that you understand what they are doing and why before they do it. They are not only professional, but caring and compassionate. I highly recommend this practice.

After decades of undergoing nearly every procedure my former periodontist performs, I had spent…read moreover thirty thousand dollars on nearly every procedure performed in this practice, e. g., sinus lifts; at least two periodontal gum flap surgeries; extractions; temporary replacement teeth; crown lengthening; gum graph surgeries; at least three implants, two of which failed, and this is only a partial list of procedures; and of course, periodontal deep cleanings every three months for at least ten of those years. At my last visit, I was informed that to just maintain my current status, I would need another nearly ten thousand between the periodontist and my regular dentist, in the form of restoration and crowns. This entire dental history was as a cash customer. By researching my situation online, I discovered New Teeth Now and proceeded to look at dozens of videos on their website, and attended several of their webinars. Of particular interest was the Zygomatic procedure, perfected by Dr. Harley Richards and Dr. David Kirkpatrick obviating the need for a sinus lift in order to place implants in the maxillary. Another compelling attraction, was Dr. Kawveh Nofallah's lab which shares the same building as the surgical center. I think every review I've seen or read, singles out Dr. Nofallah and his staff of technical artists for their attention to crafting authentic dentures. Long after the surgery, a patient is in the gentle and kind hands of Dr. Nofallah. I had the procedure just over two years ago, and I am delighted with the results.

Not dependable/trustworthy. Did unnecassary work They are not there for their patients I guess…read moreit's all about the money.

I have probably been going to Dr Plunkett for 20 years now. He's always had a great staff with…read moretop-notch service. He's been named the top dentist in Lakeland several times. His new place is a huge step up. Top of the line equipment. He has a partner now. He's just as good. There are a few emenities going there. Wi-Fi, blankets, drinks, and more. I've not seen any children there, so I think he's limited to adults. If you're looking for a dentist I'd say check him out.