Got me in same day when I was in pain…read more I called Lakeland Modern Dentistry with dental pain and they made it a priority to see me the same day, which I really appreciated. Criss greeted me at the front desk, handled my insurance, and the registration process was smooth and steady. Great first impression. I will update after my treatment.

I've had nothing but great dental care here. Dr. Cheng and her staff have been great. If you read…read morethe other reviews, they don't understand how insurance works.

Dr Walding is very efficient and good at what he does. But the girl we had today helping with my…read moredaughter having her permanent crowns put on, was AMAZING. Rachel was so patient and understanding when she needed to stop bc it was hurting too bad. My daughter liked her a lot bc of how gentle she was and just very nice!

Two hours to get X-rays and an exam, and they didn't even clean my teeth. They spent most of the…read moretime telling me how much work I needed done. Pushy sales people and terrible service and painful. Got another opinion and glad I did. I didn't need a root canal or a filling or expensive gum treatment!

I would not recommend going here. I had an appointment scheduled weeks out and they called the day…read morebefore to tell me they could not see me due to the fact that 15 yrs ago I missed a few appointments one due to serious illness and one due to the fact that I had a family emergency. My entire family goes there and they just lost business. Hold a grudge much?

The best experience I have ever had with a dentist! Their entire staff is amazing and I plan to use…read morethem exclusively from now on. thank you for the job you all do!

The Doctors and staff working on patients are fine. The girls doing the billing are extremely…read morecrooked or incompetent. Make sure you read all the paperwork that they give you thoroughly!!!! Bill keeps changing from week to week. 1 week it will be $86. The next week, it will be in the hundreds of dollars.. everything is an estimate apparently, so make sure you read the paperwork thoroughly. We will not be going back.And we'll be finding another dentist.

Gave 4 star only because wait time. Waited 2 and a half hours on first 2 visits. The staff was…read moregreat.

I went to Aspen Dental in Lakeland because I needed a front tooth repaired. Instead, I was told I…read moreneeded a periodontal cleaning and a filling, and I was charged $850 upfront. My credit card was billed before I even had the cleaning done. What was confusing is that I have never been told by any previous dentist that I needed a periodontal cleaning. After my insurance was processed I learned that my expected out-of-pocket cost should have been around $350. This left me questioning why I was charged so much in advance and why the costs were not explained more clearly. My experience with the front desk employee, Mel, was also disappointing. I found her to be unprofessional and unhelpful when I tried to get clarification about the charges and insurance adjustments. I went in expecting to have a front tooth fixed, but instead left feeling pressured into additional treatment and frustrated by the billing process. Patients deserve clear explanations, transparency about costs, and professional customer service. Unfortunately, that was not my experience at this office.

had a wonderful experience at this dental office! The environment is very welcoming, clean, and…read moreprofessional. Everyone there is genuinely kind and caring. They really take the time to make you feel comfortable and well taken care of. What I really appreciated is that they speak Spanish, which made everything so much easier for my mom. She felt seen, acknowledged, and truly cared for. The staff made sure she was fully informed about everything, and she left the appointment with no questions or confusion. That kind of attention and respect means so much. I highly recommend this place for anyone looking for a trustworthy and compassionate dental team. They go above and beyond! Thanks to Dr. Singh for his support and patience And his team!! * Ayham * Melanys * Maria * Amy

The doctor was kind and the staff were friendly, but the financial side of my experience was very…read moredisappointing. I was told they "work with" my Cigna insurance, which gave the impression my costs would be reasonable. However, this was not clearly explained, and my claim was processed as out-of-network, leaving me with a much higher bill than expected. I paid upfront based on that understanding. Insurance still paid the office, but I was not reimbursed in a way that reflected what I was led to believe, and no further adjustments were made. I came in needing a crown ASAP and trusted I was choosing the right place, but financially, this was the wrong decision. This kind of lack of transparency is exactly why patients avoid care and lose trust in the system--and why burnout in dentistry keeps getting worse. Expensive lesson--would not return.

The office experience is wonderful. The quality of care is second to none. This is my 3rd visit…read more Dr. Ahmed removed 3 wisdom teeth. I was anxious but had nothing to worry about. She took the time last week to explain not only this procedure, but my future implant, which I so appreciated. She was stellar! It went smoothly. She gently encouraged me & let me know everything that was taking place. And her assistant was Mindy, also a total pro. The office crew rock: Kimberly, Alexis & Cristina! They also offer a payment plan if your insurance doesn't cover these procedures. Needless to say, they are my forever dentists!

This place is really great; I've been going there for 14 years. They are always on time, always…read moresend you a reminder for your cleaning, it cannot get better than that. I have had nothing but extraordinary experiences here. The entire staff here are super friendly and always sensitive to my needs/fears(LOL). Highly recommended!

Dr. Mundy is an excellent dentist and oral surgeon. He is gentle and careful. His hygienists are…read morecertified and excellent. He is a great doc for the nervous patient. He is not on all insurance plans. Six month cleanings run about $120. 5 stars in 2009 10/2017 UPDATE. Dr. Mundy retired May 2017. Dr. Slater has taken over his practice. He is a good dentist but less personable and little time with the patient. The prices have risen more than 20% this year. A cleaning is about $200. They don't accept all dental plans. Sometimes the six month cleanings are 8 months apart. I do like that they use email to confirm appointments and check-in. It is a quality place for cleaning, just can't rank it high for costs and insurance compatability.

Absolute Disgusting corporate cookie cutter dental practice. They put profits and up selling a head…read moreof ever thing much like most of the co-op corporate owned practices. Had to leave the dentist I had for years because it was getting expensive and found out I had insurance and my trusted dentist didn't take my insurance. I decided to go with a prominent dentist Dr. Agnaini. Was going to Againi for a year before I found out they lied to me about being in network and lied to about my treatments. Thats when I decided to give this practice a try. I called them explained everything I went thru with the other dentist. This practice assured that they were nothing like my previous dentist. Prior to my visitation I told them what I was wanting and what I expected the told me that what I was asking for was reasonable and wouldn't be a problem. When I arrived I went thru all the standard procedures for a new patient . The problem started with the hygienist(Valerie Davis) I started talking to her about the problem with the other office and she started automatically defending them. I knew that everything was going to go down hill from there. I politely stop talking to her and stated I would address the issue with the dentist. The dentist Dr. Krieg came in the room with a scornful angry looking expression on her face and explained that my front teeth were ground down too much and that they were not going to do anything for me. No cleaning no fillings nothing unless a went to a recommend periodondest. The dentist told me that I had to get the periodontist to fix my teeth before I have even preventive work done. I have already in the past had my front teeth addressed by two other dentist and the had never refused cleaning or refused a filling on a stable tooth. The doctor told me she had a lengthy conversation about it with the hygienist and that was my only option. I immediately got out of the dental chair and went to leave . On the way out the door I asked for record and was ask what was wrong. A really nice and very young woman who identify herself as the office manager ask if I would tell her what was going on so I made a complaint. The poor young girl seemed sincerely concerned but at the same time she seem like she really didn't have the authority to do anything about the bully hygienist and doctor. I was not at the office because I had any mouth problems. My teeth were not sore in any way. I just wanted them cleaned and a filling possible two filling if the front tooth could be done properly. They refused to do any of that unless I went somewhere else and got thousands of dallors of cosmetic procedures done first then they claimed it was because of ethics was the reason they were doing this. This was absolutely disgusting and that is truly the real definition of unethical. I would not recommend this place to anyone you care about. I would also be very weary of all the positive reviews.I would look for the same complaints in the negative reviews because I believe the positive one are bought or placed employee's.

I don't normally leave reviews, but I feel it's important to share my experience. I visited this…read moreoffice expecting a routine cleaning and instead left feeling incredibly uncomfortable and unwelcome. Sherry, who handled my X-rays, provided poor customer service from the start. When I asked questions, she spoke to me in a condescending tone and even made unnecessary comments about a cosmetic feature of my smile. She was not friendly, and her attitude made the entire visit stressful. I had believed I scheduled a cleaning, but apparently that wasn't the case. When that came up, Sherry told me I was "lucky" a hygienist had a cancellation, then made me sit down as I was leaving to explain how scheduling "works," even as I was visibly upset and crying. She told me there was no reason I should feel that way, which only made things worse. The dental hygienist who ended up doing my cleaning was kind and professional, and I appreciated her care. However, the overall environment was not welcoming. The male dentist also made repeated comments about how badly my orthodontist had done my braces when I was younger, which felt unnecessary and unkind. I won't be returning. I hope this feedback helps the office reflect on how patients are treated beyond just the clinical work.

I have been seeing Dr Nofallah for the last 5 years and he is worth the hour drive! His office is…read moreclean and the office staff is very welcoming! The dental hygienists are knowledgeable and explain everything that they are doing to keep me informed. I highly recommend Dr Nofallah and his office for all of your dental needs!

I've been a patient for several years since having dental implants. Dr. Nofallah worked his magic…read moreand for the first time in years, I actually find myself smiling at the camera. Dr. Nofallah and his entire staff are caring and genuinely concerned that you understand what they are doing and why before they do it. They are not only professional, but caring and compassionate. I highly recommend this practice.

Not dependable/trustworthy. Did unnecassary work They are not there for their patients I guess…read moreit's all about the money.

I have probably been going to Dr Plunkett for 20 years now. He's always had a great staff with…read moretop-notch service. He's been named the top dentist in Lakeland several times. His new place is a huge step up. Top of the line equipment. He has a partner now. He's just as good. There are a few emenities going there. Wi-Fi, blankets, drinks, and more. I've not seen any children there, so I think he's limited to adults. If you're looking for a dentist I'd say check him out.