Dr Bailey is AMAZING!!! The front of desk representatives are unbelievably amazing. Anything to the…read moreback of the house real eyes to the nurses and the NP I encountered they were grotesquely disgusting with rudeness. I have no other words but to say I tried to stay with Dr. Bailey because of her professionalism but this fourth encounter of being at least 35minutes late to an appointment and not even an iota of concern (or and apology) due to the time is sad. Moreover, the NP clearly offered me two medical procedures and did not even pay attention to my age or read my chart. I have that witnessed even though the NP attempted to write my chart up as a future medical (mind you 7 years from now). Dr. Bailey thank you for taking care of ME. I truly do not believe your staff recognizes their lack of emotional intelligence portrayed.

TLDR: THEY FORCED ME TO GET A PAP SMEAR AT 19 YEARS OLD!…read moreThis place does not care about the consent of their patients. I've been getting my birth control prescribed from this place for 2 years. I am 19 years old and every time I have been to this place, I have not been treated well, and the staff does not communicate well at all. THEY FORCED ME TO GET A PAP SMEAR. I went in for my regular check up a few months ago to get a renewal on my birth control prescription. That was the only thing I scheduled my appointment for. I come in, they told me I had to get a "wellness check," in order to get my prescription. I told them that was fine, but that I did NOT want a pap smear because I hadn't been sexually active for over a year. My mom also coached me to tell them "no" if they wanted me to do a pap smear (but I was alone at the appointment). I told the nurse I didn't want to do a pap smear, and that my mom didn't want them to do that to me either. Well she tells me, "That's fine, we can cancel your appointment right now." Mind you, I'm already in my appointment, I've changed into the gown, she's like inspected my breasts and stuff already. I'll never forget how horrible and uncomfortable I felt when I knew that in order to get my birth control prescription that I came here for, I was going to have to have a metal device stuck up my vagina. According to the CDC website, Planned Parenthood website, and every single person and website i can find: YOU DON'T NEED A PAP SMEAR UNTIL YOU ARE 21! (unless there are extenuating circumstances). I have no STDS, unusual discharge or anything abnormal going on in my vagina. They knew this, and still forced me to go through an incredibly exposing and uncomfortable experience. I've never had a fear toward any doctors or nurses. I always trust them. But after this experience, I'm now leaving this review because months later I am still shocked and upset that they made me feel like I had to go through that. I always thought that if I had a female nurse, she is someone I can trust, be respected, and communicate with. Clearly not. I won't be coming back here and neither will my mom. This is not the OBGYN to feel safe and supported by other women.

Went for an ultrasound and got the results the same day. That's usually nice. Sadly, I can't trust…read morethe results. Scene: Nurse practitioner: "Your uterus and linings look great." Me: I don't have a uterus. End Scene. If you want a provider who can recognize a uterus on an ultrasound (or the lack thereof) go elsewhere. I will be. The office staff is a mixed bag. Waiting room is not super comfortable but not terrible. I asked to speak to the practice manager 7 business days ago about the uterus issue and still have not heard back. Not impressed.

A bit of a wait, we were before 3 people who showed up but we ere called afterwards it went…read moresmoothly and great.

I've been coming here since 2009 and I have not had one complaint. The women and doctors here have…read morebeen great. I usually see Dr. Tovar and occasionally I see Mary Jane and they both have been great. They take the time to answer any questions I have have and always address my concerns about my health. April is a wondering nurse it's always a pleasure talking with her. She so down to earth and compassionate. I'm always greeted upon entering and the ladies in the front office are always pleasant and engaging. The office is always clean and neatly organized. Parking is never a problem so there is space. If labs are needed you can run upstairs on the second floor to get it done. The atmosphere is always laid back and quiet. Just thankful for my continued care and the great service they provide. I would recommend them to family and friends.

The only good thing I can say about this clinic is that there prices are reasonable for self pay…read moreand the wait time to get an appointment was reasonable. The doctor kept me waiting for 55 minutes while I heard him having a casual conversation with a coworker for 20 minutes next door. When he finally arrived he repeating incorrect information back to me and I had to correct him. Later on he made an inappropriate comment that confirmed why I avoid male ob/gyns.

This office is not properly staffed to accommodate the needs of the patient. This is a highly…read moredisorganized group of doctors within the Be Woman's Health Organization. They spend minutes with you to push you onto another doctor and do not respond timely to questions. Nurses admittedly state they are short-staffed when they call you back usually with the wrong information. I strongly suggest considering other options in the Frisco area. (Maybe less Podcasts & more medical professionalism with actual patients).

I chose this practice for my first pregnancy. It was a nightmare. If you try to schedule an…read moreappointment you have to try calling the office many times just for an appointment!!! The receptionists have no idea how billing and insurance work. Make sure you are triple checking the charges. You are going to be paying for a ob/gyn even though you will never see this person. If you have a question, a symptom, or anything. There is no way of contacting the midwife or anyone. You have to go online submit a form wait for the on call nurse to get to you and hopefully they will call you and of course this call has a charge. I got so many weird things like SUA, SPD and many other complications. If you think you can do this alone and you are ok with this then this is a good option. I would never recommend this place for prenatal care so if you can stay away please find something else!

Love this obgyn office I have been with this obgyn for many years. Quality is amazing and office…read moreexperience staff and MA are friendly and never miss a beat.

I like the doctor, but I cannot recommend this office. I arrived for my scheduled appointment and…read morewas informed of a $75 balance for missed appointments--despite the office never sending reminder calls or messages. It felt misleading to have me come in just to spring these fees on me. When I attempted to leave, staff insisted I would still be charged for the current visit. Poor communication and an unfair policy.

Dr.Thomas and her team members are above and beyond what they do. Dr. Thomas has exceptional talent…read moreand fantastic qualities in caring for her patients. I still remember when I was here for the first time; I had so many questions, but her level of patience and thorough explanations made me feel safe and secure that I always come back to this office. The Flower Mound Women's care is not only my best medical clinic for OB/GYN, but also I want my important friends to come over to take care of themself. Thank you for Dr. Thomas, and all of her team members!

I have been a patient here since they first opened the office, so I've been here 5-6 times already…read more The techs who do the mammograms have always been super thorough, kind, and helpful. One year they thought they saw something, and I had to come back in. The care and compassion helped ease my nervousness, even though "It could be nothing," you just never know. The entire team is great .. going back for my annual next month.

The office/front desk ladies are so cranky and rude. I would not go here for OB, just using it for…read morebasic pap. If I actually had any true need or concern I would 100% look elsewhere.

I highly recommend the gynaecologist Dr. Yanshu (Amelia) Cheng. She is empathetic and cares deeply…read morefor her patients. The best part is, she is always available to answer any questions on the portal. The front desk staff on the other hand, are completely rude and unprofessional. If you call them to pass on a message to the doctor or the doctor's assistant, they'll talk to you like you are asking for a free service. That is a big opportunity to be improved at this facility. Located in front of Cinemark, there are quite a few street parking spots available.

I've been with Dr. Bankston for nearly 10 years and I'll never go see anyone else. She's…read moreinformative and patient and makes sure you understand everything properly. Her office staff is friendly and professional and Nurse Alma is always a delight and remembers me even though I typically see her only once a year. I trust my care to this team!

I love Dr. Bankston, I've been going here for years. I even continued to come despite the P.A…read moretelling me to look something (I was diagnosed with) up online when I asked what it was (during the phone call of the results). Her office staff is so rude. It seems like there's always new people when I come in for my annual, but they're all rude. Every time. Over the phone or in person. They treat people like dirt & have no patience with them. I just moved, so, sad to say, it may be that time to find somewhere else to go. Update: I've added a picture of the bathroom I was asked to use for the urine sample.