I worked with Shane, and he was very helpful with suggestions. He and his crew did a fabulous job…read moreon my flooring and carpet. He followed up with the work and corrected any issues that I was not even aware. He also does foundation work if you need it done. I highly recommend working with Shane at Ole Gin Carpet. He also worked around my scheduling for painting the interior of my house.

The Old Gin Carpets crew just walked out my front door. The 4 men were experts in their field and…read morewere able to carpet one of my bedrooms in a short time. I think the value was very good for the quality job they skillfully performed. I also give them "kudos" for putting up with my barking Carin Terrier! I owe the ladies I dealt with in the store for helping to find a nearly perfect match in color to my older carpet. Thank you to Chase for measuring and other help. Doing business with the people at Old Gin Carpets was a very pleasurable experience!

This place has just the right amount of a variety of flooring without making you overwhelmed. The…read moreyoung guy at the desk was very nice and attentive to us when we came in. Garry went out of his way to make sure my parents found everything they were looking for. He even gave them a sample of wood to take home to see if it matched the staircase. He also gave then a quote that was much cheaper than the other flooring store we had went to. He was honest and very upfront. If you go by, ask Garry about the closeout tiles he has on clearance. There is a large variety for small jobs like bathrooms, closets or entry ways.

We were pleasantly surprised when we walked in the door! Not only did everyone greet us but several…read morewere busy with other customers yet they made sure we were taken care of. We told Jenny what we wanted and she read my mind and presented several options. We will not only recommend them to our friends we will shop with them again very soon.

THINK TWICE BEFORE YOU USE THIS COMPANY!!!!!!!!!!!!!!!!!!!!!!!!!!!!…read more I decided to recarpet 3 bedrooms, a small study and a hallway. Received an invitation for Kemp's one day sale. Looked at the Karastan, not cheap but my last carpet purchase. Picked pattern, gave deposit and came back and paid a few days later. Dan the flooring man was my installer and he was fabulous. I was told the carpet has a lifetime warranty...sounds great. I had all the warranty info so I could keep my lifetime warranty. A few weeks later the carpet started to look like a sweater that had been picked. I called Beth who sold me the carpet. We are talking 6 GRAND in carpeting. Someone took pictures and then someone came a month later. They told me the Dyson vacuum that Kemp's said was recommended was too aggressive. He offered to fix it and worked the fibers back in. We are talking wall to wall carpet and you can't vacuum it with a commonly used vacuum. I started using my passive head central vacuum and they pulled up again. The gentleman had told me to call the dealer to have the process repeated and when I called Kemp's they blew me off. Since there was 968 sq. ft. of padding, the carpeted area was less than that. 6 GRAND people! I will probably sue at the first of the year, but I plan to show pictures of my picked sweater carpeting to everyone who comes in for next year's sale. I can't trim the picks and I have a very crappy result for a lot of money.

A week after our floor was installed we noticed areas that were not properly done. When we…read morecontacted Kemp's, they sent out their "inspected" who said there were no issues. Kemp then filed a claim with the flooring manufacturer, who denied the claim. A month after being informed the claim had been denied, and consistently emailing, I was told the copy of the report could not be shared, but they would fix "an area" the report cited. Note: The manufacturer said otherwise. Do not use Kemp for any installation work. They swear by their installer but the installer didn't correctly install the floor which will void your manufacturer warranty.

I'm so glad that I went to Christys. I had an idea of what I thought I wanted and when sitting down…read morewith her, she actually suggested something that would work much better for our new home! They are so friendly and they were reliable and fast. I didn't know that they did cupboards too. When we remodel our kitchen, we will be coming to see her for our countertops and cupboards. I would recommend this business to anyone who needs carpet, tile, cupboards, countertops, rugs...they are great!

From the owner: Christy's Flooring & Suppliesread more

Damaged furniture, scratched & marked up walls, & left oil stains on driveway. Project manager came…read moreto inspect & denied damages. Found out why because his son was the installer. Do not use James Carpets.

Very poor customer interactions. Very high prices 15-30% higher than elsewhere. Gouging prices…read morecompared to others and they have a very limited selection. This would be the last place I would ever choose to go for anything related to flooring or tile. I went back and read reviews dating back almost 10 years. Folks are pretty much saying the same thing - nothing has changed here. Bewildering that they are still in existence.

I loved our experience with Rock Bottom Carpets in Madison, AL. The staff was super helpful and…read morefriendly! They were patient with me while I picked out the color carpet I wanted. They installed the carpet within a couple days, even though it was during a Holiday. They came out and finished all in one day (we had our living room and master bedroom done). Now it was expensive, but the customer service and the care and consideration they offer was worth the money in my opinion. They cared about me and made sure I was happy. AND the carpet is absolutely beautiful, and I've gotten so many compliments on it already. I was really happy with my experience, and I will recommend them to my friends and family. Savannah :) 7143 Highway 72 Ste E, Madison, AL 35758

This company lives up to their name. rock bottom installation. rock bottom customer service. If you…read morelike to pay a company to do a job then fix it yourself, these are the folks for you. After contacting the company with pictures, they told me the defect would be fixed but after a month of being strung along, I fixed it myself. STAY AWAY FROM THIS BUSINESS!

I was looking to purchase a safe to put valuables in. I noticed that Haley Flooring & Interiors…read moresells safes among other things. I stopped by the store and found a safe that I liked. They had at least 20 safes from all sizes and prices. From the time I walked in the store until I departed, I was there no more than 15-20 minutes. I was immediately greeted and taken to see the safes. The salesperson said they sell 26 safes a month. They have a good selection and I see why they sell so many. They will deliver your safe quickly as in within a day or two. The 2 gentlemen who delivered my safe were very professional and courteous. They did a great job of moving it into my house. The floors were not harmed! If you are in the market for a safe, please check them out. They have something for every budget.

Our homebuilder hired this company to install laminate flooring in our new Lennar home, and…read moreunfortunately, the experience has been disappointing. The installation was poorly done and had visible issues. When we submitted our warranty claim, they refused to address quality or workmanship issues or offer any resolution. Save yourself the cost and stress, and choose a business that stands behind its work.

We stopped by Carpet One on a whim on our way to a big box store, and we're so glad we did! We…read moresincerely appreciated the expertise, professionalism, and thoughtfulness of carpet guru Joel, manager Joyce, and installers Jamie and David. Joel helped us pick out the perfect carpet and promptly took care of the measurements for us. Joyce provided us with the warranty info and scheduled the install. Jamie, David, and their coworker (we feel badly we didn't catch his name) worked hard to make sure our needs were met; they even stuck around to answer some unrelated questions about our new community. The store honestly seemed more like a caring family than a business. We highly recommend them!

This was our first experience with Carpet One, but it will not be our last! Terri went above and…read morebeyond in not only beating competitors price, but showing the utmost concern for us as clients. The installers of our hardwood were professional and efficient, getting the whole house tear-out and install done in just 2 days! We highly recommend them for all your flooring needs! Go see Terri and she will make your day...heck, make your year! The floors are perfect and we are happy campers!!

Daniel did an Amazing job cleaning my couch and 2 chairs!! He is Very Friendly, Respectful and…read moreTruly cares about his customers and work!!! Great prices and will treat with great Respect!!! I HIGHLY Recommend his for anything you need!!!

Outstanding, impeccable, and professional. A level of thoroughness and professionalism that I did…read morenot expect.