1. Wicked Clean Carpets and Upholstery

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Madison, AL

Wicked Clean Carpets and Upholstery

5.0 (2 reviews)
Closed • 9:00 am - 5:00 pm

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Services - Wicked Clean Carpets and Upholstery

Carpet cleaning

Rug cleaning

Upholstery cleaning

Wicked Clean Carpets and Upholstery Photos

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Recommended Reviews - Wicked Clean Carpets and Upholstery

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5 months ago

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6 months ago

Outstanding, impeccable, and professional. A level of thoroughness and professionalism that I did not expect.

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Safe-Dry Carpet Cleaning - Madison - Wet solution I have to mop up myself and spots

Safe-Dry Carpet Cleaning - Madison

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My husband did not want me reviewing this company because he really liked the guys and felt like…read morethey did their best on getting the stains out. That's why they are getting 2 stars not 1. Issues I had with them: First off was pricing. After searching for a carpet cleaning company I saw that safe dry not only had specific cleaning techniques and supplies for pets but also offered a 3 rooms for $88 deal. When they got here they quoted something over $600! For 2 rooms!! (Master and an office) the kid called his boss and they brought it down to a little over $400!! Still seems like too much. We tell other people how much we pay and they look shocked. Even half that seems like a TON but we never had our carpets cleaned and didn't know. Plus we have pets and this is supposed to be safe for them. And if it works than that's great. Money well spent. Well it didn't so it wasn't. Issue 2 was them getting the stains out. They didn't. We are selling our house and the day after carpet cleaning we were supposed to have photos taken for the house's online selling info. The night after the carpets had been done nothing looked different. The room with cat pee in it smelled worse than it did when they got there (my husband rescued a cat someone abandoned at a bar and when she first got to our home the stess of living with 2 giant crazy dogs seemed to make her have occasional accidents. She used her litter box a lot but still there were accidents so that room was our main worry) the next morning I called and told them everything looked the same. We cancelled the pictures and they sent their guys back out a couple days later. Issue 3. They don't wear those little shoe cover booties so they tracked shoe prints all through our home. Twice! The first day I was up at 6am in my hands and knees scrubbing foot prints off our wooden floors because at that point we weren't sure we were cancelling the 9am photographer or not. The second time they came I had to go back through and do it again. Issue 4. They came back and again not much changed. They were able to get the red dirt stains out of the master a little better the second time around but in the office the stains were still visible and the smell was still stong. My husband thought we would just have to tear the carpet out. I told him to wait and we could just try and clean it ourselves. Currently the carpets look and smell great. What did we use? A $5 bottle of pet carpet cleaner I found at Wal-Mart and a vinegar/water/laundry detergent mix I made myself. I'm not sure if we could get some of our money back. We never called to ask. My husband just wanted to be done with the whole thing and not think of how he spent $425 to clean carpets and we ended up doing it ourselves for $5 I almost forgot the final problem. They use a round buffer machine instead of normal carpet cleaning vacuum so they "can't reach corners or get close to the walls very well." Why use that if you can't clean the entire room efficiently?!

I will preface this by saying that my technician was really nice. Most of the carpets were…read moresignificantly cleaner but none of the stains were removed. I went back after the stains after with my cheap Bissell cleaned and made more progress on them than him. I'm giving this a one star review because his vacuum yanked the cable out of my camera in my daughters bed and even worse laid the cut cable (hot wire!!!) into her bed!! I contacted the company to have them make this right and they just wanted to come clean the carpets again.

Wicked Clean Carpets and Upholstery - carpet_cleaning - Updated October 2026

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