I bought a 2009 Acura TSX I've had the car for 2 yrs it had 214,000 mi. It has 242,ooo mi. It still…read moreruns great I have had a few minor problems and they still help even though they don't have to Sam is an amazing person him and his family truly care about their customers I'm going to purchase my next car from them.

interested in purchasing a vehicle but i call and get no response at all, once i get a response and…read morecan make the deal happen i will change my review but right now im upset

I had an excellent experience at Kareem Auto Sales in Sacramento! Angelo and Sunny were both…read moreincredibly helpful, friendly, and professional throughout the entire process. They took the time to help me, answered my questions, and made everything so much easier and less stressful. I really appreciate their patience, honesty, and outstanding customer service. It's not every day you meet people who genuinely care about helping their customers. Angelo and Sunny definitely went above and beyond, and I'm very grateful for all their help. If you're looking to buy a car in Sacramento, I highly recommend visiting Kareem Auto Sales and asking for Angelo and Sunny. You won't regret it! Thank you both for all your help and for making this such a great experience!

Thank you Sunny for an amazing 1st car buying experience for my son. You were so great to talk to…read more He loves his car!!

We went in to find a car for our 19-year-old son. The shopping process is really easy, no pushy…read moresales people. We were able to look at all of the cars inside and out. They had incredible deals. Mike went above and beyond to make sure that we got the deal that we needed. There was no haggling or extras that he tried to add on, which I really appreciated. I definitely recommend stopping here. Mike was incredibly honest and so friendly, I would buy my next 20 cars here!

I had a very concerning experience with this dealership. Less than 5 hrs after purchasing a…read morevehicle, it broke down on the freeway, creating a serious safety risk and requiring a tow. dealership verbally agreed to take responsibility if we planned to keep the car. The Dealership said they found nothing wrong with the car and only checked and provided a test for the battery and alternator. Shortly after receiving the car back, 1 month a 2 days later the car breaks down again with other major issues not shifting in gear or accelerating, making it completely unsafe and undriveable. Whats most frustrating is the repeated minimization of very serious issues that occurred immediately same day of purchase and 1 month later. Thank god we purchased the extra warranty on this vehicle as the dealership no longer wants any responsibility, was told its out of their hands and a warranty problem. A vehicle that fails this quickly is not roadworthy, and buyers should be extremely cautious. Strongly recommend independent inspections and everything in writing from this dealership.

Big shoutout to Kevin Ross and Rod Collins for helping me out once again with another F-150 lease!…read more This is my second time working with Kevin and my fourth vehicle from Future Ford Sacramento. If you're looking for someone who's transparent, honest, responsive, and truly goes above and beyond, Kevin is your guy! His professionalism and commitment to his customers are second to none. Go see Kevin. I promise you won't be disappointed!

UPDATE: To start, the one-star reviews speak for themselves. The document was finally sent, but…read moreonly after I lost my patience and showed up in person. I will never do business with any Future dealerships again, and I will make sure my friends and family go elsewhere as well. The finance director at this location provided one of the worst customer service experience of my life, and I worked front line support for a major retailer during their golden era for 10 years so I know it when I see it. Recap: we bought a new 2026 Ford Maverick XLT Hybrid here and Jordan in sales was great. We also bought a spray in bed liner through the dealer, which was financed into the loan. The truck was totaled in a collision on April 26 and I was injured. Because of that dealer add on, settling our GAP claim required one document that only their finance department could provide. One. I started requesting it in early May. Almost every time we called for help, we were told we should just send the due bill to the GAP insurer ourselves. The problem is that we turned in the due bill to get the liner installed in the first place, and it was never returned to us. More importantly, the GAP insurer requires this document to come directly from the dealership. That is listed as one of the steps on the insurer's own website. So we were repeatedly told to handle something we had no way to handle, and that the dealership was supposed to do. Since my original review, Trent told me he would get to the bottom of it. He never called back which was not surprising. The sales calls kept coming. On September 23 another salesperson called and I finally unloaded on him about the whole situation. The result was that we had to come in person to get it handled. When we arrived, the internet sales manager took the time to hear us out. He acknowledged that customers should be treated the same whether they are buying a car or asking for help, and that this had been handled poorly on their end. That was the first real acknowledgment we got from anyone here in nearly five months. Then we met Brandi, the Finance Director. When we walked up she was not helping anyone, just staring blankly at her computer screen. When I said the situation had been total BS, clearly about the situation and not about her, she accused me of swearing at her and got defensive. She never asked what we needed or how she could help. She just wanted to argue. Her explanation was that she could not access our sales record. I find it very hard to believe that the Director of Finance at a dealership cannot pull up a customer's sales record. Brandi was by far the worst person we dealt with, and she holds one of the highest positions there. For someone at that level to be that combative with an upset customer, who has waited months for a single piece of paperwork her own department never sent, says a lot about how things work at this dealership. It is a disgrace to the company. Chase stepped in and actually cared about getting it resolved. Thanks to him, we left with the document, nearly five months after the accident. Credit where it is due: Jordan, the internet sales manager (the real hero here), and Chase all treated us like people. But it should not take driving in and getting angry on the phone to get one document out of a finance department, while the sales team calls multiple times a day. They could not even make that happen on their own. All of this over paperwork for a bed liner they sold us. I'd give zero stars if that were an option.

I came in today looking to trade my old car for a new one and Moe was able to help me get it right…read moreaway! Very attentive and helpful, they were very patient and took care of me and what I wanted! if your looking to trade or simply need a nice affordable vehicle they will get you right! I didn't have much to put down and they still took care of me! check them out, you won't regret it!

Dexter! You are the man! Great service! Great team! Easy…read moredeal! Til my next vehicle purchase brother!

Quality came to the rescue again! I will always remember how good Quality treated me and how they…read morehave went above and beyond for me. My Nefu was shopping for a car and couldn't get approved ANYWHERE. As soon as he told me I immediately said you have to go to Quality Auto Sales they seriously work magic over there. Well, we went in and had he had no hope (except for some places that said they'd in-house him with a huge down payment) as he had been denied everywhere. Quality came to the rescue! They also offered buy here pay here, but they got him financed with a bank and even wiped down the car I got from them when we were waiting. The team there is the best from their cars, selection, service, warranties (which saved me a ton of money a year after I got my car). My credit is excellent now thanks to them and my Nefu is now on his way to rebuilding them. Seriously these guys are a different breed. A totally different experience than other dealers. Thanks again guys I will be back to by my future car and would definitely recommend everyone I know to Quality Auto Sales! P.S. Ask for Steve & Mike these guys are a true dream team and are 5 stars plus from A-Z. They treat you like a human and work with you. Go see them and you'll see what I mean

I purchased a vehicle from these guys. It took over three weeks for me to get this vehicle…read more Register running back-and-forth to the dmv. Because of bogus, paperwork. They had the nerves that tell me to give them a good rating in 5 stars. So I would not believe these stars that they getting on these ratings. I was promised a key to be made. I never received that key. They gave me the run around. They would not answer calls or texts. Please do not trust these guys. Once I finally got to call register, I had to pay an extra $230 for tags. Then, they also had the nerves to get an attitude.Because i'm upset going through all this bs that they put me through..

Sam and Jason are great. I found a truck searching on google. It brought it up on CARFAX. After…read moreseeing the report I called them the next morning to see if it was available. They were fantastic to work with they took better care of us than any of the major dealers we have dealt with. A couple cosmetic issues but they took care of them. We will be purchasing another vehicle or two very soon. We will definitely be going back. Very honest great guys to deal with. They are a ten star in my book.

Don't shop here if you're looking for a usable vehicle. Went to look at a truck because it was a…read moregood price and all 4 tires were dry rotted and at the wear bars and the truck had really bad cam phaser noise. Salesman told me he hadn't noticed it he couldn't have missed the cam phaser noise and said if I wanted the truck he could have it fixed but would have to be $1000 over listed price if he fixed them.

Good dealership, pulls some strings to get me approved, and everything after went smoothread more

Don't buy a car from here on out and don't get warranty they're not gonna help you with anything…read more(united car care) they're teamed up to leave you with nothing at all if your car breaks down

I don't recommend anyone to deal with any sort of business that is blatantly disrespectful of its…read morecustomers verbally, negligent to the responsibilities of any reputable business ethics, and most of all but not restricted to the actions and characters of a thief. I had an experience this morning that I actually had on Facebook Live, where this man actually had the nerve and gall to call me a liar, making implications that I would actually put less than premium gas in the vehicle I purchased from him. Even though that was swaying from the discussion of the convertible top that will not resend on the car, because of a hydraulic problem that he apparently had been aware of, spoken to about on the night that I purchased the car 3 weeks ago, (the same night) as well as the headlight which displayed being non functional during the ride home and again, told the owner about as soon as I arrived home in a text, phone message and email. I returned to get repairs to the car and he spoke as if I was lucky and he was doing me a favor to be even talking to me. After hours of waiting, the headlight was never fixed, and i was actually accused of shorting out the electrical wiring by doing something to the bulb, and the top issue was "resolved" by him explaining the steps in filling the reservoir with fluid and it would be fine. Ar this point presumably he must had meant to fill the reservoir up at every occasion I chose to retract or resend the top, because it malfunctioned on the very first time I attempted to put it up and my trunk is stuck in an unlocked position for the hard top. Today after my wife and I drove to a set appointment, he tried to charge me labor and time for the top and said he would fix the light as a favor. Also to sign another form or contract before he would start the work. This point of time I was passed furious, because he told me he had already done 3 hours of work on the car the first time I brought it in. Yeah, well, you also counted 7 thousand of my dollars and sold a lesser than quality product. He told me I was threatening him and that didn't matter because people do it all the time and he's not afraid. I'm sure he meant that in a way to project his courage, but a he said when i heard that was, cheating people is a regular occurrence with him and he doesn't mind doing it. FUCK THIS PLACE! Just like that, and thwy will be hearing from my attorney. DON'T DO IT! SAVE YOURSELF