We had a leak in our roof and these guys came out for an estimate. Out of the three roofers who…read morecame, they were the only ones to recommend also checking in with a plumber about the pipe coming out of the roof. We followed their recommendation, worked with a plumber, and then had DLV make some other small fixes they'd recommended. When they came out for the repairs, they went above and beyond by painting the white pipe the plumber put in to make it blend with the roof more. They didn't charge extra for that, they just took the initiative. Also had a great experience with the scheduling staff. Katherine was even able to coordinate with us to have the team come sooner when there was a cancellation.

Terrible stay away from DLV, I can't imagine a worse experience, initial quote which I agreed upon…read moreturned out to be non-color matched hip and roof shingle, then they charge me to get the correct stuff, all along the correct hip shingles are well documented on the Presidential TL bundle wrapper. The first crew turns out to be subcontracted (even though DLV's salesman emphatically stated they don't subcontract), it was this crew who refused to install the hip shingles because the color clashed so badly. After waiting six weeks for the correct hip shingles to arrive through the hail and storms of April they then send a second subcontracted crew. Of course the second crew neglects to trim back the material at the ridge vents creating complete blockage, I bring this to DLV's attention and they argue with me, I say I'm bringing in an engineer, and they say let's have a certainteed inspector look at it for my 5-star warranty, of course the inspector sides with me. Stay away, far, far, away. This Asheville, NC DLV organization, sucks, plain and simple. I would have been better off with a storm chaser, stay far, far away. James, are you listening?

This company is GREAT! Called several roofing co. for estimates Some never returned the call, 2…read moreactually called a week later wondering if I had made an appt. Tops roofing and two others came to give estimates, Only Chris at Tops roofing followed up after the quote, He is very professional in every way. I wasnt sure if the ins. would pay for a 20yr old roof and chris encouraged me to file. He met with the ins. inspector after the claim was filed, and his very very competative quote won the job. The Crew was wonderful, showed up on time, and immediately went to work and cleaned up after the install, they did a fantastic job. DO NOT HESITATE calling Tops Roofing (Chris Race) He will show up....on time, RETURN your calls and spend as much time as you need for explainations and will FOLLOW UP with you every step of the way a rare practice now a days. Everything was be crystal clear and performed as agreed. Ins Co. DID PAY Thanks Chris.

From the owner: Roofing contractor serving Western North Carolinaread more

Kenneth did a great job for me! He diagnosed a roof leak, repaired some loose panels on the roof…read moreand cleaned all gutters on my home. He is knowledgeable, dependable and fair with his pricing!

I was afraid we'd need major repairs or, worse, a whole new roof. Kenneth quickly found that our…read moreleak problem was minor and that he could fix it in short order. We have a very steep-pitched roof, but he roped up and looked like he used good safety precautions in his work. He also cleaned our gutters. I was so pleased that he did not try to get us to buy more than we needed. We will be pleased to use his services again in future.

When the owner of the company comes to your house, provides the bid, explains the details, shakes…read moreyour hand, and says he personally stands by his work, that is a great start. There was no BS, high-pressure, slickly-produced quote, but Tyler gave us a straight-forward and honest conversation about what we wanted and what he could do. He and his crew started and finished on time, communication was great, and he took into account unique aspects of my property to protect my home and its surrounds. On price and quality, the national name-brand products Stilwell represents and installed were equivalent to other national manufacturer's top-tier roofing systems, but Tyler gave us a quote that beat the competition by 15% - 30%. Tyler and Stilwell Roofing were fantastic. Highly recommend.

Stillwell Roofing did a great job for us. Tyler gave us a…read moregood bid and explained in detail everything they would do for us. It sounded good. I was a bit skeptical. He gave us a start date, and amazingly, showed up on time! They did every single thing he said they would and a little more. It took almost exactly the amount of time he said it would. The yard was totally cleaned before they left. The roof looks incredible! And for years. Tyler is refreshingly, a man of his word. Highly recommend!

My home's roof was completely replaced by Chad not quite two years before I bought it. Not long…read moreafter I moved in, there was a leak dripping through the ceiling from one of the fixtures on the roof. When I called about it (because it was still under warranty) they told me that they had lost the final check from the original replacement and that I would have to pay full price for the leak repair. The former owner even tried to help me with the warranty and contacted this company to set things straight, but Chad never responded to them. Completely unreliable, non responsive, poor workmanship.

Independent Construction helped me initiate my insurance Claim, replace my roof and retrofit my…read morehome for hurricane force winds. Chad helped me through the entire construction process while Lynda took care of all the paper work and insurance information. They made the entire process clear and easy. I would refer them to absolutely everyone. Thank you Independent Construction for making my home that much more safe and beautiful!

I want to share a recent experience I had with Best roofing company in Asheville NC I was…read moresubcontracted to perform several jobs for them, and despite completing the work as agreed, I have not received payment for my services. I've made numerous attempts to contact Shane Delahoz to resolve this issue amicably, but unfortunately, my efforts have been ignored. As a professional in the industry, I believe it's important for others to be aware of my experience before entering into any agreements with this company. If anyone else has had similar experiences or knows how to assist in resolving this matter, please feel free to reach out. Thank you for your attention and support. This post is factual, avoids inflammatory language, and seeks to inform others while also asking for support and advice. These are the addresses that we completed roof installation and best roofing company did not paid us We have talk to other Hispanic roofers like us and find out that Shane Delahoz uses Latino Crews and then do not pay them because he knows that Latina Crews normally don't like to bother with lawyers and he can get away with it. 3184 North clear creek road 3454 Cullowhee Mountain Rd Cullowhee, NC 28723 10 Rex Allen Ln Candler, NC 28715 United States

From the owner: Best Roofing Company has become one of Asheville's most respected roofing contractors by upholding…read morea customer service philosophy that makes our customers want to do business with us again. We service and install all types of residential and commercial roofing products. We are roof replacement and restoration specialists, identifying problems and correcting them prior to major roof system failure and interior damages. We help our clients improve the value of their property by providing superior materials and workmanship on all projects.

Paid southern quality in full. After first rain roof leaks. No one will return call, text or email…read more I live in horse shoe, nc.

From the owner: Southern Quality Company specializes in shingle, metal, low slope roofing contracting in the unique…read morelandscape of the North Carolina mountains for both residential and commercial clients.

Awful company to contract with.. Poor prices for the "quality" of the work. Unorganized and not at…read moreall reliable with completing job in agreed upon time frame and with demonstrated knowledge of requested services -- judging from level of incompetence. Management was flippant when issues were addressed-- in a polite way. Will never use them again and would never recommend.

I called to get my elderly mother a gutter cleaning. She always gets taken advantage of by bad…read morepeople. Called Southern from a review I saw, scheduled a cleaning and repair if needed. I live no where close, so the company just billed me directly. They let my mom know they were on the roof, took care of cleaning and adjusting the gutter guards all at a very reasonable cost. The technician called me when he arrived and left and gave l me a run down on the condition of the gutters and roof. Super nice guy who could have taken advantage of the situation since I'm 1000 miles away. Overall a very positive experience, reasonably priced , would call again for this and their other home services. Ask for Taylor, I think she runs the office if not the company. Thanks Taylor.!

We are so pleased with the great work that Jesse & Cody from John McClung Roofing did for us. We…read morehad leaks in different areas of our roof and a leaking skylight. They fixed it professionally and efficiently. Not only was the work done so well, but they are great guys. Also, every interaction we had with the ladies in the office was so nice & very helpful. We recommend this company highly and will definitely use them for any other roofing needs we have. Pete & Sherry Rauschenplat

John McClung roofing is by far the best, most reputable and fairly priced company in Buncombe…read moreCounty. After vetting several roofing companies I decided on McClung Roofing as they presented as fairly priced, accommodating, happy to answer all of my questions and had superb communication. The point person for the consult, Jesse, was was wonderful to work with and elicited a lot of confidence in the company. Once the job began the crew proceeded efficiently and it was clear that the company was well run. We did experience a snafu mid install, an over site of one of the employees, which was discovered over the weekend..... The owner John McClung, personally cut his trip short to come to my home immediately to address the issue. He was very willing to take responsibility and took measures to rectify the situation both within the company and fixed the problem with no costs to me. John, personally came to my home several times to insure my satisfaction and went above and beyond to support my progress in several ways. The true test of of a company's success is not always having the most employees, lowest price or fastest results, but in having the most integrity, professionalism, and customer's confidence, especially in the face of unexpected difficulties. My initial instincts about the company held true and I'm very happy with the final results, the capabilities of his employees, and the the integrity that John McClung demonstrates as a business owner.

Called company asking for repair of fascia/gutters damage. New roof was just put on in 2018, it is…read more7 years old now. Appointment made representative came out. During visit went from fascia/soffit, gutter repair to adding a small section of roof repair. After consultation with his "Operation Head" we went to FULL roof replacement, gutters, soffit/fascia and a $18,000 dollar price tag. I inquired if we could just do the immediate repairs of fascia/soffit and gutters. Again after speaking to the "Operation Head" we were told no. We either had to do it all or nothing from this company. So advertisement of them doing REPAIR is false they will say the cant guarantee their work unless they do everything. So if you call them be prepared to be bamboozled and expect a crazy high price.

I was told by a contractor who cleaned out my gutter that my leaf guard might need fixing. I…read morecontacted Baker Home exteriors and they promptly scheduled an appointment. Henry Bradford arrived on time and examined the leaf guard and concluded it was in good condition and didn't need fixing. I appreciated the candid assessment, which revealed that I did not need to spend any money (the examination was free).