We contracted Signworks in October for overhead exterior signage and paid over $7,000 in deposit…read morefee's (50% of the total project cost) as required. Four months later, the permit process has still not been properly submitted and the project has not moved forward. During this time, the company was sold to new ownership and we were not notified of the transition. Their office location closed and their main phone number was disconnected, which initially led us to believe the company had shut down after collecting our deposit. After considerable effort, I was able to track down a number for one of their project managers (Doug), who was helpful and put me in touch with the new owner. The new owner was apologetic for the delay and assured us the permits would be submitted last week. Since then, I have followed up three separate times and have not received confirmation that the permits have been submitted or any clear update on next steps. For any business, exterior signage is critical for visibility. A four-month delay after a $7,000 deposit, combined with nonexistent communication, has been extremely frustrating. I genuinely hope to update this review with a positive follow-up stating that the project was completed and commitments were honored. I would gladly revise this review if the situation is resolved promptly. At this time, however, we are still waiting for meaningful progress.

Rockstars! Hector did a beautiful job on our windows. They were professional, easy to work with,…read moreand flexible with my schedule. Pricing was very reasonable, and the quality of the work exceeded expectations.

This is a long overdo review but they made this right after messing up my business sign and it took…read morea long time to deal with but the manager (I think new) took care of it free of charge. I really respect that and appreciate them doing so because they could have told me to kick rocks. Anyone who can admit they messed when they did is someone I'm willing to go back to because they have my trust. Many businesses these days have poor customer service and support. These guys have it. The manager was very courteous and took care of me.

Jacky did a great job. I told him my situation and we were able to get everything done within an…read morehour. He was professional and Jacky knew what he was doing. My appointment was on Monday but I had a cancelation today with a student. I was around the corner i decided to see if Jacky can get my signs mounted on the car... He was able to fit me in. The job took half an hour. The cool part was I meet the owner( Mike ). We talked about businesses. Good and cool guy , Mike. We both agreed that it is about quality not quantity there's days. I plan to work with Jacky for my next cars.

Absolutely blown away by the incredible service at this SpeedPro location…read more I came to them with a last-minute project that had an incredibly tight deadline; and not only did they deliver--it was above and beyond what I expected. From the moment I called, I was surprised that the owner herself picked up the phone. Natalie is a SAVIOR. She was so responsive, professional, and clearly committed to making it happen, going out of her way ensuring the success of this project. Natalie worked with me to fine-tune every detail, offered great suggestions to enhance the final production, and somehow managed to turn everything around faster than I thought was even possible. The quality was top-notch, and the whole process felt smooth and stress-free--even under monumental pressure. If you're looking for a print shop that truly cares and delivers with excellence, even under tight timelines, this is the one. Can't recommend them enough!

Oh my goodness The…read moreSF PENINSULA speedpro, location are magicians. The designer, Natalie is amazing shes so organized and punctual and was able to meet my tight deadline so smoothly. She even suggested a few modifications that uplifted the event dramatically. Loved dealing with her and strongly recommend her for all your event needs

Had some mugs printed here on short notice. Percy was very accommodating and the rates are good…read more Really grateful we have this kind of small business here still in the bay!

This is the only person I will go to get my t shirts and clothing done he's definitely the best in…read morethe area I guarantee you this !!!!!! Anything you want pictures coffe cups this guys does it all just ask him what you want all he will have it done in a few days !!!!!!! The best in the area !!!

Staff is very friendly and professional at the same time! I am a returning customer and definitely…read morewill be coming back. Thank you for the great service!

This place is the best! I've ordered signs from them before and those were great. This time I…read moreordered tshirts and they were perfect. Renzo is really responsive and helpful. They are very easy to work with and the quality is fantastic. I can't imagine ordering a tshirt design like this over the internet. I would have messed it up but Renzo helped me get the size and image right. The tshirts were done sooner than expected. Would definitely recommend New Wave GraphiX for any printing needs.

As a retired VP Marketing and co-founder of a manufacturing tech company inside the bio- Pharma…read morespace, I have intersected many times over the years with various printing companies - bringing various size jobs. My usual printer couldn't help me with a last-minute minute medium scale job. I needed documents printed to support a retreat I'd designed for that weekend. Yes, there were last-minute changes ... My usual printer was moving its presses that very day. Ouch, where to go? Who could I trust to do this well - at the drop of a hat ? I made a few phone inquiries to local printers and ran my typical front-end questions to see if they were smart, responsive, and 'got' how to work with a skilled first time customer - with a last-minute problem. ARC hit it out of the ballpark. Linda Rico, staffing the front office, had answers to every one of my questions. Plus, she had space to squeeze that job over the next three hours. Also, she laid out an intelligent process for the docs to arrive, be checked, confirmed to me that all is well - and immediately go to press. Literally three minutes after sending my PDFs, I had a reply from the project manager saying everything was a go. Then, I received an email ONE HOUR ahead of time saying the job was already done and I could come pick it up. ARC has greatly impressed me. They will be getting more of my work in future. You should consider choosing ARC - for your next printing job.

Do not use this company for barricade service!!!! A $7000 quote ended up with double amount of…read morecharge! They even charged you tapes and screws used during installation!

Knowing what I know now, I would have gone to speed pro in san carlos…read more Higgy did my signed for my new business and decals. I spent nearly 4k My external sign fell off and nearly hit a mother and daughter walking by bc it was held on with tape. That could have sliced them in half nice new business liability. Oh and the first one wasn't done right and he had to redo it and then the color was off. Then took me 2.5 months get ahold of him to complete my interior decals. The most important one was my photo wall, which he did with a gloss finish. Now I have to have it redone with another company. Never gave me an invoice which I've been trying to track him down for another month. Other company's think its a liability to put a matt costing over with wall wrap which i paid 800$ for. Don't wast your time with decal doctors, its not work the time or money. Go to fast signs or speed pro, just my advice.

Hired the Decal Doctor to print out a Vinyl Warriors Logo for a custom closet I've always dreamed…read moreof doing. They were super professional and the final result looks awesome! I had created a vector file and sent it over, they printed out a few different sizes for me to choose from, and then scheduled a time to install. 10/10 - I would recommend them for any job

Great place to do all your signs needs. They have wrapped my fleet of vehicles and did my store…read morefront signs. You name you'll get it. Reasonable priced friendly service and great atmosphere. Thank you Sam's Signs!

We had done one project with them in 2024. We found them to be a bit disorganized, but okay to deal…read morewith. This year I contacted them for a few projects. We scheduled a site visit. The gentleman who came seemed great, but he didn't send me a quote. One week later, I hadn't heard anything from them. After calling to ask if I could get my quote, the Owner (I believe) told me that they may "take a pass," on our projects. When I asked why, she said they "do this all of the time." She sent a follow-up email blaming it on their schedule and workload, but I had not even given them a delivery schedule. It was a super disappopinting experience. My advice - if you plan on getting a quote from them for a commercial project, get quotes from competitors as well. Be aware that this company evidently chooses to "take a pass" on projects often.

Alex is so kind and responsive where others would not even get back to me…read more He expedited my signage and installed it within a few days and is prompt, professional, he steered me in the direction regarding materials that would have lasting longevity as well. I so appreciate his expertise.

Alex was fantastic. Quick to get a quote back and super helpful with the installation instructions…read morewhen the sign came in. Price was great especially for what you get. -Dan

He was able to help us in a pinch when we needed it and offered quality service! We cannot…read morerecommend this place more.

Great quality prints. Professional. Fast. Best customer service. Personalized with outstanding…read moreattention to detail.