she was mad and rude to me and my son for no reason, she was rush and asked questions with rude attitude and not respect, I will never go see her again read more

I have been taking my daughters for last 18+ years, she has always seen them even given us last minute appointments if needed the staff has been courteous, we loved her receptionist Tina who was there for 10 years, she knew us all by names, greeted us! Dr. Diagnosis is excellent! read more

Dr. Urbano didn't hear my wife or my daughter, she had constant pain on her bone legs for several years, every time they went to see you said is ok and just prescribe something for the pain, just when I change of doctor for her, in Kaiser, they found she had Rheumatoid Arthritis, my daughter suffered a lot for several years, I didn't want to make a complaint, but is my daughter, if you Dr. at that time were able to hear us, my daughter should never had that horrible experience, thanks to God she is ok now, this is my experience and I said to my daughter pardon me because I didn't change of doctor on time. read more

Dr. Urbano is wonderful! I like that I can easily get a same day appointment and that she works well with my children. She listens and helps me with any concerns I have about my children's health. read more

I've been taking my daughter to Dr. Urbano for a little over a year. Her office is great and they have a separate waiting room for sick patients, so they do not spread germs to the other patients. Each room is decorated a different theme which my daughter enjoys each visit. It's easy to get appointments here and they work with my busy schedule. Dr. Urbano has great communication skills when asking about my daughters growth and development. She asks me each time what new skills my daughter is doing and listens to any concerns. The nurses and assistants are always polite and great with my daughter. I've had no issues here. read more

Trust what the bad reviews says this is a terrible place to take your children. They are inconsiderate of their patients and the office staff/ nurses are not competent. They had my toddlers Unnecessarily get blood work down twice back to back because they do not know how to fill out a simple form properly. Dr. Urbano does not check on her patients well being does not do follow up calls nothing. She caused my son to be misdiagnosed in the past and finds any and every reason to Bill the insurance improperly. For example, annual exams are no co pay but if she orders any kind of medication now you owe a co pay and it's funny how she always finds something to order. I didn't realize what she was doing until a few times it was done to me. I take writing reviews very seriously and tried to give this staff the chance I have worked with them but this is the last straw. read more

We have been going to Dr. Urbano's office since 2006- since my 14 year old was only 3 Yrs old. The office is so homey as the staff is always so welcoming and sweet. She has a lot of knowledge on allergies, and although we have been going to her for general issues, we haven't had to go to our allergy specialist in years. When the kids were younger and got sick more often, we used to go to her more. Now that my boys are older, we always see her for sports injuries, colds, and such. Doctor Urbano treats you like family- she has two grown boys and has a lot of experience and I have referred so many mothers that I know that are super picky in the doctors they deal with. Some of these Moms are daughters of doctors, and some are nurses themselves at other facilities. They have all had such great things to say about her and her services. If you are looking for a pediatrician that you will be able to connect with and trust with your kids' health, her office is the one to call. read more

Love love love Dr Urbano and all of her staff. They know me and all my kids by name. They genuinely care about every single patient. And for the record, the deductible you pa has to do with your insurance, not your doctor. read more

Dr. Urbano isn't very nice at all. She was my "on-call" pediatrician for my son when he was born. She was not helpful when I would try to ask her questions about the healing process of my son's circumcision. Her people skills need a lot of improvement. I'm very glad she was just on-call. read more

Horrible place. I chose Dr. Urbano as my kids primary doctor a few months ago and it's been nothing but bad experiences. The lady at the front desk (Tina I think) is so rude every time I go there or call. It takes 3 hours to be seen for 30 seconds. Dr Urbano talks over me constantly and wont even let me answer the questions she asks. Today was the last straw, I waited in the waiting room for over an hour ( I had an appointment scheduled) with my 6 year old son who has this nasty flu that's going around and when I asked what was taking so long, they told me to calm down or they would ask me to leave! I was calm until they told me that! People are dying from this flu and #1 you have my kid infecting the waiting room and #2 you tell me to leave? This place is a joke! I'll make sure no one I know ever goes here. read more

Dr. Urbano is a cool doctor but she really needs to get rid of TINA (Her assistant. She's the BIGGEST one over there). I'm not trying to be MEAN but OMG TINA IS THE WORST NURSE I HAVE EVER MET. The other thing I don't like is that DR. Urbano charges ridiculous prices for measly paperwork. I spent $30 for 2 1/2 pages of medical record for my daughter. My daughter doesn't have free health insurance. I need these records for her school every single year. I have to pay the deductible every time I see Dr. Urbano and I still haveto pay for the paperwork too??????? That's just a BIG RIP OFF. I've had it so I switched doctor where I never have to pay (FREE/GRATIS) for any of my daughter's paperwork ever again. Find other pediatrician if you can. She's not worth the money especially when you pay your children's health insurances and yet, you still have to pay for any paperwork. read more

Dr. Urbano and her staff are AWESOME!! Since day one she has been great with my 11 month old son. Anytime I need anything or have any questions comments or concerns I can always pick up the phone and they are all more than willing to help me. I love the fact that they have a "Well room" for patients that are not sick but are simply there for a follow up/check up. read more

Dr Urbano is awesome. The staff is great. We are always in and out and the doctor always gets back to me when I have concerns about my little guys health. read more

Dr. Urbano is always kind and attentive. It is very easy to get quick appointments for acute issues. I highly recommend her.

Absolutely awful. TERRIBLE office staff. Dr. Urbano seems competent as a primary doctor, but I would not trust her if my child had any issues. She asks questions and does not listen to your answers, leading to a lot of repeating and annoyance. I was told by hospital nurses that my baby had milia on her face that would go away. Dr. Urbano told me that it was in fact milia, and would be gone by 3 months tops, without even looking at her face. Now I know its baby acne. I just cannot recommend her unless you cannot get an appointment elsewhere. read more

Dr. Urbano was my son's primary doctor for over 3 years. Most of the staff was nice except for one, Tina. She was always rude whenever I had to see the doctor. But I noticed that she was always nice to the "white" parents where she would smile, ask them questions, and being super friendly. She'd never done that to me, not even once. I stopped seeing the doctor because she charged too much to do my son's health record since he has many allergies. I told my son's preschool that I can't afford to pay the doctor every time they shoved me new doctor's forms. Then they informed that I should change doctor where the doctors would fill the forms for free. So I did and thank goodness that I changed doctor where I can save money and most of all, I don't have to see Tina anymore read more

So far my children's care from Dr. Urbano and staff has been good. I have never had an issue with getting an appointment. I have never had to wait longer than 10-15 minutes. And all my concerns and questions are answered and explained. Therefore I am pleased. read more