-They left 3 out of 5 lug nuts loose on my car -they try to…read moretell you have something that is bad that really isn't, then try to charge you an u godly amount for labor. - ridiculously expensive for poor mechanics. Take your money elsewhere!

They left the lug nuts loose on my tire a block away thr tire wonbledthe lug nuts went in street…read more very dangerous I will not trust them again I took a rental car there and they said nail went through the sidewalk and just replaced the tire . Now I think they made it up to out a new tire on because the rental co would not ask question

I was on a road trip with my son and my car began to shutter when I pressed the gas. Claudia was…read moreable to get us in and back running in no time! They were professional and very kind! The car is working great now, thanks for the great work!

From the owner: All Auto Repair. We perform high quality, guaranteed service you can trust at a Fair Price. We have…read moreNation Wide Warranty parts and labor!

I went there to replace my exhaust pipe. While welding it on they caused a short of my electrical…read moresystem. They couldn't start it afterwards while it was still on the lift. I had to have it towed to another shop to fix their mistake.

My husband and I were in town from Michigan to see the caves in Cave City. Unfortunately on the…read moreride down the muffler started sounding really loud, so we went to Independence on the recommendation of another auto shop in Cave City. So glad we went to this place! Service was extremely friendly, and our vehicle was ready within 20 minutes at a cost of just $51! We are back on the road and thankfully will have a quiet trip back to Michigan. Thanks Independence!

I took my car in for oil change look at guides and top them off --the sheet indicated "declined"…read moreand she questioned they responded they can't break seals on foreign cards (I have 2015 Honda Fit) I file a complaint with customer service. When they called the shop, the staff hung up on them then refused to answer when customer service identified that they were following up on a complaint. Customer service issued a $25 voucher but it was only good for auto center--I refused to deal with their incompetent center, so I declined. I will never use this service again!

I have had great customer service here. But last time, I was unconvincing the guy. Sure made me…read morefeel like it anyway. Wouldn't accept my AAA cause I didn't tell him before hand. Okey doke then

A rude f*** head. Was very rude and unresponsive. Then proceeds to hang up the mid conversation.read more

The location at 935 Lovers lane Bowling Green KY likes to bait and switch. I took my vehicle in…read moreMarch 2015 for squealing. They told me there was nothing wrong with the brakes. 2 weeks later I heard grinding. They then told me I had to have new brakes AND rotors. I was out of town and had little recourse but to tell them to go ahead. May 2017 my brakes start grinding all of a sudden. I took it back to them since they did the initial work. Was told I needed new brakes AND rotors. $300. I reminded them that all of that was done 2 years ago. They said they could warranty the brakes but not the rotors. I questioned if the brakes had not failed if the rotors would not be ok. Also how did both brake pads fail at the same time to ruin both rotors. They then said the rotors COULD be salvaged but their lathe was broken. Hours later they called me back to inform they replaced my brakes under warranty and my rotors as a courtesy because the lathe was broke. I owed $70 for labor. I NEVER authorized the repair but I agreed that was fair after the fact. My wife went to pick up the vehicle. The ticket says I owe labor only. The guy at the register questions why only labor and involves the manager. She added the rotors back to the bill which made it go from $70 to $190. The manager Heather then informs me over the phone that vehicle would not be released until the $190 was paid or she could put all my damaged parts back on and charge me the $70 in labor. I told her that Jimmy told me that I would only be charged labor and said she didn't care and those were my only options. $190 to have my fixed vehicle or $70 for my broken vehicle even though I never authorized the work. Spoke to the president of the company Dennis Bull at the Glasgow store but he supported the outcome.

This is the first review I have ever written not the kind of person that complains or ever speaks…read morepoorly of anyone but the management it's sparky lobe of Glasgow Kentucky is the worst I've ever seen I went in to buy two used tires and we agreed on a price when I went to pay he charged me an extra $30 it's not about the money it's about doing what you say and not doing work that was not authorized by me and then charging me for it I will never again go to sparky lube of Glasgow even if they're giving away free tires

I would not recommend. No clue what they are doing. Charges you way to much for their lack of…read moreexperience. I don't like paying for others stupidity. They need to stick to oil changes because they clearly can't even properly balance a wheels and tire. Took a set of wheels and tires in to be mounted and balanced on the recommendation of a friend. They mounted them and then tried to balance them. They kept trying to balance on the back side of the wheel only. I told them that with this big tires that they should balance on both sides. They told me they do not do that. After several failed attempts to balance and 13 oz on one side. I told them again to balance on both sides. So they finally set the machine to balance on both sides but could not get it to balance that way either. That is because after changing the machine they should have removed all the weights from the wheel and started over. They didn't so naturally it wouldn't zero out. They finally told me the tires I had were too old and could not be balanced. That was the most ridiculous thing I ever heard. So I told them to just charge me for mounting them and I would go. They charged 72.00 for this!! That is robbery for what they did. I was charged for their stupidity and they wouldn't even give me a receipt. Left there and went straight to Big O and they balanced them with no trouble at all.