As tourists from New York City, we received good service, good bikes, and good prices. We rented over the weekend. Bikes and locks were very sturdy--- we had no problem. Bikes were well maintained and worked well, except they were heavier and clunkier than our own bikes at home. Once in operation, however, the ride was smooth and the three speed gear worked well on Amsterdam's flat streets. We even took a ride out of Amsterdam into the country, all without a problem. Your deposit is cheerfully refunded upon return. Nice, friendly, accommodating guys running the shop with patience, expertise, and smiles ! read more