Great, hassle-free bike service and rental.
I've used them to repair my bikes on multiple occasions -- the mechanics are pleasant, fair, and incredibly helpful. On two occasions, when my bike was only a little off, the mechanics just fixed the problem *on the spot*, without charging me or making me wait. One of these times, the mechanic even gave me the small screw that was needed -- and would not let me pay for it.
We also use them for rentals whenever we have guests in town -- both for normal tourist bikes and specialty bikes for longer trips. The process is very convenient and easy, and the bikes are clean and in great shape.
If the rental staff seems brisk or rude, I would chalk it up to cultural differences. They are just very Dutch :) read more