I didn't have an appointment, but I wanted to open a promotional CD. Wesley Villatoro immediately…read moreacknowledged me when I walked in. I explained I didn't have an appointment and he offered to help me right away. The process was quick and easy. I asked that PODs be added to the new account and he did it exactly as I asked. He was cordial and courteous and made me glad I chose Point Breeze Credit Union for my CD.

On my last visit to the Westminster office I had one of your cashiers, Abby who was very polite,…read morecourteous, and helpful. Very knowledgeable. She is an asset to the company. you are very lucky to have somebody working for you.

If you need to get your money out fast, this is the place to go. It's a quiet bank. The service is…read morefriendly and fast.

I had to make an appointment to come to the Timonium branch of SECU because the Towson branch had…read moreno available appointments? Anyway, I made my 9:30am appointment online and drive to Timonium. They quizzed me at the door for possible Corona-19 symptoms. I needed a check for earnest money and got helped right away-- the whole process took about 5 minutes. Thanks, Alex, for the excellent service!

Opened a new account online and had some questions.There was no line I was greeted immediately.We…read moretried to trouble shoot not receiving my digital card.Everyone was very friendly and knowledgeable I'm happy about my I chose Chase !

The staff were very welcoming and professional, greeting me warmly at the door and offering me a…read morecoffee (with sugar and cream!). The building is obviously new and comfortable for waiting. Personally glad that there is able branch near Baltimore. Jessica Palou (Private Client Banker) is a consummate professional who helped me open an account as painlessly as possible (and saved me money for an error I made earlier to boot).

I really have no issues with this credit union. Customer service is awesome. I've never had an…read moreissue that couldn't be handled. I also encourage to speak to the financial advisor. They also have notary service for current members. Even though I live a little far, I had no complaints with this bank.

I've been with PBCU for years. I did like it better when it was ran more like a small credit union…read more I definitely miss the ladies I used to work with on my auto loans. Marissa and Susan were awesome. It is still a great place to do business.

Most of my interactions have been through the car loan department…read more Applied well in advance of buying a car. Was approved easily and started searching online. I asked if we had everything we needed for our loan. Was told multiple times everything would be fine. You can probably guess where this is going. In the dealership finance office find out the letter they gave us isn't sufficient and we wouldn't be able to use them for the purchase. Beyond annoyed because I asked several times to avoid this exact situation. What good is going through the trouble of applying for a loan if you can't use it when needed?

I visited the Pikesville branch for the 1st time today and was very disappointed. Shanika Spencer…read morewas rude and nasty to say the very least. She yelled at me and when I told her not to, she called me out of my name. I told her to just close my account, she loudly announced " you only have 91 cents in there anyway" which was no body else business . Customer service is non-existent . The other teller , Shay Allen was no better . Deplorable , unprofessional, and just plain old nasty.

I'm honestly in disbelief that someone thought that closing the Bel Air, Harford County, location…read morewhere there was plenty of parking, a bigger location regarding the actual building and more available tellers , (at least four) and move the Bel Air location , to Golden Ring. Not too mention it's an inconvenience, what used to be 12-minute ride to the Bel Air location is now a 30 minute drive and another 15-20minute wait! The Golden ring location is too small, there are only always TWO TELLERS WORKING, and there is always a LINE!!!! The parking lot is always congested . The staff is ALWAYS NICE & PROFESSIONAL ! If there was another location that was closer! I'd definitely go!!

Pleasant staff members . Nice new clean location .i thought it would have been crowded. But to my…read moresurprise it was not

I can't believe I'm writing a five-star review for Bank of America, the "friendly evil" bank. But…read morevisiting this branch was not like going to a giant mega-bank branch - it was more like a neighborhood community bank. My only reason for holding a BofA account is this: I do most of my banking through an internet-only bank. I'm definitely not a "platinum" customer at BofA by any means. But having an account at a bank with a physical presence is helpful when you need to do something that requires actually going to the bank, which, in this case, was getting a cashier's check to close on my mortgage since my Internet bank does not offer cashier's checks. I was greeted in a friendly manner, and my transaction was handled and I was treated as if I was a valued customer. Despite having an account which was opened out of state, causing a few minor complications, the staff at this bank handled those complications politely and professionally and were incredibly hospitable, even though it was clear from the information on my account that I wasn't a frequent customer. If I ever need in-person service again, this is the branch I'm going to, even if I have to go out of my way to get there.

Great service. Very accommodating. I like it because the community owns this bank. No rip-offs on…read morefees.

From the owner: SECU ("see-Q") is Maryland's largest credit union. Over 230,000 customers (called members) rely on…read moreus for their everyday financial needs - including checking accounts, credit cards, mortgages and auto loans, as well as financial education. Most Marylanders are eligible to join.

Jess, Autumn and Karen are amazing at their jobs. I've been in need of a lot of help getting…read moreguardianship over my mother's accounts and they have been superb. My mother's accounts are delinquent due to mismanagement by her former POA and they have been patient and kind and are very knowledgeable.

Great tellers! If you are in the Drive-Thru or the lobby, always friendly and helpful!read more