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    Witt Juckette Const

    5.0 (1 review)

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    11 months ago

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    Hubbell Homes - Aventura. Live More. 55+ condo living.

    Hubbell Homes

    (15 reviews)

    I bought a brand new build, single family home in late August 2022. The flooring all through the…read morekitchen and main living space is already going to need to be completely replaced, due to the interlocking feature of the LVP failing. This issue has also caused pieces to splinter/peel upward because the flooring is not laying flush, as it should. The house has been very well maintained since I bought it and no water damage/excessive wear and tear has occurred to cause such an issue as this. According to a flooring expert that assessed the situation, he stated the flooring had to either have been defective or installed improperly. He said it was likely the latter. Disappointed in the quality, given it's only been 2.5 years since it was initially installed/built. Unfortunately, I will likely not be recommending, nor choosing to go with Hubbell Homes in the future because of this. UPDATE #1: Addressing Hubbell Homes Response- To date, I have received zero correspondence back from the Warranty team, as you stated you had provided with "next steps" or the contact information for a floor installer to come and take a look at the floors. I would like to think you are not blatantly being dishonest in saying you provided me with said information, when in fact you did not. So in any case, please provide me with the contact information of the floor installer you're referring to. I look forward to hearing from you. UPDATE #2: I was hoping that I would not have to leave another review, but unfortunately, this seems to be the only way I am able to get any sort of movement/correspondence from Hubbell's warranty team. So here we go. After working with a contact Hubbell gave me (Jason Young at ProSource Flooring), per his direction, I had a comprehensive flooring inspection take place to help determine whether it was a defective/warped batch of LVP flooring that was to blame, or if it had to do with the surface (concrete). This revealed it was very clearly issues with the concrete..mind you, it's a single level, slab home. Despite it not being the flooring manufacturer's problem, we were able to get brand new, upgraded LVP to replace the failing existing flooring (mind you this is a house that was a brand new build completed in August 2022 and ALL LVP flooring, as well as floor boards/trim had to be completely removed by us prior to new flooring being installed). We had this new flooring professionally installed August 11th-August 14th. NOT EVEN A WEEK AND A HALF LATER, the new flooring has already started failing throughout the primary living space (kitchen and living room) **see video of this attached to this review, taken August 23rd**. Immediately upon seeing this, I had the professional flooring installer return to the home to assess what was happening. He stated it was most definitely caused from structural issues with the concrete. Upon this happening, we have tried contacting Ana Lathrop, manager of the warranty team at Hubbell Homes, multiple times and haven't heard a single word back. As a reminder, this also was the case the first time around where Ana was again, completely unresponsive. It is an established fact that SEVERAL Hubbell Homes in Danamere Farms all built around the same time as mine have had this exact issue also happen (confirmed by the flooring inspector, as well as flooring installer in separate, individual conversations). Beyond this, subcontractors of Hubbell Homes have acknowledged that corners are deliberately cut during the install of flooring (per direction of Hubbell, in order to cut cost) by not putting down any sort of moisture barrier on concrete, prior to LVP being put down, which is considered best practice. There's not a doubt in my mind that if Hubbell is looking to cut costs on something as simple as that, it's also being done in other places. I am beyond disappointed in how all of this has played out, especially as it relates to how Hubbell Homes is handling (not handling) the situation. Hopefully this review will result in me getting any sort of correspondence back, as it did last time. UPDATE #3: It is now nearly November 2025 and I have received zero correspondence back, despite sending numerous emails and leaving numerous voicemails. Steve Thacker apparently contacted flooring supplier/distributor (ProSource) to get more information about the situation, however no one has ever contacted me back. Buyers beware..they will ghost you once their product begins falling apart, due to corners being cut to decrease building costs. Shame on you, Hubbell. This is not what integrity looks like.

    Posting a bad review or threatening legal action is the only way to get a response from this…read morecompany. It has been a month since I posted my first review and now two months since we closed on our new high-end home built by Hubbell in Des Moines. Hubbell immediately contacted me asking to take down the initial review, and I did to give them an opportunity to correct the issues. A month later, the list of problems has grown and Hubbell has proven themselves unwilling to fix the problems or even respond to a phone call/email. Walls and windows are crooked. Floor panels are detached. Carpet is peeling back. Tile needs replaced. They even forgot to build a mailbox for our unit. There is a never-ending pattern of broken promises, broken communication, and things breaking in the home. Hubbell's low-standards and unwillingness to fix their mistakes have severely damaged our investment in this home. The entire process has been our worst nightmare come to life. Once again, we completely regret doing business with Hubbell. We hope they will finally do what's right and fix the problems. This time, our review will not be taken down until the many outstanding issues are fixed. Fool me once, shame on you; fool me twice, shame on me.

    HomeWorx Remodeling & Handyman

    HomeWorx Remodeling & Handyman

    (8 reviews)

    Homeworx did my kitchen remodel and "completed" it December 2022 with the understanding that one…read morecabinet door needed to be replaced. The agreement was done via email that the door was ordered, would be installed and I didn't have to pay last $500 until done. A year later and after many many times on trying to contact them (via emails and phone calls) no response ever has been done. I even stopped at their office location and door sign stated no longer there. All of the team members that did the remodel are no longer with the company. Andrew, the owner, clearly doesn't care about customer service and satisfaction.

    DO NOT USE THIS BUSINESS. Problem - Kitchen subfloor was…read morereplaced when sink and dishwasher was moved. There is now a dip in the kitchen floor where there wasn't any supports placed under the subfloor that now has a dip and creaks whenever you walk on it. I also have a sink that the color is coming off the drains, after no response from Homeworx I contacted the manufactured and Blanco replaced the drains but they need to be installed. I have a contractors' warranty stating money back if not 100% satisfied. The contract/proposal was signed in Dec of 2021. for an estimate of $52,545.90. The work was to have started in July/August of 2022. Due to contractor problems it didn't start until Sept 2022. Completed the end of Jan 2023. We were told 12 weeks to completion. Andres (owner) did offer a $2000 discount because of timeliness but it still shows as remaining balance. During the walk thru we listed all items that needed to be fixed. During the last 18 months most were slowly fixed with the exception of the kitchen floor and the sink drains. The owner Andrew Mossman has said it will get fixed, In January of this year he told me he was going out of business and to please be patient as he would get it all fixed before he closed down. I have all the records of emails, texts that I received. He finally text me after I asked for my money back to say he was waiting on the flooring contractor to let him know when he could fix my floor. the flooring contractor came and said he would get back to Andrew. I haven't heard anything further to any of my emails or texts. I gave him until the end of April for contact but no response. I have all documentation in email/text./contractors app but haven't attached because of size.

    Witt Juckette Const - contractors - Updated May 2026

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