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    Witkowska Renata

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    11 years ago

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    Crystal Run Healthcare - This is the parking lot again there's no one here but yet it was a three hour wait

    Crystal Run Healthcare

    (36 reviews)

    i went for a procedure with a referral from World Trade Center Health that would cover any and all…read moreof the bills. it was sent beforehand. i went for pre procedure consult and they billed MY OWN INSURACE without telling me. it left a balance and i started getting emails saying i needed to pay or it would go to collection. i had the referral re-sent to them 2 more times. on the day of the procedure they asked for my insurance. i explained again. they searched my file in the computer and they found the referral. i assumed all was well. it was not. 2 months later i am still looking at bills threatening collection. when i called they said i had not supplied the billing address so it was my fault. it was on all 3 copies of the referral. they finally cleared part of the bill and then i got a lab bill. when i called again- they said i had not provided the address. strange because they used it to clear the first part of the bill. i actually had to look it up and give it to the woman because she said i had to supply it- not them. my doctors and nurses were wonderful. i could not ask for better. the rest of the organization is a disaster. i would rather stick pins in my eyes than go back.

    Billing Department trying to charge me for appointments I have pre authorisations for and I've been…read moretrying to see the doctor since December. Call to figure out why they want to charge me $278 for a visit that should be covered and they keep hanging up on me! My calls don't even go through anymore. They pick up the phone and hang up. My doctors are the BEST but if this place can't get their shit together I'm leaving to find a doctors office that can do billing and insurance claims correctly.

    Witkowska Renata - allergist - Updated May 2026

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