I have found my new "go to" urgent care. Walking in, I was impressed how clean and bright it was…read more Best of all, I had only a five minute wait. I was seen by a real doctor, not a physician's assistant. I want to digress and tell you that the Chester Urgent care in the Shoprite Plaza is awful. A few years ago, the PA prescribed me Clindamycin which resulted in a two year battle with cdiff. This doctor told me I had a viral infection and told me antibiotics wouldn't work. He suggested some natural things to take to ease the symptoms while the virus ran it's course.

I have been sick for some time and other places take forever, this place was amazing. I didn't have…read moreto wait and was taken exactly at my appointment time:) my doctor was Nichole Meuse and she was helpful and knew exactly how to treat me. I would so recommend !!

I have never seen a doctor who gives as much time per patient as this doctor does. She is the…read moreepitome of what a physician should be. As a medical student of the osteopathic philosophy I truly value a physician who approaches their patients as more than just lab blood work, but one who investigates a patient on a multi-systematic mind/body/spirit approach. This doctor is not into pushing chemicals out for no good reason and will sit and even make a step-by step diet and nutrition consul for you ( something that you would have to see a nutritionist for) . She cares so much for her patients she even has a system that allows patients to obtain consul, advice, and prescription renewals without seeing . When I asked her why should would do this to the effect that it is unfair for her in terms of payment , she expressed her feelings about how payment was a non-issue when it comes to efficient patient care. This doctor works tirelessly, day and night, in trying to promote health throughout Orange County and practices everything she preaches. She also is brilliant, and a graduate of Columbia Medical School. This doctor will give you advice about health in not just one dimension in regards to prescriptions because her intelligence and intellectual ability are multifaceted. She will soon be moving to Goshen.

The most amazing doctor. Very knowledgeable and caring. His main concern is the patient and…read morenothing short. He will call you and explain all results.

The doctor is extremely kind, professional, and attentive. However, the front desk receptionist who…read morespeaks English has attitude/rude. It's disappointing because the medical care itself is excellent, but the customer service at the reception really needs improvement.

This doctor has the call attendant ever. I wanted to book an appointment for medical check up and…read moreshe was very rude from the beginning of the call. As if she is obliging me by answering the calls. I asked her if she can wait for a second till I look up for something and she said no, she cannot wait and she hung up. After that I called multiple times and left the voice message but nobody answered. Not the kind of clinic I would want to visit for anything!!

I've consistently had very disappointing experiences at this office. In my personal experience, the…read morereceptionist is extremely unwelcoming--every phone call feels like an inconvenience to them. The tone is often irritated or short, which makes even simple scheduling questions feel uncomfortable. Please work on the front office staff and the people who answer the phone. There are PLENTY of people who would be happy to work at their capacity. I've also found that the bedside manner of the two doctors I've seen--Dr. Goldstein and Dr. Rosmarin--is severely lacking. Again, speaking only from my own interactions, they come across as unsympathetic and dismissive. Many times, it has even felt like I was being spoken to in a scolding or condescending way rather than being treated as a patient needing care. The remaining doctors are excellent. I dread to take my child knowing that one of the two are serving sick appointments. Yes, I could go else where but the remaining group is what has kept us there. I'm willing to wait to see any of them for a visit.

My wife and I were referred to Monroe pediatrics and specifically Dr. Jamee Goldstein. We finally…read morehad the opportunity to sit and speak with her for an introductory get-to-know-you type of meeting. And we were very impressed. Dr. Jamee was incredibly professional and personable. She asked a lot of questions . got to know both my wife and I before we moved onto bigger topics. She asked about our family our goals, our concerns - offered valuable insight and great advice. Bottom line she gave off very good vibes. If everyone at Monroe pediatrics is like Dr. Jamie then we recommend them highly!!

Went here on Monday July 14th 2025 for a follow up appointment with Dr. Lau. The reason why i made…read morean appointment quickly is because I needed clearance for my new hearing aids, and that audiologist suggested that I follow up with my doctor due to something. On the 7th, after my appointment, I had messaged my doctor asking for clearance for hearing aids and to investigate something called Type B. Applaud Dr. Lau for communicating effectively via the patient portal, and taking care of it right away. I went to this appointment with my mom, just so she gains a better understanding. Dr. Lau did a good job communicating with me about my past hearing test, and was able to put together the situation. He also used a microsope to look inside my ears for any fluid, and didn't find any. He also gave me all the information and prior hearing tests to back up the information. highly recommend Dr. Lau!

I had a very disappointing experience at the Monroe location due to the level of customer service I…read morereceived. The front desk staff needs to get retrained. Communication was poor, my concerns were not addressed in a timely manner, and I felt dismissed rather than supported. I understand healthcare environments can be busy, but patients deserve professionalism, respect, and clear communication. I hope this feedback helps improve the experience for future patients.

Dr. Jacob was very thorough and friendly. She takes our insurance. Took my kids here already…read moresince I didn't want to bring them to their pediatrician anymore. Their ages are 17 and 18. My daughter needed to fill out forms for her employmentI, was able to get an appointment right away that day. Luckily there was a cancellation. Don't know this is like this overtime you book for an appointment. The front desk staff are friendly too.

The office is very friendly and Dr. Jacob is very personable and thorough. I love her small…read morepractice!