I have found my new "go to" urgent care. Walking in, I was impressed how clean and bright it was…read more Best of all, I had only a five minute wait. I was seen by a real doctor, not a physician's assistant. I want to digress and tell you that the Chester Urgent care in the Shoprite Plaza is awful. A few years ago, the PA prescribed me Clindamycin which resulted in a two year battle with cdiff. This doctor told me I had a viral infection and told me antibiotics wouldn't work. He suggested some natural things to take to ease the symptoms while the virus ran it's course.

I have been sick for some time and other places take forever, this place was amazing. I didn't have…read moreto wait and was taken exactly at my appointment time:) my doctor was Nichole Meuse and she was helpful and knew exactly how to treat me. I would so recommend !!

I have never seen a doctor who gives as much time per patient as this doctor does. She is the…read moreepitome of what a physician should be. As a medical student of the osteopathic philosophy I truly value a physician who approaches their patients as more than just lab blood work, but one who investigates a patient on a multi-systematic mind/body/spirit approach. This doctor is not into pushing chemicals out for no good reason and will sit and even make a step-by step diet and nutrition consul for you ( something that you would have to see a nutritionist for) . She cares so much for her patients she even has a system that allows patients to obtain consul, advice, and prescription renewals without seeing . When I asked her why should would do this to the effect that it is unfair for her in terms of payment , she expressed her feelings about how payment was a non-issue when it comes to efficient patient care. This doctor works tirelessly, day and night, in trying to promote health throughout Orange County and practices everything she preaches. She also is brilliant, and a graduate of Columbia Medical School. This doctor will give you advice about health in not just one dimension in regards to prescriptions because her intelligence and intellectual ability are multifaceted. She will soon be moving to Goshen.

The most amazing doctor. Very knowledgeable and caring. His main concern is the patient and…read morenothing short. He will call you and explain all results.

The doctor is extremely kind, professional, and attentive. However, the front desk receptionist who…read morespeaks English has attitude/rude. It's disappointing because the medical care itself is excellent, but the customer service at the reception really needs improvement.

This doctor has the call attendant ever. I wanted to book an appointment for medical check up and…read moreshe was very rude from the beginning of the call. As if she is obliging me by answering the calls. I asked her if she can wait for a second till I look up for something and she said no, she cannot wait and she hung up. After that I called multiple times and left the voice message but nobody answered. Not the kind of clinic I would want to visit for anything!!

My wife and I were referred to Monroe pediatrics and specifically Dr. Jamee Goldstein. We finally…read morehad the opportunity to sit and speak with her for an introductory get-to-know-you type of meeting. And we were very impressed. Dr. Jamee was incredibly professional and personable. She asked a lot of questions . got to know both my wife and I before we moved onto bigger topics. She asked about our family our goals, our concerns - offered valuable insight and great advice. Bottom line she gave off very good vibes. If everyone at Monroe pediatrics is like Dr. Jamie then we recommend them highly!!

I've consistently had very disappointing experiences at this office. In my personal experience, the…read morereceptionist is extremely unwelcoming--every phone call feels like an inconvenience to them. The tone is often irritated or short, which makes even simple scheduling questions feel uncomfortable. Please work on the front office staff and the people who answer the phone. There are PLENTY of people who would be happy to work at their capacity. I've also found that the bedside manner of the two doctors I've seen--Dr. Goldstein and Dr. Rosmarin--is severely lacking. Again, speaking only from my own interactions, they come across as unsympathetic and dismissive. Many times, it has even felt like I was being spoken to in a scolding or condescending way rather than being treated as a patient needing care. The remaining doctors are excellent. I dread to take my child knowing that one of the two are serving sick appointments. Yes, I could go else where but the remaining group is what has kept us there. I'm willing to wait to see any of them for a visit.

"Haters going to hate!"…read more Wow, there is certainly a lot of hate for this place and it makes reading reviews almost traumatic in itself. I almost required a medic to treat my anxiety just reading the reviews prior to visiting this clinic. I have nothing bad to say about this place because the doctors, nurses & staff were nice. I visited during the worst times, a pandemic, and they managed visits as best they could and I think the check-in system works pretty darn good. For my multiple visits I checked in from my vehicle in the parking lot using the automated system and waited at worst 15-20 mins but if that's long it's only because I arrived 15 mins early for each appointment and was inside within 10 mins of my actual appointment time. Masks are required and hand sanitizer is available within the facility if needed. There's never really more than a dozen patients in the building, that I saw personally or crossed paths with. Specialists I was treated by (two of them) were both great! Nurses were great and even the staff when I inquired if I should just be seated and wait were nice in directing me. I wish more people that are satisfied with this place would share their experiences because it would have greatly reduced my stress levels prior to my visit from reading all the bad reviews. If I require major treatment in the near future, I hope my experience continues to be positive. Maybe your milage for satisfaction varies based on the specialist you need but the hand surgeon and neurologist I had seen were awesome.

I had a very disappointing experience at the Monroe location due to the level of customer service I…read morereceived. The front desk staff needs to get retrained. Communication was poor, my concerns were not addressed in a timely manner, and I felt dismissed rather than supported. I understand healthcare environments can be busy, but patients deserve professionalism, respect, and clear communication. I hope this feedback helps improve the experience for future patients.

Dr. Jacob was very thorough and friendly. She takes our insurance. Took my kids here already…read moresince I didn't want to bring them to their pediatrician anymore. Their ages are 17 and 18. My daughter needed to fill out forms for her employmentI, was able to get an appointment right away that day. Luckily there was a cancellation. Don't know this is like this overtime you book for an appointment. The front desk staff are friendly too.

The office is very friendly and Dr. Jacob is very personable and thorough. I love her small…read morepractice!