We arrived early-suspect that my daughter may have strep, but not sure. Our Covid test kits had…read moreexpired. She was wearing a medical grade face mask but I had forgotten mine. No problem, right? We are going to a doctors's office. They should have one. NOPE. a small waiting room with chairs tightly packed together and no masks. AND at least one office staff was coughing and hacking and NOT WEARING A MASK. LOSE TWO STARS for that. it's snowing outside and they are plowing, so I'm stuck in here. After millions of people died around the globe and with the emergence of new strains of COVID, are people ignorant or just lacking of basic common sense? Thanks to the two I'll patients who have worn a mask.

Completely dishonest and Unprofessional. I went to the Poughkeepsie office for Immigration…read morePurposes. I paid $300 cash on the first day and then decided not to go back. Dr. Mazumdar got mad and hung up on me when I started to ask logical questions, trying to point out her SCAMS. USCIS should revoke her designation as a civil surgeon. Wish I could give her a negative star. I am planning to file a complaint with the New York State Department of Health, Office of Professional Medical Conduct (OPMC), and Department of Consumer and Worker Protection (DCWP). Not acceptable.

REVIEW IS FOR THE LABORATORY TIP: Caremount is now OPTUM…read moreHealth. The sign outside will still show Caremount. Look for the Blue glass structure in the same plaza as FIVE GUYS which is where I headed after my lab fast. Staff is very courteous and professional. My phlebotomist, ( Elizabeth?) was great as was the receptionist. TIP #2: Make sure that your prescription has been called in and approved. If so, I was able to be a " walk-in.

I went for my Bone Density Test and I had a EXCELLENT…read moreexperienced Staff Member with my testing Great Quality Care !

You know that time you stub your toe, accidentally drop something super heavy on it. Of course you…read moretry to keep it together because everyone knows the most painful thing is just hurting one of your toes, especially the pinky toe. WELL, apparently I have no idea what happened to my middle little toe BUT I was in the right hands with Dr Raisa Tsvaygenbaum. She's a super pro and absolutely awesome and had great bedside manners but was also super knowledgeable and helpful navigating this unknown, suspected toe sprain adventure. Walked in with confused and not knowing what in the world is going on and walked right out with a foot brace to wear for a whole month. Pretty crazy but very happy to be in the hands of a professional like her! There's nothing worse than landing the wrong Dr or therapist or just feeling unheard during your visit. She was the whole opposite of that and also the staff here working with her are so so kind. If you're looking for a reliable and helpful podiatrist, she's your girl.

I don't understand why every single time I come to the office for an appointment I have to wait AT…read moreLEAST an hour past my apt time, in the lobby. Why bother making an apt ? Ever since Covid it's impossible to be seen at a reasonable time. Like I have things to do during the day and a job to get back to as well. Don't over book appointments if you can't see everyone at a reasonable timeframe

7/20/26 - saw Dr. Colman this morning for a chronic left knee complaint…read more I've had 3 silicone treatments and Cortizone shots in the last 10 months at different locations. I'm not the pill popping type to ameliorate every little discomfort, but to quell the pain I used Tylenol 500. That was minimally successful. Transdermal's: ie ForceFlex, Voltaren, and Salonpas helped and a neoprene sleeve with stays kept me walking with a cane, unsteadily, but still moving. ALL were out-of-pocket expenses, not covered by medical insurance. Dr. Colman is an excellent diagnostician. He asked a few questions, looked at the previous notes and palpated the knee. Observed that there is some arthritis and old meniscus injuries. Knee replacement is not an option at this time. Explaining the possible procedures that could be done in the office. The doctor exited the office; and while he was out a technician brought in an ultrasound, and the tools the doctor would need. Dr. Colman extracted approximately 25 ml's of synovial fluid from the left knee. Although it did hurt for a few minutes; the pain, instability, anxiety were all gone, afterward. I'm very satisfied. I don't want to sit around the house all day, because I can't get around without extreme pain. I have "bigger fish to fry". The office has a drive up entrance, plenty of free parking, several pleasant people at the reception desk who seem happy to see you. Plenty of restrooms and seating in the waiting areas. They take most medical Insurance and Medicare. I'm happy.

My experience was from years ago when I was sent there for a clavicle bone/shoulder injury that I…read moredeferred physician care on. The deferred care was due to my travel schedule and that was on me. What is on them, however was a rigorous schedule of PT which I was devoted to that made my symptoms feel worse. The doctor there whose name escapes me, sent me to PT. After many many weeks, I went back to the physician, whose office is located right in the same building tells me he has no plan to fix the problem, but merely to deal with the symptoms. Back to the PT itself: the first visit was very thorough and attentive. Subsequent visits were basically feeling like one is on his or her own - you sign in and people are available if you have questions but in most cases, nobody's really checking to see if you're doing things properly or risking further injury. I went for many many weeks, always on time. Always early to check in on a very long line. My early appointments meant that I was one of just a handful of patients yet the one time I was online for an additional time causing me to get to the window. About five minutes late, they refused my appointment. That was kind of the last straw for me. They lost me as a patient and I would not recommend them unless they have made major changes to patient oversight/assistance during and throughout the physical therapy sessions, and get back to health and not wealth.

I recently spend three weeks as an inpatient at Vassar Brothers Medical Center in Poughkeepsie…read more My stay was for an open heart quadruple bypass operation. The operation was successful, and for that I can highly recommend each and every person involved in my stay, from the doctors, to the nurses, to the technicians, to the cleaning personnel. I calculated that I interacted with over 100 people during my stay, and every one of them was cheerful, pleasant and encouraging, even at 3 am when there is a need to draw blood. Nobody likes to be hospitalzed, but, if you find yourself in need of cardiac care, you could not do any better than the care I received at Vassar Brothers... Five stars!

NOT ER. This is a medical appointment with Dr Choi So far,…read moreso good. Arrival experience: Valet parking was smooth with friendly valet. Walked directly in to the lobby reception and was greeted by two friendly desk associates. The check in required photo identification for both of us. Clear instructions to the Dr Office on the first floor. DR CHOI's office: Checked in by Kelly~ friendly and efficient. Nearly immediately checked with procedures and sent us to X~ray registration on level one lobby. ( this seemed like the only redundant process) there was no line, so we were able to check in quickly with the friendly desk representative who knew we were on our way- Good communication between Kelly at Dr Choi's office and Radiology reception. Within minutes we were on the way to 2nd floor radiology. RADIOLOGY: smooth arrival experience ( I recommend that you snap a photo of your script for your records before handing it over. They were accommodating for this when we asked, this may save time from having to ask for records later. WAITING: one other patient was in the waiting room when we arrived. The waiting room is organized, well lit, and clean. There is a TV The wait was reasonable and brief about 7 minutes. Erica and student Tammy greeted us and requested the script ~ we directed them to the desk agent. Within a minute, they left for X-ray. More pleasant staff. All is going smoothly for Radiology. I will review Dr Choi separately.

When I went for food allergy testing with Dr Resnick, I was told to bring with me all the fruits,…read morevegetables, and other foodstuffs that I suspect I might be allergic to. What?? Isn't an allergy doctor supposed to have the serums for those substances on hand to use for those tests? Since when does the patient have to supply all these items themselves? I found this to be very unprofessional, but I went along with it. In addition to that - and subsequently not even properly diagnosing my allergy - this guy had the gall to charge me a ridiculously high amount for a plastic spacer that the drug salespeople leave with doctors as samples to give to their patients free of charge. He even said, while handing it to me "Here's something for you." only to go and bill my insurance for it! Not only did I already have one and never claimed to need a new one - but I could have gotten it at my pharmacy for no cost if I did need one. That was in addition to a number of other questionable fees and charges that were tacked on to my bill. Shoddy practice, sneaky charges, and no relief from my allergy to boot. I moved right along.

I came to see this doctor with my then 4 year old daughter. I seen many ..many ...doctors. She was…read moreeven seen at the hospital for what seemed to be a mystery to all the doctors. When no one could diagnose her... I turned to this doctor and he solved the mystery! He was terminated to find out what was wrong with my child. You can clearly see how caring and passionate he truly is. He is a doctor who wants to help you. Not get you in and out like most do. He even had medical questions for my husband and had me call him so he can talk to him. What doctor does that?? Right there and then he figured everything out. He even called to check up on her! What doctor actually cares enough to call and not have a nurse do it! I'm truly great full for this doctor. If it was not for him...I would have never known what was going on with my child. I wish more doctors were like him!! I will never forget this doctor. I would highly recommend him!!

WORST medical practice I've ever been to. I was a patient there for several years, dealing with…read morethe worst illness of my entire life. I needed a compassionate, available, forward thinking responsible practice. What I got was the complete opposite, time after time. I was understanding, polite, patient, and gave them several chances to correct their incompetence and careless mistakes. Their nursing staff and front desk reception are irresponsible, curt, lazy, surly, and extremely rude. They all seem to have huge egos and chips on their shoulders, with no provocation whatsoever. If you're someone who's patient, courteous, or polite, they'll see it as a weakness and they'll completely walk all over you... And when that doesn't upset you, they'll resort to bullying you and verbally abusing you. They're there to get paid while doing little to compensate for it. They could honestly care less about you. They clearly hate their jobs (and themselves) judging by the way that they treat loyal, patient, long-term patients. Their nurses are verbally totally abusive, rude, and incompetent. They'd committed malpractice on me last year, by putting me on a conflicting drug that caused an extremely damaging reaction. They ignored my patient portal messages prior to prescribing the drug, asking them if there were any contraindications with my other medications, resulting in the fact that since then, I haven't been able to fully walk since. When I (finally) confronted them after years of their inefficient conduct , they (of course) denied any accountability. I'm currently speaking to a malpractice attorney to inquire about suing them. Their practice manager, Gina Brown is incredibly lazy, insipid, rude, and she's completely irresponsible and incompetent. She takes ZERO accountability for her practice's (numerous) blunders and mistakes. She'll throw other doctors at the practice under the bus to save her own skin. Like the others, she could care less about the patients in their practice. She should be quietly pushing a broom at McDonalds, not interfacing with the public or working for a medical practice who calls themselves "the best medical practice in the Hudson Valley." That's a lie... They're anything but. NUMEROUS other patient reviews will also tell you what they're really about. You can also tell how blatantly egotistical they are by the way that they respond to former patients who've (also) had several negative experiences of them. Read how they respond to their rudeness and outright neglect. They'll bully and insult you by lying about repeated incidents and they'll invariably attempt to humiliate you! Read their responses to other (former) patient reviews. Their former patient reviews are absolutely scathing - and for good reason. They'll get their karma. Clearly, they already are, judging by what others believe. Their review responses are irresponsible, neglectful, condescending, inaccurate (they'll resort to outright denying and lying about your experience with them). That's how horrible these people are. These people take no accountability for their reckless mistakes, they have zero compassion, zero professionalism, and a horrible bedside manner. Avoid!!!

This business is irresponsible and heartless. Because of a…read moremistake by their admin they cancelled my urgent appointment, after making me wait months and months for that appointment. They did NOTHING to remedy their mistake. Nothing. I am now left another months long wait for another caregiver to give me an appointment; while my body is deteriorating. What a terrible mistake to trust them. They know there is a healthcare shortage in my region and treat their patients with disregard. Irresponsible and heartless.

Professional service , listens to all your problems . Wait times are long sometimes short be it's…read moreworth the wait

I'm very frustrated and disappointed with my recent experience trying to communicate with this…read moremedical practice about my mother's care. I called the first time because I wanted to speak with her doctor. I provided my phone number and was told I would receive a call from the doctor on Saturday. The call did not come at the scheduled time. When the doctor eventually called later that evening, I explained that the number they had sent the text/link to was incorrect. I had already called twice to confirm the correct number because I was trying to make sure I could speak with him. During that conversation, the doctor told me to provide my mother's Power of Attorney and Health Care Proxy documents. I called the office again to find out how to do that and how I could obtain the appropriate medical release form. Unfortunately, I had difficulty getting someone to understand what I needed, so I asked to speak directly with someone in the office. I then spoke with Britney. Unfortunately, I found her to be very short and irritated during our conversation. At one point, she put me on hold and I honestly thought the call had been disconnected. I have worked in the healthcare field for many years, and I understand how important it is to treat people with patience and respect, especially when you don't know what someone is dealing with on the other end of the phone. I am simply trying to advocate for my mother. She recently lost my father and needs support and proper medical care. All I have been asking for is clear communication and someone who can explain what I need to do so I can properly participate in her care. I'm not asking for special treatment. I just want someone from the actual office to communicate with me directly and help me understand the process. I hope this practice can improve its communication and customer service, because families should not feel like they are getting the runaround when they are simply trying to care for a loved one.

Great chiropractor. Been a patient, on and off as needed, for years. Wonderful and accommodating…read morestaff. I highly recommend Dr. Brown. A true results oriented, wellness driven doctor.

Extremely disappointed with how I was treated by this office…read more I originally had an appointment on September 4 that I had to reschedule because I was sick and had been hospitalized. I spoke with the secretary and was given a new appointment for September 17 at 4:30 PM. I wrote the appointment down in TWO separate calendars and also have text messages related to my scheduling. When the day of my appointment came, I was suddenly told that I had no appointment and that another appointment had never been made. Instead of anyone taking the time to investigate what may have happened with the scheduling, I felt as though the responsibility was immediately placed on me. I then tried to resolve the situation and schedule another appointment. I explained that I normally need later appointments because of my work schedule, but when morning appointments were offered, I agreed that I could make September 28 work. Dr. Brown then told me to call back the following week to make sure I could "commit" to the appointment. That comment was incredibly upsetting because I had already explained that my original appointment had to be changed because I was ill and hospitalized. I also specifically asked the secretary whether I had previously been marked as a no-show and was told no, only to then receive conflicting information from Dr. Brown indicating that I had. When I called the office back because I was upset and wanted clarification, at one point the line appeared to become unattended and it sounded as though the phone had been put down while I was trying to speak. Mistakes happen. An appointment being entered incorrectly could have been resolved with an apology, a review of what happened, and an attempt to accommodate the patient. What upset me most was how the situation was handled afterward. I felt dismissed and treated as though I was unreliable when I was actively trying to resolve the problem and continue my care. I left this experience extremely upset. Patients should be able to expect accurate scheduling, consistent information about their appointment history, and respectful communication when something goes wrong. Unfortunately, that was not my experience here.