1. American Wellness Care

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    Wappingers Falls, NY

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    American Wellness Care

    5.0 (1 review)
    Closed • Closed

    Services - American Wellness Care

    Chiropractic bodywork

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    5 years ago

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    Brown Chiropractic Associates - Spins Bowl Wappingers

    Brown Chiropractic Associates

    4.7(17 reviews)
    0.9 mi

    Great chiropractor. Been a patient, on and off as needed, for years. Wonderful and accommodating…read morestaff. I highly recommend Dr. Brown. A true results oriented, wellness driven doctor.

    Extremely disappointed with how I was treated by this office…read more I originally had an appointment on September 4 that I had to reschedule because I was sick and had been hospitalized. I spoke with the secretary and was given a new appointment for September 17 at 4:30 PM. I wrote the appointment down in TWO separate calendars and also have text messages related to my scheduling. When the day of my appointment came, I was suddenly told that I had no appointment and that another appointment had never been made. Instead of anyone taking the time to investigate what may have happened with the scheduling, I felt as though the responsibility was immediately placed on me. I then tried to resolve the situation and schedule another appointment. I explained that I normally need later appointments because of my work schedule, but when morning appointments were offered, I agreed that I could make September 28 work. Dr. Brown then told me to call back the following week to make sure I could "commit" to the appointment. That comment was incredibly upsetting because I had already explained that my original appointment had to be changed because I was ill and hospitalized. I also specifically asked the secretary whether I had previously been marked as a no-show and was told no, only to then receive conflicting information from Dr. Brown indicating that I had. When I called the office back because I was upset and wanted clarification, at one point the line appeared to become unattended and it sounded as though the phone had been put down while I was trying to speak. Mistakes happen. An appointment being entered incorrectly could have been resolved with an apology, a review of what happened, and an attempt to accommodate the patient. What upset me most was how the situation was handled afterward. I felt dismissed and treated as though I was unreliable when I was actively trying to resolve the problem and continue my care. I left this experience extremely upset. Patients should be able to expect accurate scheduling, consistent information about their appointment history, and respectful communication when something goes wrong. Unfortunately, that was not my experience here.

    Photos
    Brown Chiropractic Associates - Family care

    Family care

    Brown Chiropractic Associates - Dr. Brown is adjusting the elbow for a high school athelete.

    Dr. Brown is adjusting the elbow for a high school athelete.

    Brown Chiropractic Associates - Howard M. Brown, DC

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    Howard M. Brown, DC

    Innate Chiropractic - Reception

    Innate Chiropractic

    5.0(1 review)
    2.2 mi

    This is a unique chiropractic practice that focuses on the correlation between the nervous system…read moreto address pain. I've been at my wits-end with chronic pain for nearly 14 months, so I am really hoping this works. THE GREETING: friendly warm with a great ambience and upbeat music ranging from country to light rock. After completing a little bit of paperwork and providing my insurance information and identification, I waited to be seen. THE CONSULT: Dr. Christina was really thoughtful in her discussion. she has excellent listening skills and indulged me as I painstakingly walked her through all of what ails me She has excellent listening skills and indulged me as I painstakingly walked her through all of what ails me. I'm confident that she is devoted to relieving peoples pain. A thorough exam/intake plus analysis was next. I came in on a special introduction of $49 which included consultation/intake, analysis of my spine and musculature, and an adjustment with Dr Benjamin. DR BEN: He had clearly reviewed my notes and determine that the adjustment would be focused a bit differently due to my condition at this time. The device he used, which looks similar to an activator was not painful. I don't expect instant relief after suffering for so long. I will return next week to get the results of my x-rays, which were taken on site. At that time, they will recommend a comprehensive treatment plan encompassing 36 visits over 6 months.

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    Innate Chiropractic - In my plan for the future.

    In my plan for the future.

    Innate Chiropractic - ADA parking to the left next to Jersey Mike's

    ADA parking to the left next to Jersey Mike's

    Innate Chiropractic

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    American Wellness Care - physicians - Updated October 2026

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