Our bathroom outlets stopped working, so I called Withrow Electric first thing Monday morning. A nice lady picked up, took down my info, and said someone would call me back with a quote and service timeline.
I got a call early Wednesday morning, and the man (Jed?) was very accomodating and sent someone out on my schedule. When Mitch arrived, he knew the problem within 30 seconds of being inside my house. Once he explained it, I went to google and saw it was actually a really easy fix that anyone could have done on their own - lesson learned on our first home ownership. Mitch was very nice and answered all my questions. Smelled like smoke, which really riled up my dog, but friendly.
When I looked up the cost of the replacement GFCI, I saw that it was around $10-14 online. Even cheaper if you buy in bulk, which I'm sure Withrow does. He spent a total of 13 minutes inside my house.
When he wrote up the quote, it came out to be $105. I was shocked. He did a great job, but the cost did not justify the cost of labor & materials. They charged $20 for the GFCI replacement and $85 for "one hour" of 1 man residential labor. I would understand if all of travel was also included, but I live in central Columbia, 7 min drive from their office.
Overall, not impressed, and probably won't be going with them again. read more