Mr. Electric should be your last choice for an electrician in the Columbia area. I had a bad…read morebreaker and and called to get a quote. They won't give you a quote. Instead they say they will need to come out and will provide you a quote. BUT They can come out same day (this should have been my first red flag). The electrician comes out and I ask for a quote to replace the breaker the electrician proceeds to spend an hour testing random things in the house and claims it is all included in the service. I remind them I just want my breaker changed and I want a quote for that. Nothing else. They say this is all apart of the service, they take ownership of what they touch and they are touching everything so you're covered and continually make it sound like they are doing you a favor. At the end they add all sorts of random things ( like a attic fee) and say but we won't charge you for all this, all you will pay is $487!!!! $487 for what most electricians get done for under $300. If you don't use the quote you get charged for the time they were there doing the "complimentary" assessment of your electrical system. What was complimentary is no longer complimentary and they have all these added fees like the attic fee. Keep in mind I am getting a breaker changed, why they went into the attic I have no clue. So they say pay this crazy amount and get what you called for done or pay an equally obscene inspection fee for something that was repeatedly called "complimentary" and not what was asked for. Work is performed and the cover of the electrical panel is installed incorrectly. ( the breakers were not snug and the cover was covering the breaker for about 2 inches over where it should have been creating additional pressure on the breakers themselves) I called to have this corrected as the cover should be installed as it was prior to service. This leads to the breakers wiggling and not being as it was before service. I call to make an appointment for correcting this issue with the electrician and have it scheduled. The appointment day comes and goes with no one showing up. I call and schedule a second time. This time the original electrician shows up and beats on the electrical box. I kid you not I hear this man banging on the box to get it set right instead of taking off the cover and putting it back as it should be he bangs on it loud enough to hear through the whole house. I'm pretty upset by this as in all my time dealing with electricians hitting it hard multiple times has never happened. He ends up unscrewing the panel and replacing as it should after beating it doesn't work. The breakers are now extremely loose from the pressure bing put on them from the incorrectly installed panel and the banging on the panel. He starts saying that's the manufacturers problem and not his. Even though they were snug before he touched them and no one has touched them since. The whole time he takes no responsibility for banging on the panel or the incorrect reinstallation of the panel cover that are two possibilities as to why these are not performing as they did before Mr. Electrics service. At the beginning the selling point was all about taking ownership of everything they touch, now they aren't taking ownership of the problem they caused and even tried to blame missing the appointment on the dispatcher ( I made the appointment directly with the electrician, the dispatcher says that he called in sick that day). I see the conversation going nowhere and realize I am going to have to hire another electrician to come and fix this issue so I thank the electrician for his time, tell him that we are at an impasse, I do not feel that he is taking ownership of the problems he is causing and ask him to leave before more damage is done. This leads to him telling me I am Unprofessional while he is the one being unprofessional which is par for the course at this point. I kindly repeat my request for him to leave my home and he finally did. I will never recommend this service because of the gaslighting this company does. They use manipulation to get you into paying way more than you should for a simple repair and then gaslight you about the issues they cause because you aren't a professional electrician. Insanely bad service, insanely overpriced, and when you have to hire another electrician to look over their work you pay again. Go with another company or you'll end up paying for the repair and then needing to pay to get the "repairs" fixed. Gaslighting, condescending tones, and fake promises from a service company isn't what you need to complicate your already complicated life. Guess now I know why they were immediately available when the electricians I know to be reputable were a week or two out.

From the owner: Need a dependable electrician or expert electrical repair? Mr. Electric of Central Missouri…read moreprovides professional electrical services for homes and businesses, including installations, lighting, panel upgrades, and repairs. Our licensed electricians deliver 24-hour service with the professionalism and integrity you expect from a trusted national brand. Since 1994, locally owned and operated locations have earned the confidence of communities across the US and Canada. We offer upfront, fair pricing and quality workmanship on every job. Backed by the Neighborly Done Right Promise™, we make it right if it's not done right. Call today to schedule service.