They did a great job and worked hard to get the job done. Electrician was good to work with. He was…read moreconscientious of our requests.

I had an appointment with Midway for a simple lighting issue. My husband made the appointment and…read morechose the second appointment of the day, because 7:30 am (first appointment) is the time we are trying to get our daughter out the door. He was told someone would arrive "around 9 am." I took off from work for the appointment. My husband also told the office it would be me there, and gave them my phone number. Well guess what? They promptly lost my phone number, and after multiple calls to the office I am finally told around 9:45 that the electrician can't get to me until "around 11" or maybe even later. I told them I can't wait around that long and cancelled. I could have done the job myself in the time I was waiting but (silly me) I wanted a professional to make sure it was done right. It never occurred to me that said professional would be so unprofessional with my time. If you, like me, expect that "around 9" doesn't mean 11 or later, and you expect a company to be able to keep track of two phone numbers, don't use Midway. Advice to the company: don't lose phone numbers, and if you can't stick to appointment times, then give windows like those awful cable companies do (e.g. between 9 and noon). Then I would have known up front that you can't respect my time and chosen another company that can. Saying "around 9" when you mean "between 9 and noon" is just even more disrespectful than being up front about it.