I cannot express how fantastic this HVAC company is!…read more Not only are they the most informative, educational, polite and professional company. They have never disappointed me or anyone in my family at all. They are the most reliable HVAC company I have used ever. I was using several other companies over the years. I asked my mother who she used and she recommended Star Heating. As one always knows. Trust your mother. She was right! Josh, Travis, Craig, Bobbie, Becky and numerous other employees have been so awesome to deal with. I can't think of anybody else to ever go to. This is the most trustworthy company I have come across. I will never go anywhere else.

If you need a Star Heating to fix your heater/AC. They are number one to call for ripping off old…read moreladies. My mother just called me and tell me all about this and she has all the receipts of it. They clean the heater last year, again this year and probably next year. It's obvious they don't fix the problem but they'll give you a big BIG BILL... At one time they were good. They fixing the fireplace and the house is not even 20 years old. Obvious there has been changes of owners or management through the years.... I'm done....

Let's start with this company has restored my faith in humanity!!! Ryan came to my house in Moberly…read moreMo to give me a quote on my plumbing issues. I had already been quoted by another company. When amounts have commas in it I like to make sure I'm not getting ripped off. Ryan comes over I explain the situation I was having. He went through what he would look for and why he was doing it. It took him 3 seconds to find an issue with plumbing work I already had done. The brand new pipe that the other company had installed was not even attached!! He told me to call them up and I did. I was Out of my element with this request!! Well truth be told I was scared because they see people who don't know anything About plumbing a mile away!! Same way at the car dealership when you get your car worked on!! Ryan took over like we were family. He told them they had to make it right. He said you could see the pipe was not attached and you just left it. He handled them like a pro. Actually thought I was watching a superhero movie!! I was the damsel in distress and Ryan was Spider-man!!! He did not have to do that, he explained to them how to fix it the right way!!!! Then here comes Scott!! This man right here is AMAZING!! He watched them work, checked there work before they left to make sure they did it correctly. He is a wizard. He spoke to me like I did not deal with plumbing on an everyday basis . He broke it down, where I could understand what was going on!! He also made sure that I did not pay for service to be done right! He used the camera, showed me the problem!! He did not try to sell me anything. Gave me cheeper options and also said if I did not choose the company that's fine, he said that I could call him to inspect the work when it was done!! He just wanted to make sure that the problem was taken care of and I was treated like family!! I felt like they cared, I felt like they wanted to make sure the problem was fixed and I was happy weather I went with them or not!! I will tell you right now Scott should be over other worker bees. His knowledge and the way he speaks to you so that you understand exactly what's going on was amazing!! I will tell you right now if you go dollar general and buy a washcloth and it breaks down in a month or so then you have to go buy another, but if you spent a little more and bought a better washcloth and it lasts for years, you got your money's worth. I feel like every penny I spent today was worth it!!! Since they left I made sure that 15 people so far had there number. If you are thinking about this company you will not be sorry!!! I have not been so satisfied where I have given this big of a compliment in over 10 years!! Call them for your needs you will not be sorry. Also, I called the owner to tell him about the worker bees, he was so delightful. This company is amazing!! I will be telling everyone about my experience!! Also, for all you single ladies, older ladies this is the company you want. They don't lie, they are not trying to up-sale you, They definitely are trying to make sure your problem is fixed and done right!! Scott and Ryan are amazing I mean it!! When I talked to the boss, I got the same vibe!! If Scott is reading this I wish more people were like you. It was amazing how well you talked to me. How you took care of a situation and gave me all my options. I will make sure I tell everyone to use this company because of your kindness and take charge attitude. If Ryan is reading this thank you for going that extra mile. If you had not done that it would have cost me more money. I also liked how you made sure that the problem was solved and made sure your teammate knew what was going on. Which you were right he made sure I was taking care of!! There are very few people like you all anymore! For your kindness I will make sure I tell everyone about you guys, I hope you guys are overloaded with new customers!! Thanks Sara

Great service had 3 technicians Brent, Sam and Kale. they were very professional. Will definitely…read morerecommend.

I called to get assistance replacing the thermostat in my home HVAC system. I had an ecobee and…read morewanted something less cumbersome. The person who assisted me was very patient and was able to talk me through the process. I was grateful to have the help, As it turned out, the thermostat I bought to replace the eco bee was defective, and I would have had a tough time trying to figure that out without their help. I am pleased with the service they provided. Tom, my tech, was great!

Short visit. Reasonable work. Work done: "Found loose connection at the humidifier. Repaired low…read morevoltage connections. Humidifier is running good at this time." However, the cost of $462 was way more than it should have been.

Five stars is not enough! I want to give a huge shoutout to…read moreMike Booska at Chapman Heating, Cooling, & Plumbing in Columbia. Every year for my birthday, he treats me to the Comfort Club membership and personally takes care of my furnace and AC maintenance. Even though he's my son, I enjoy watching him work with the absolute highest level of professionalism and technical skill. He treats my home with immense respect (always remembers his paper shoes when he comes in), explains everything clearly, and represents Chapman beautifully. As a Marine veteran, Mike values home and country. I highly recommend asking for him if you want top-tier service!

Requested service for no cooling. Charged me $200 for a 55-5 capacitor that cost $30 at Home Depot…read more Low labor rate extremely high parts rate. Very knowledgeable and professional service technician.

In the midst of a heat wave yesterday I was noticing my house seemed warmer than usual. Sure enough…read morethe AC wasn't working. I recently retired and it seemed I wasn't alone in no longer working. Last week I had to replace my washing machine, brakes failed on my truck and now the AC. Made it through the night ok because I had a window unit upstairs in bedroom. So it's Saturday morning and thought fat chance of getting help on a weekend. I called Tom after looking at yelp reviews and he came over this morning, diagnosed the problem, had the needed part (capacitor) in his truck and the unit was up and running before the house turned into an oven. Personable and offered good advice on changing filters monthly. I'm impressed and very pleased. The cost was fair and way less than I expected. When it is time to replace the aging HVAC he'll get the call. For some reason this post says my location is San Francisco? Haven't been there since I was ten. This took place in CoMo.

I called for AC yearly maintenance. He gave me a date and time. No one showed up. No one called. I…read moretried calling them 3 various times throughout the day. No answer. No call back. I rearranged my time off and they couldn't even call to say they weren't going to make it? Never ok with me. My time is important too.

Doug has been my plumber for 11 years and he does a great…read morejob. I live in an old house and I find young plumbers don't even know how to fix stuff, the old fixtures. And it's not encouraging when you call a plumber and he tells you some part to buy before he will work on it. Never the case with Doug. His charge is reasonable and he showed my how to stave off a dripping faucet by myself if I want to defer spending on a permanent fix for awhile. I recommend him enthusiastically.

Great guy fixed my leaking faucet quickly. I am so happy with my service. Thank you. He fixed my…read moreproblem fast got here on time and cleaned up mess after.

We moved into our new home and found that most of our finished basement was unusable. Our HVAC…read moresystem was installed about 8" from the wall with a cold air return opening into the main area. The main area consists of a full bar / kitchen, a listening area for music and 2 bedrooms and a bath. The problem is when the fan, heat or air was on the cold air return sounded like a "Shop Vac" making it impossible to listen to music or even have normal conversation. When we'd have family in they could hear it running in their bedrooms behind closed doors and found it hard to sleep. For almost a year whenever we used the downstairs living area we totally shut off the HVAC but unfortunately the rest of the house suffered durning the winter or summer months. Long story short we called several highly rated companies that had lots of feedback but they only remove or install. The guys a Royal said, "No problem". They came out and gave us reasonable bid, scheduled us the following week and spent 3-4 hours in the basement. They closed off the obnoxious cold air return and diverted it into one of the bedrooms and billiard area. Now the "Shop Vac" is dead quiet in ever area. Unbelievable difference...Truly. We are still baffled by the difference months later. We now entertain quit frequently and would highly recommend Royal Heating and Air. These guys are professional, on time, reasonable and best of all.. clean !! Thanks guys for giving our home back to us. Martin & Michelle

Joe's awesome. Came to my address same day, determined the issues with my furnace in under a…read moreminute, applied the cost of the consultation to the fee, and the final bill was very reasonable. I'd recommend him to anyone!

We have Reed come every year for ac inspection and maintenance, and we had an appointment scheduled…read morefor two weeks from now. Our ac went out so we called Reed to see if they could come out earlier than two weeks. THEY WERE HERE IN AN HOUR! Andrew assessed the problem as a failed thermostat, replaced it, did the annual maintenance and was finished in a little over an hour. This is a great company to deal with and we have enjoyed years of reliable service from them.

Reed proved unreliable in providing estimates. Their estimator Dustin, failed to return my phone…read morecalls and after I called them, he again failed to email me the estimate we discussed over the phone. His poor service motivated me to call Peters. They came promptly.

My AC unit went out after just two months from my purchase of the home, Central Air Tech and Joe…read morewere right there to assist me with my AC needs. Joe and his brother did a great job installing a new heat pump and air handler all in the same day. The work was very professional and they left a very clean and organized work space when completed. He answered all of my questions and told me exactly what he was going to do and why. Joe and Central Air are very honest, reasonable and prompt in getting the job done. I would highly recommend Central Air for any of your HVAC needs. He is there to help you accomplish what you want to get done and at a price you can afford. Thanks Joe.

From the owner: Our business takes care of all your air comfort needs in your home. When your AC or furnace stops…read moreworking we can repair or even replace if needed. We offer maintenance programs to help keep your units in proper operational condition at all times.