I cannot express how fantastic this HVAC company is!…read more Not only are they the most informative, educational, polite and professional company. They have never disappointed me or anyone in my family at all. They are the most reliable HVAC company I have used ever. I was using several other companies over the years. I asked my mother who she used and she recommended Star Heating. As one always knows. Trust your mother. She was right! Josh, Travis, Craig, Bobbie, Becky and numerous other employees have been so awesome to deal with. I can't think of anybody else to ever go to. This is the most trustworthy company I have come across. I will never go anywhere else.

If you need a Star Heating to fix your heater/AC. They are number one to call for ripping off old…read moreladies. My mother just called me and tell me all about this and she has all the receipts of it. They clean the heater last year, again this year and probably next year. It's obvious they don't fix the problem but they'll give you a big BIG BILL... At one time they were good. They fixing the fireplace and the house is not even 20 years old. Obvious there has been changes of owners or management through the years.... I'm done....

Five stars is not enough! I want to give a huge shoutout to…read moreMike Booska at Chapman Heating, Cooling, & Plumbing in Columbia. Every year for my birthday, he treats me to the Comfort Club membership and personally takes care of my furnace and AC maintenance. Even though he's my son, I enjoy watching him work with the absolute highest level of professionalism and technical skill. He treats my home with immense respect (always remembers his paper shoes when he comes in), explains everything clearly, and represents Chapman beautifully. As a Marine veteran, Mike values home and country. I highly recommend asking for him if you want top-tier service!

Requested service for no cooling. Charged me $200 for a 55-5 capacitor that cost $30 at Home Depot…read more Low labor rate extremely high parts rate. Very knowledgeable and professional service technician.

Fantastically experience! The communication was great and they were upfront with pricing and…read moreexceedingly professional. I don't want anymore plumbing issues but if I do I will absolutely call Brian Wear again. Would highly recommend them. Bob and Hunter were awesome to work with!

I work at a facility that needs lots of plumbing servcies. Every time I call Brian Wear they are…read morequick, patient and professional. I would recommend them to anyone. Others are complaining about the cost, but plumbing work is hard, dirty and expensive. Everything is going up in this economy, and I am thankful for those willing to do the dirty work.

I have used TrueSons on several occassions at my home outside of Fayette, MO. It was built in 1847…read moreand their team treated it like it was more than their own. The home has most of its original woodwork throughout the home and the guys were just great in trying to protect it. The repaired the roof where the previous owner's contractors did a subpar job. They got all the water from coming in and they fixed my front porch roof with just the excellence that I would expect. David Bale is who I work with and this guy is second to none. His customer service and honest is just great. It shows just how great this company to have employees like the ones that I met as I had the home upgraded to keep the water out.

I was worried about the state of my deck, so I called TrueSon. Dave showed up, took the time to…read moreinvestigate all my concerns, explained to me why the issues had shown up on an inspection, and assured me that there was no major reason to do the work before we decided to sell. He spent half an hour answering my questions and got no financial gain out of the interaction in the end. Rest assured, when we do ultimately NEED to get the work done in the deck, we will call TrueSon - a local business with integrity.

My furnace motor died on me right before a big snow storm and forecasted single digit temperatures…read more I called right when the snow was starting and they had a guy show up at my door within 30 minutes. He was very professional the entire time and was an older guy who obviously seemed to know what he was doing. I ended up having to replace the motor. He had to drive somewhere to get the replacement but drove back and had the whole thing installed and running within 4.5 hours of the time when I had originally called in the request. Price was reasonable (~$400 for my motor + labor) and they do not expect payment at time of service. They will send you a bill in the mail, and you can call to make payment arrangements. They take credit cards. I also called them a few years ago because my furnace was blowing cold air. A guy came out quickly then and replaced a copper coil for about $90 including service visit/labor. Very professional, quick and seem to know what they're doing.

Some of the workers are not qualified to do this work and will misdiagnose the problem. If you…read morequestion them, the owner who essentially inherited the business will call you disrespectful.

These guys were great! On time, personable, diligent and superb results! Highly recommend. Great…read moreprices, too!

We haven't had our vinyl siding professionally cleaned in over ten years and Shark was highly…read morerecommended by our neighbors. As requested, Hubs emailed pics of our house and received a quote (house, gutters & outside of windows) that afternoon. Thursday was (another) slightly damp day, so we were contacted that am to see if we wanted to proceed, which Hubs confirmed. Fred (owner) & Derrick arrived @30 minutes beforehand and let us know how they planned on getting tasks completed. (Note: they were very appreciative that we'd mostly cleared off front & back porch ourselves.) Derrick got onto our roof in front to access all our gutters (2+ stories in back) & it was incredible how much gunk blew out after so many years. Fred covered all outdoor sockets & removed screens (later cleaned & reinstalled) and then both alternated between soft washing a side & then cleaning windows. Three other young men arrived & finished up windows. Asked Fred about second story windows that were not dried off and he said solution they use prevents all water spots when dried and said if not "call us and we'll come out to fix it." (Next day: no spots anywhere.) Previous company had power washed our vinyl which left streaks on our (then 10-yr old) siding & windows, so were glad to find a company that uses a different, and very successful, technique. Highly recommend Shark Window & House Cleaning: very professional (&local) group and look forward to using their services again when needed. Rates were very reasonable and well-worth the outcome!

I've had lawncare for decades. This is the best so far. Professional work. They go the extra effort…read moreto ensure the lawn looks great when they finished mowing. I plan to use them for any future projects.

Brendan did a great job on layout to replace our overgrown landscaping. Their team then came out…read morein the fall and got everything planted. Job site looked great and they cleaned everything up. Then they came out in the spring to check everything. Highly recommend their services.

TRULY THE WORST CUSTOMER EXPERIENCE OF MY LIFE! I want to…read morestart by saying that I have NEVER left a negative review in my life, as I'm generally a patient and understanding person, but my experience today with Rost was quite possibly the worst customer experience I've ever had. My wife and I stopped by, excited to find some trees put the final touches on our project. When we arrived there was no one in the main shop available to assist, so we walked back towards the trees expecting to find staff who could help. The first staff member we found insisted that she was "way to busy" to help and that we had to go back and find someone in the main shop. Based on that exchange my wife wanted to leave right then, but we continued to look at the trees on our own. After little luck we did go back to the main shop and found someone who we inquired with about another tree type. They happened to have the variety we were looking for, great! One was in a pot at the shop, and I was informed that they had others in the back. I didn't necessarily want the one that was in the pot, so after we paid I asked: "Do I just drive back and pick one up?" And was told "yes" No assistance was offered, and no additional instruction. Fine, I'm totally capable, so we hopped in the truck and drove back to where she said they were, and I loaded a tree. As I'm turning the truck around to leave a man by the name of Gary or Greg on a skid steer flagged us down, and went on to berate us for driving back there, saying "what the hell are you doing?", further explaining that he could turn a corner and run into the truck. Sir, I'm in a full size truck that can't be missed, yet there are pedestrians on foot all over the yard. If your driving is so erratic that you might run into a TRUCK, I'd say you have a higher likelihood of running into a PERSON...and maybe more care should be taken in how the machinery is operated on-site. So after all of this...asking for assistance and being told everyone was too busy, after being told that I can drive back in the yard, after loading everything on my own, and then after being yelled at for driving back in the yard...I went back to the main shop and returned the tree I had just purchased, and of course unloaded it with no assistance offered. I'm sure my random tree purchases every few years mean very little compared to larger commercial buyers, but for anyone reading this just be aware that you are NOT valued as a customer here, so don't expect to be treated as such.