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    Wit-Way Supply

    1.0 (1 review)
    Closed 6:30 am - 5:00 pm

    Wit-Way Supply Wholesale Stores Photos

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    1 year ago

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    Lowe's Home Improvement

    Lowe's Home Improvement

    1.9(38 reviews)
    1.5 mi
    $$$

    I purchased a gas range. I purchased installation. I purchased install kit. Then I was told…read moreinstallation folks would call. No one called after over a week I called. They gave me a install date over two weeks out. The night before they canceled and said someone would call. I called and complained. They sent a guy out and the stove got installed. A week and half later the oven wouldn't lite. I called. They sent a tech out. He said igniter broke and the internals was bad. Said gas range needed to be replaced. He someone would call. A week later no call. I called. Now I have to purchase a new stove and when it gets installed the old stove goes to store for a refund. Un believable. Whole ordeal is over 2 months. Also, Last year I purchased two garage doors with installation that took almost 6 months with issues of missing parts and long order delivery. Bottom line - do not let Lowes install anything! I will never go back to Lowes I assure you!

    Another bad experience at Lowe's. I wanted to purchase some sheet flooring that is in stock, online…read morestates 'pickup in store today'. I arrive and have to find a cart in the far end of the parking lot cart corral. I found the flooring dept. person and he searched for my product, 'it must be out back'. OK, I'll meet you back here after i find some other items. Then the flooring dept. person finds me in the store and states that his manager told him that my product is behind too much stuff and they can't pull it today. I always go to Orange big box first but my wife found a pattern she liked in the Blue store. I hate Lowe's.

    Photos
    Lowe's Home Improvement - Birdhouse building workshop with the kiddos!

    Birdhouse building workshop with the kiddos!

    Lowe's Home Improvement - Lowe's Rochester -- Rochester Crossing : 160 Washington Street / Route 202, Rochester              Interior

    Lowe's Rochester -- Rochester Crossing : 160 Washington Street / Route 202, Rochester Interior

    Lowe's Home Improvement - Lowe's Rochester -- Rochester Crossing : 160 Washington Street / Route 202, Rochester               Storefront

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    Lowe's Rochester -- Rochester Crossing : 160 Washington Street / Route 202, Rochester Storefront

    The Home Depot

    The Home Depot

    2.7(27 reviews)
    6.7 mi
    $$

    We've had some challenges come up around ordering a new washer/dryer. Ernie in the appliances…read morehelped us out. He is absolutely top tier for customer service. We will be coming back to this Home Depot for any of our home needs !

    I wish I could leave zero stars. My plumber was replacing a toilet and needed a flange repair,…read moreshowed me the exact one at Home Depot, so as I drove there hoping to save the plumbers time of $120/hr, I called to ask if they could pull it aside for me. The plumber found there were 26 at the store. She told me there were none of that specific type, but would have 3 others to choose from when I got there. When I arrived, she had 3 filters laid out. I was like, I needed a flange repair. Who can I talk to in plumbing? She was literally 16 yrs old, tons of facial piercings and tattoos. She said " I'm in plumbing." She apologized, and showed me the flanges that were not where the one I wanted was showing on the internet, but she assured me this was all they had. I took 3 alternatives and when I got back 4o minutes later, the plumber said none would work. He had to go back to Home Depot and pick it up. He found it immediately while I was calling and put on hold for 30 minutes, then she picked up and disconnected me, then I called back and was on hold another 30 minutes. The plumber was back and I still hadn't spoken to anyone. Finally she picked up and said "oh! I found the one you wanted". I was like ya, you're ignorance and incompetence just cost me $150. I will NEVER shop at home depot again. I'll drive extra 15 minutes to Lowe's. Homeowner for 25 and will be for life. They just lost a LOT more than that.

    Photos
    The Home Depot
    The Home Depot
    The Home Depot

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    Wit-Way Supply - wholesale_stores - Updated May 2026

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