I was in need of an iPhone 5S and looked through all of Craigslist to look for a good, legitimate deal (lost my previous iPhone so didn't want to shell out an exorbitant amount). Wisp was the only one that seemed legit so I went ahead and got in touch. They were extremely polite, seemed to know their phones and delivered to me an iPhone, exactly as it was depicted in the photos. Although their delivery charge ($50) was a bit on the higher side, I'm not complaining because I got an excellent refurbished model and on time as they promised and at a very good price. They made sure that I was happy with it before they left and assured full service with respect to it so long as it was within their warranty period. All in all, excellent! read more

I would be HIGHLY cautious going to this place. I went in for a screen repair on my iPhone 7. First of all, they tried to convince me it was an iPhone 8, which costs $50 more. They were either wrong or trying to cheat me, but I didn't find this out until later. I gave them my phone and he insisted he needed my passcode....for a screen repair. He spent over 1 hour with my phone in the back, only then coming out to tell me they didn't even have an iPhone 8 screen. Why would it take an hour to figure that out and what was he doing with my unlocked phone for an hour if he wasn't fixing the screen?? They were all smiles, but there was something really fishy about this place. Don't let my bad experience be yours. I eventually found Mobile Repair at the Shell station next to IHOP near Oakwood who told me it was an iPhone 7, did an awesome job replacing the screen, and gave me a gorgeous bejeweled case, and threw in a new free screen protector for just $85, whereas Wisp Would have charged me $150 and cheated me out of some money. Don't go to Wisp. Good luck! read more

I was having trouble hearing my phone. They got me in and 30 minutes later the phone was great. Prices are good. I will be back if I have any other issues. read more

I asked if they could fix my back camera and they stated that they could. However, they did not know what they were doing and made me wait a whole day to receive my phone back. When they gave me my phone back, there was a crack that they left on my back camera. WOULD NOT RECOMMEND!!!!! THE SERVICE IS SOOOOOOO BAD! read more

I have been here three times with two different laptops and each time they were able to fix my issues in a timely and a reasonably priced manner. I am so grateful to have a trustworthy source for fixing electronics. It is a relief to have their help with these expensive items so I don't have to replace them each time something goes wrong. Highly recommended, they are all around awesome! read more

This is the best computer repair, cell phone repair in NOLA metro. Tough to find on West Bank. And..,they guarantee their work. Top professionals read more

Wisp is always professional, flexible, and willing to accommodate all of my requests. They have fixed all of my electronics at least once and I will bring them back every time I inevitably break them again. One time I water-damaged my phone and John repaired it just enough for me to retrieve years worth of pictures and back them up on a cloud service. Life-saver. They are also super transparent during the repair and will personally call you to keep you updated if anything is not going as planned. I actually live a few states over now and will ship my electronics to them to fix. I only trust Wisp! read more

Super fast service and they did an exceptional job with my phone. Would definitely recommend them.

Great customer service. Very helpful and quick! Highly recommend this place for any electronic repairs.

This place is great, friendly, professional people, they did a great job on my cellphone

I am soooo thankful I did not let that negative review discourage me from patronizing this business. I had an AWESOME experience. My I-Phone was freezing up so bad, I could not unlock it to make a call. I had read and tried everything on google to get it to work with no success. Well it was repaired in less than two hours. The courtesy and professionalism in this day and age was a bonus. My lagniappe from this business, yes a little something extra, another rarity. I received a mini tutorial so I can do better with my cellphone. The entire experience was Excellent! read more

This place was so amazing. I took my sons PS4 because it was not working. After I left, an hour later Janelle called me and told me there was nothing wrong with it and it worked just fine. Turns out it was the power cord. They are so honest. Thank you Janelle!!! read more

Every time I have used this company for a repair, I have been completely satisfied for my electronic repairs. Very knowledgeable staff that listens to my issues. Very reasonable. I would highly recommend them for your electronic repair needs!!! read more

Wisp is AMAZING! I have brought several phones here and several computers also. Every time I go I am amazed at the customer service. They are friendly, knowledgeable, reasonably priced and they will forever be my go to place when I have electronic problems. They are very honest and if they can't fix it they will let you know what to do and I have been there a few times where if they couldn't help me recover something from my computer they did not charge me for it since they couldn't help! Just incredible. I love this place! read more

I've been dealing with wisp for nearly the last 7 years or so. I've had numerous devices fixed, jail broken, upgrades and add-on's over that time. They've always had great customer service, a comfortable environment and personalized care. But nothing really allowed their true light to shine as the incident that happened this summer. I purposely keep my devices for as long as they work so it isn't uncommon that Wisp has seen a device more than once. Before leaving for vacation I dropped a cpu off for a charger, it was found out that more was needed and I wasn't able to pick it up before I left . Bc of my personal situation one of the owners, Chris made an exception to the rule for me and mailed my cpu to me after the work was completed . Unfortunately, it was lost in the mail . Where most people would have taken the opportunity to say I told you so, Wisp excepted full responsibility and bought me another cpu (with upgrades) ! Nick you were awesome in making sure I stood up to date, Chris personally worked on my case until it was resolved. Thanks guys for going above and beyond. There's no one else in the city I would let handle my devices. Your the best ! read more

I brought my 5 yr old laptop in b/c I tried downloading some programs online and it totally jacked my laptop up. The guys at WISP were really outstanding. Great customer service and quick turnaround. They went above and beyond on a lot of little things. They hooked me up with a free antivirus they said has a better rating than Norton and when I mentioned the issues I had trying to download a DVD ripping program online, they went ahead and installed one for me. And they physically cleaned my laptop! Thing looks brand new! Really great experience with these guys, highly recommend them. read more

Excellent service. I started a ticket on their website and received a call within minutes. Parts were in stock and I was told they could take it right away. Repairs were completed in a timely manner. I will definitely return if I have any other issues with electronic components. read more

First time here and just got my iPhone 5 fixed. The rates here is the best hands down. I would go here for all my phone/computer/game console fixes rather than go to Metairie for any fixes. The staff is awesome and very friendly. I enjoyed my wait. Check this place out people! read more

This is truly the BEST phone repair place in town! I've broken mine sooo many times that even the insurance dropped me, but their team was able to transfer ALL my years of photos and data from an Android to an iPhone, so I was truly impressed with their skills and customer service. read more

Great service, the employees are friendly ... the store was a little hard to find but not impossible ... definitely will be back

I had a great experience here. Wisp is very conveniently located for westbankers on Manhattan in the very nice Fountain Park Centre. I had a shattered iPhone 6 screen and was told it would take between 45 minutes to an hour. I left to check out the new Hobby Lobby in the meantime and run some errands. I came back in about an hour to a good as new phone! They gave me the chance to check my phone out before paying. I also chose to have them install tempered glass on my phone for $20. They said if my phone was to fall again, the tempered glass would break instead of my actual screen and could just be removed in that case. Their price menu is located on their website. Thanks guys! :) read more

Highly recommend this place if you break your smart phone. Nice folks. They fixed my phone in an hour and it cost way less than my deductible on my insurance - don't know why I have insurance! They were cheaper than the competitors, friendly, explained the process and fast at repair. read more

My LG G2 little crack turned into a spider web last night. I was searching the reviews on Yelp and found Wisp on the Bestbank. Nicole was polite and knowledgeable and told me of pricing and warranties up front. The job took about an hour and my phone looks brand new. I'm very pleased with the service and will tell my family and friends. This was definitely worth the trip. I was not in the mood for the hassle with AT&T!!!! Thanks Wisp!!! read more

It was a crazy Halloween weekend, I was running all over the place and was about to go to Voodoo Fest when I get out of my car and of course my phone falls FLAT on the cement. To my horror, the screen was shattered. PANIC MODE. I needed my phone to work ESPECIALLY for Voodoo in a couple of hours. so my friend did a quick search on yelp and luckily we were down the street from this place. It was Halloween day and they would be closing soon so we hurried on over, lovely lady at the front desk welcomed us, took my phone to the back to get the screen replaced, got a call within 30 minutes to pick it up and it was like BRAND NEW. GREAT customer service, quick & professional. The store is in a gorgeous, new shopping center on Manhattan. Coming back for all of my electronic needs at unbeatable prices. Thanks guys! read more

I recommend this place! I brought my phone bc the back camera cracked and I thought I was going to have to wait like 2 days! And it was done in 30 mins. read more

Shattered my iPhone 5c screen and went here based on other Yelp reviews- was not disappointed! Staff was very courteous and quick- gave me a new screen and warranty in less than an hour for about a hundred bucks. Great experience overall, only downside was driving over to the Westbank! Would love a Wisp on the east bank! read more

I had my phone battery changed out on my HTC phone. I took in my own high quality battery and they installed it for me for a fair price. Many places will not install batteries on HTC phones. They are very professional and knowledgeable at WISP. I strongly recommended them and now have a great go go lace for any technology item repairs. Thanks again WISP. read more

Great service and no line or just a short line (at least when I was in there). Staff was personable and knew their stuff. A great alternative to the big box options. read more

I just created a yelp account in order to give these fellas the five stars they deserve. From the outset, the folks at Wisp were pleasant, straight-shooting, and eminently fair. They addressed the issues with my computer in a timely manner, communicating their progress and decision making throughout. Now that all's said and done, my computer hasn't just been restored to its previous functionality, but actually improved beyond it thanks to a couple bonus upgrades. AND all of this great work was done for a totally reasonable rate, significantly lower than what I was quoted by several other repair shops around the city. Can't recommend them enough. Thanks Wisp, keep it up. read more

I got my Macbook 13" screen fixed here. Jamal, Janelle, Gamble, Chris, and John were all awesome. The price was as good as it was going to get compared to anywhere else. I HIGHLY recommend them for electronic repairs. Also, Janelle set my iPhone X up with a screen protector which she put on flawlessly. Thank ya'll! read more

These guys are awesome. They helped me with my Mac - replaced the screen and battery. They called around to find a top-notch replacement screen at a good price. Will definitely be back in the future. read more

Great experience at Wisp. I thought my computer crashed but just needed a different way to turn it on. Jamal called me straight away and there was no charge. Excellent, fast, and super nice! read more

I took my Daughters IPhone 5C in there and Jamal, Nichole, and another gentleman were working. They were Awsome. On point and very customer friendly. I also took my Garmin NUVI with a cracked screen. They took care of everything. Didn't lie or try to make up things. Very upfront. Love the place. Thanks Wisp. Jeremy Channells read more

Wow ! This place is honestly , truly amazing ! The staff is sooo friendly and kind , they're very fast , funny , and know how to do their job very well. Great great prices , great great service , and great great speed! Highly recommended read more

WHOOP WHOOP!! Winners Winners Chicken Dinners all around. A trifecta of greatness. 1. Unparalleled Professionalism 2. Par Excellent Customer Service 3. Knowledge and Know How The 1st time I went to Wisp I knew I had finally found my computer/electronic repair spot. The entire staff is friendly, experienced, and genuine. They translate computer language into English and never make you fell dumb or rushed. They provide solutions and options; and they respond to emails. Have you ever emailed a place of business with a question only never to hear from them? Well I have on more occasions than I care to remember. That NE-VA happens at Wisp. They not only respond with 24-hours, they respond with options towards a solution. This time I really thought my 7-year old Dell was dead in the water. And like all home-based businesses, my life is on that computer. I'm fanatical about backing it up however, this didn't help because my son uses a macbook and my husband has none of the programs I need. Gamble said those 4 words you never want to hear from your doctor or your computer guy, "hmm, I'm not sure." Fortunately, his never say dead kicked in and he, with help from the staff got the Dell back in stride again. Wisp is truly a great business and I highly recommend them for any and every computer or phone issue you may be having. read more

Wisp is awesome! Everyone there is super smart and friendly and good-looking, prices are reasonable, service was super fast and definitely life-saving. I will absolutely do business again with them in the future! I had a really wacky issue installing some rather obscure software for my research, and spent days trying to figure it out. I got in touch with the lovely people at Wisp, and they got all the info they needed, and by the time I brought them my computer they had done their homework. Jamal figured out all the things I had screwed up in my many futile attempts and he was extremely nice and supportive about all of it, and then he totally fixed it! It works, and I cannot fully express with words how amazing that is to me and how grateful I am. Wisp is the best! Totally worth the trip to the westbank :) read more

Had an iPad with a cracked screen and needed it replaced. Wisp took care of it quickly and the iPad looked fantastic afterward. Good quality parts, they use OEM. Fair price and friendly service. Was very happy with the job! read more

Had an Ipad screen repaired. It was fixed within a wk. The price was 120.00 a lot less than Apple store and didn't have to make an appointment. I didn't realize there was a place on the Westbank to repair screens.. So for you Westbankers, you have to check this place out!!! it was worth it. I gave them 5 stars on Yelp read more

A little hard to find if you aren't familiar with the West Bank but well worth the trip for the wonderful service, friendly staff and great prices! I paid a visit to them for phone screen repair and they were incredibly accommodating and affordable.They're also located in a very nice building in the gorgeous Fountain Park Center so you can walk around and take in the scenery and ducks or even grab a bite to eat at Parrot Pete's or Voodoo BBQ while you wait. Repair for my phone screen (front and back) took about 45 minutes and I was very satisfied. read more

My wife's iPhone 6 Plus took a dive in a puddle and busted the screen. I had opened it and dried it out. It looked good, but would not come on. I took it to the Apple Store, waited 1.5 hours just to be told it could not be repaired. I contacted WISP and explained my circumstance. They said bring it over. The opened it up and put on a test screen. The phone came on! I left it with them. They did a data recovery (my wife don't back-up), cleaned, inspected and after an evaluation and consultation with me, they replaced the screen. The phone is working great and all I paid for was the screen replacement. They were coning to keep the recovered data for a week. I was able to back-up the phone. Their customer service and professionalism is OUTSTANDING! Highly recommended! read more