I began coming here after learning of a torn rotator cuff injory I sustained during a workout…read more Luckily, it was not so advanced that I would require surgery. My doctor told me that, if I stick to a regimented therapy plan, I should be able to recover with near full use of my shoulder. After a less than pleasant experience at a hospital-based PT office, I decided to make a change and try out Symmetry. Their office hours are way more accommodating. Depending upon your schedule, they have early mornings, midday, and evenings available, as well as Saturdays. This was the initial selling point for me, as I was researching new locations. After reading some of the online reviews, I made the decision to have a consult. I met the owner, Chris, during my first visit. He immediately put my mind at ease, and understood all of my concerns. I am a highly active 45 year old wife, mother, and professional, so it was and is, very important for me to recover so as to feel when again. The front desk staff is super accommodating. They know all the patients by face and name, and they really make you feel at home. The PT staff is upbeat and help to motivate all the patients. They always have great music on, the space is clean, and I've never felt neglected. I'm a bit of an introvert, and they always just let me be. I do like to listen to the banter that goes on. The place, the staff and even the patients, all feel like a little family. I took a small break over the holidays, due to traveling, but plan to visit my docs for a check in, and to continue with my PT. I'm hoping to begin training for a 2025 Spartan. Fingers crossed!

All the staff is really knowledgeable and works as a team. I have gone for two different injuries…read moreover the years, and have noticed great improvement in my pain level with their help.

Front desk/ Appointments/ verifications and accuracy of appointments . The people who make…read moreappointments apparently do not disseminate information to other staff, it's a comedy of errors. I was informed that my insurance had to be verified, ( I had a prescription from a sports medicine Doctor) yet 28 hours later no confirmation. Called and spoke to a therapist and was told that my appointment was at 4:00pm yet made it for 8:00am plus no verification of insurance had been done. Too bad , their services were much better years ago, now nobody seems able to properly perform simple tasks .Needless to say , I cancelled the appointment . I f this is indicative of services provided, look out!

Ivy Rehab Therapy came highly recommended by White Plains Physicians. The team at Ivy Rehab they…read moreare awesome. Always make you feel welcome by greeting you by name and makes you feel like family. Willing to work with your schedule. Never a dull moment. The establishment is always filled with laughter. I have been a patient over the last few months. This establishment got me back to work. Without them I would have been lost. Great muscle strengthening, posture building and body mechanics being taught. Great hands on body works done. Great place to do therapy after an injury. Thanks to their awesome team of therapists Ted, Russell, Brian and Kim. Other great team members Trevor, Rein, Laurie, Melissa and Conrad.

Just to add about the care of Dr. Weigel he's the only thing good about the appointment the Billing…read moreoffice well that's another story and that's why I have a negative review because the Billing office didn't do their job they decided to bill me instead it is their responsibility to call the insurance company if the insurance company is requesting medical records for a service . that is their job to send it and they didn't do what they said they did and they decided to bill me for it. I'm not responsible until they send their bill to the insurance company and do what they need to do as a billing office. They are only allowed to bill me for a coinsurance if the EOB specifies I received an $1100.00 bill from Dr Weigles office I had an office visit the first and only visit at 1088 North Broadway Yonkers , Ny - I paid my $40.00 copay and my UHC insurance paid for the service that was billed and he is in network with my plan so why in the heck would I get a bill for $1100.00 what the heck is going on with this billing office? Before making this apt I verified with my ins and with the office of Dr Weigle my responsibility was $40 which is my copay and the EMG And muscle test amount I may be responsible if this service was billed which based on the UHC EOB it was not billed and even if it was billed the amount I would have been responsible for is $115.00 and that is all I am not responsible for anything else I will never go to this office again because of the fraudulent bill I received nor will I ever recommend this office I am not paying $1100.00 for an office visit

I'm always apprehensive when I need to visit a new place in the area, especially a doctors office…read more But this place deserves 10 stars, literally. Every person that works here is tremendous. The front desk, the pt aides, the physical therapist, and Dr. Weigle himself. They are all very personable and kind. I never feel rushed or feel like I am bothering anyone. The receptionist is so friendly (which makes or breaks a place) and there is essentially no waiting time. If physical therapy is on your horizon , I would highly recommend this place. Dr. Weigle and his whole team are nothing short of amazing!

Very rude staff. I called to make an appt and to also verify my insurance and co- payment. The lady…read morethat picked up the phone rudely said, "You need to call your insurance yourself". Like excuse me? I know they have to call anyway and verify my coverage, so I did not understand what the issue was. I asked her to call me when she verifies my insurance coverage and 4 days later went by and she never called me back. I called and cancelled my appt and I decided to go with my 2nd recommendation from my doctor- Ivy Rehab on memorial hwy. They are very professional and experienced. Theres also parking. Advise: Train your staff!!!

The therapist is great, very friendly, warm and kind, however the manager, which is the lady who…read moreanswers the phone is incredibly rude, is impossible to ask her questions, set up appointments or get any help from her, whatever you say she will flip and answer I AM THE MANAGER, IF I SAY SO THEN THATS THE WAY IT IS, doesn't matter what you ask, how polite you are, her attitude is impossible. They should seriously consider changing her.

The quality of service is the best. I've been to other physical therapy locations but have never…read morehad the success that I found with Active PT

This location is really great. I've had other P T places work on me and I must say Active P T is…read morenon to be compared to. Hands on therapy and massage therapy and not the instructional type. I am getting the hands on that I need, to help me to a normal life again. I highly recommend this facility if you are in need of Physical Therapy.

This place is wonderful! Great atmosphere and very clean. All of the staff are friendly and make…read moreyou feel welcome as soon as you walk in. I have received therapy sessions from Dr. Salim Diab and Dr. Sam Mazahreh, they are both miracle workers! I have been receiving chiropractic therapy sessions with Dr. Mazahereh for two years for my chronic back pain and I always feel like a new woman after our sessions! I have never experienced any pain or soreness after my sessions and my back spasms have significantly reduced. Dr. Mazahereh works to get you out of pain, then works on strengthening and wellness. I found his approach so effective and now visit occasionally to maintain my back wellness. Dr. Mazahereh clearly loves what he does, and it is apparent in his unwavering enthusiasm for his patients and their recovery. Try them out, your body will thank you!

Great place good atmosphere and DR Diaz knows what he is doing he has help me feel so much…read morebetter

Edwina has been a tremendous help with my ankle fracture recovery! She offers personalized…read moreone-on-one sessions (something I'm very grateful for) which reassures me that I'm getting the best care possible, and allows me to make new progress each session! Her professionalism, knowledge, and warming personality make me look forward to all my sessions with her!

Edwina was terrifi, extremely thorough in her diagnosis, got right to issue, as much of a Healer as…read morea physical therapist, Ive been to a few, highly recommended

I went to this place for physical therapy back in 2021 because the muscles in my right leg needed…read morestrengthening. The staff were kind, respectful, and considerate when scheduling appointments and were always flexible when changes needed to be made. The therapists were also kind and respectful during therapy. They didn't try to rush you through your sessions and would adjust your program to address any new concerns related to your therapy. I am excited to be going back next week for a pinched nerve that I know will be addressed with the best of therapy.

My physical therapist, Joanna, who has helped me with two different problems, is fun, empathic,…read morekind, and very good. She devised exercises tailored to the sports that I do and made going to PT something to look forward to. I highly recommend her. Andrea

Excellent, dedicated, compassionate, friendly staff. Have worked with Melanie Karol twice now and I…read morehighly recommend her and her colleagues at StarPro in New Rochelle. My orthopedist referred me to Melanie and she is the best!

Excellent place for recovery. Dedicated and competent staff. Very compassionate delivered in a…read morerelaxing and spotless environment. Highly recommend.