I've been coming to this location for about 6 months. Miguel and Jane are excellent in what they…read moredo. The facility is always clean. Jermaine and Charlene display great professionalism when you come in. The grioe that I have is how they book appointments. Depending on the day, there could be only one therapist trying to treat 50 people in one day. Appointments are not spaced out properly. Appointments should not be scheduled every 20 mins. It's not fair to the patients or to the therapists. There are times where I have to wait up to 20-45 mins to be seen due to overbooking. This needs to be rectified. To satisfy the demands I think more therapists should be available or provide enough time between patients appointments.

If you are looking for timely therapy, this place is not for you. I am currently about to finish my…read moresecond track of therapy over 2 years and I do not recommend this place at all. They are constantly overbooked and because there is no waiting room to speak of, all the overflow clients are spaced all around the front of the building. My main issues are overbooking and changing appointments without consulting me. My appts. would be scheduled for 9:40, I always arrived at least 10 mins early and just like today as I'm writing this, it is almost an hour that I am waiting to be seen. I would say this happened with 85% of my appointments with wait time past my appointment time averaging between 40-1hr. I also would constantly get text messages telling me that I had an appointment on a day not on my original schedule. Sometimes those text would arrive the day before. I was constantly having to try to change them back or to another day. This is the only therapy company I have used but I would def not recommend them.

I waited almost 2 months for the appointment date, for an 11 yr child with a leg discrepancy with a…read morereferral from his podiatrist. I arrived 5 min late for appt because the parking situation is atrocious, regardless of how early I arrived. No warning from office when I made the appointment also, no confirmation call where, a heads up could have sufficed. There's a 15 min grace period, found out after check in. After standing there watching the girl behind the glass look flustered for about 5 min, followed by PT's coming over to assist her waiting another 15 min or so... I ask how much longer only to be told I was 5 min late and they are trying to find someone else to see my child. The time wasted scrambling, rather than have the already scheduled PT bring him in, access him, begin training him, and lose 5 min of the 30 session due to lateness... would have been a more HUMAN response considering the excessive wait period for appointments. Especially after observing several PT's behind the glass, "helping" the receptionist, including the one scheduled.

This is my second time being treated T here. This place is the greatest place to for therapy. The…read morestaff is so sweet and so professional. They care about a bout their patients. My therapist is so sweet znd so encouraging. I got better tally fast because of her program of execrise s. She makes The sessions so much fun it does feel like exercising. She's so easy to talk, we h e n the session is finished I feel so much better.

Bet pleasant and helpful staff. Parking is difficult if your not a resident of coop city with a…read morespace in the garage. they treated me well and seemed to get the back fixed.

Long term patient. Supportive and knowledgeable team.read more

Clean office and respectful well meaning staff but availability can be tight and getting a call…read moreback can be two to three days after the message was left. Good for maintenance and a referral. Dr. c is really caring and the fact that she can do gyno exams too is helpful since I've never had one. Keeping Psychiatrist coverage can be tricky thought just try to get your referral slips for more complex issues .

Great patient relations!! Dr listens to your concerns. Front desk is amazing. Wait time is a bit…read morelong but the service provided makes you forget about it. Thank you for all you do!

Knowledgeable doctors, great staff. was able to help moderate my pain after being hurt on the job.read more

I was referred to Dr Cean after a NYC doctor who previously treated me no longer accepted my…read moreinsurance. What a fortunate experience for me! Dr Conrad Cean has been the best thing that's happened to my challenged herniated disc back in years. I've just completed the second series of epidural injections. Dr. Cean explains everything thoroughly in an easy to understand way and has professional and experise that is sublime. As a former R.N., I've worked with a lot of M.D's and Dr. Conrad is an A+ in my book! Lynne G

Warm friendly atmosphere which is the first step in healing. Support and kindness all around. I…read morework as a nurse in the community, I find this place essential for the aging population. It is also great for sports injuries and the like. Highly recommended.

Excellent & caring serviceAlways professional but treats everyone as if there are a part of the…read morefamily.

I want to send a special thanks to Ms burrell Ms Rogers Ms James Ms Gayle Mr Laarnel registered…read morenurse and my homegirl Eva. They all took care of me like family in my time of need. And let me not forget the social worker Christina who helped me so much. I will be leaving tomorrow I will have every single staff member in my heart always. Thank you and God bless.

I was a patient there in 2010. I was on a wound vac and couldn't go to the bathroom. I needed a…read morebedpan. Doggone nurse said I wasn't her patient and wait for the next shift. A friend visited me and saw me covered in excrement. That place was a complete hell hole. They wouldn't give me physical therapy and one guy tried to escape

Highly recommend for all your physical therapy needs. Luisa is the best and has the patience of a…read moresaint and very knowledgable.