1. Pondfield Physical Therapy

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Bronxville, NY

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Pondfield Physical Therapy

4.2 (5 reviews)
Open • 8:00 am - 8:00 pm

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JAG Physical Therapy

JAG Physical Therapy

1.0(1 review)
2.1 mi
Consultations available
Offers customized solutions

I'm very disappointed with how JAG Physical Therapy handled my appointments. I had to cancel some…read moresessions because I was sick or dealing with emergencies. I also received frequent texts offering appointment times that I couldn't accept because I was working. When I called to schedule an appointment for my workers' compensation case, I gave the receptionist the information she requested. I was then told that they could only schedule my initial appointment and that, because of my past cancellations or no-shows, I would have to call every day to see whether they had an opening. I was told this was JAG's policy. I understand that appointments need to be managed, but being told to call daily for care was upsetting and left me feeling dismissed. I'm especially disappointed because I really liked the therapist at this location. As a therapist myself, I value professional, respectful care, and this experience did not meet that standard. I hope JAG reviews how this policy affects patients who are sick, have emergencies, or cannot accept last-minute appointments because of work. At this point, I guess I'll need to find another facility that genuinely cares about its patients.

From the owner: Welcome to the Yonkers Intercounty Medical Plaza JAG Physical Therapy clinic. We are a…read morecomprehensive outpatient physical and occupational therapy company which provides rehabilitative care for general orthopedic, sports and soft tissue injuries, Workers' Compensation cases, and Medicare patients. Our physical therapists, athletic trainers and exercise physiologists at the Yonkers Intercounty Medical Plaza Physical Therapy clinic are invested in your full recovery.

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Pondfield Physical Therapy - physicaltherapy - Updated October 2026

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