I moved into a place with a fireplace and chimney, so I hired this business through Yelp Projects…read morefor cleaning and inspection services. They were responsive, arrived on time, and appeared knowledgeable. However, I'm deducting stars because I wasn't fully convinced about the thoroughness of their inspection and the value. For example, they didn't check whether the gas fireplace was working and mentioned that the fireplace was clean enough, which resulted in the entire visit--greeting, inspecting, cleaning, and leaving--taking less than 20 minutes. Despite this, I was charged the full flat fee. While I understand it was their busy season, I expected a more detailed inspection for the price. Overall, the experience was okay, but I wouldn't recommend them for anyone seeking an in-depth evaluation of their fireplace or chimney.

We hired Alliance Chimney to investigate a problem with our 100 year old chimney. Justin was…read moreprompt, great at communicating with us and providing options, including what could be deferred and what could not. We had him tuckpoint and do some repairs on the crown and will definitely work with him in the future!

We had an excellent experience with Lifetime Chimney. We…read morehave a chimney that we never use that needed to have a cap put on. Another company said they would only rebuild the entire fireplace and chimney. We never intend to use the fireplace and just needed to protect it from weather and creatures getting in. (We couldn't afford a complete rebuild in any case.) Lifetime Chimney saved us! They completed some repairing so they could install a cover/ cap, and they pressure washed the chimney. Miguel did an excellent job and was very kind. When I first called in, I spoke with Brian who was incredibly helpful! I was worried when I called in, but Brian explained what they needed to do. He patiently gave me clear information. The chimney looks great and it makes the house look great. We're relieved to have it protected now. I would hire this company again!

Outstanding! Michael was thorough in his inspection and explained everything to me from changes to…read morechimney safety over time (our house was built in 1928) to what we can and need to do today. He gave me suggestions but did not try and sell me anything I didn't need. After the inspection I had him install a stainless steel chimney cap for $275. We had one done at our other house that cost over $500 a few years ago. Lifetime Chimney is my personal go-to from now on and the place I recommend!

Family Chimney repair is top notch. They did a partial rebuild of my chimney from the roofline up…read more They came out within days. The work they did is fantastic. I was very pleased with the bid. They had a very clear contract and filled it completely. Every single person I dealt with was kind and friendly. I won't hesitate to recommend them.

My chimney was falling apart, the roofers were afraid to touch it. Family Chimney came out and…read morerebuilt the chimney with immaculate precision! A few weeks later I ran into an issue with the damper, and the owner himself came out and diligently worked on the issue until it was solved. Excellent business, highly recommend!

Hired Crystal and Jerry a year ago to first sweep our wood stove pipe and then assess its integrity…read moreas it had evidence (rust) of leaking. They recommend the work that was needed to stop the leak and we agreed to proceed with their services. The pipe continued to leak and they did come back once to "fix" the leak. It never stopped leaking even after the follow up visit. Subsequent calls were met with excuses as to why they could not come out right away. Fast forward to "today"... we decided to have a new roof installed due to other issues so I had a real professional stove installer out to reassess the entire stove pipe from the stove itself all the way up to the weather cap. In his opinion, the repairs done by Jerry were "laughable" (his words, not mine) and that the telescoping pipe he used inside the house was totally wrong and installed upside down. At least it is done correctly now. I would not recommend Crystals service... what a total waste of money that was.

These folks charged us $300 just to look at the roof and when we decided not to go with them , they…read moretried to charge us for parts they had already ordered. We had no contract with them. The woman doesn't even know how to spell and she says she works at a bank. Super sketch. Go with Haltnir's Chimney in Tillamook. These folks are frauds!

These guys did a pretty good job. Responsive and the work seems like it was high-quality. They…read morestayed in communication and the final result was as expected, and I have pretty high standards. Good value.

They did a rebuild in my chimney, and they have an amazing job!…read more Very professional and nice people

I was surprised to hear from Oregon Chimney three years after they completed work at my house. My…read moreexperience with them back then was good, and I've even referred them to others. So when they sent me a past due bill out of the blue yesterday and threatened to send me to collections over it ("I really don't wanna have to send you to collections" is a direct quote), it left a sour taste in my mouth. If they had approached me and said "Hey, we're so sorry, we just now caught this billing error," it would've been easier to stomach... or even better if they ate the loss as a learning lesson for their billing department. Since three years has passed, I don't have the paper trail to know why this amount wasn't paid - it was $220 compared to the $3800 I did pay, by the way. They said they've tried to contact me about it since, but I have no record of that. I'm not sure why they're just now asking for it - new management? Financial trouble? While the original service on my chimney was good, the handling of this situation has left me disappointed and reluctant to use or recommend them in the future.

Since I used online reviews like Yelp, Google, and Nextdoor as one of the reasons I chose Oregon…read moreChimney to do my chimney repair I feel obligated to post an honest review with pictures of the unprofessional work done by Oregon Chimney. Online reviews only work when folks post the good the bad and the ugly. You get to decide which one this is. I wouldn't recommend Oregon Chimney at all. The mason crew they send out (Rene et al) tried to scam me and rip me off. I paid $7000 for a full chimney tear down to the roof line(plus some shoulder work and re-tuck pointing of the lower portion of the chimney below the roof line). I left in the morning shortly after they arrived when they were just starting to tear down the old chimney. When I came back ~2 hours later they were magically already almost done with the entire rebuild? You could tell by the poor quality of their work that they only took the old chimney down about 1/2 way to the roof line and then haphazardly started to rebuild before I returned. The part they did rebuild looked horrible. It had inconsistent, non uniform, oversized and wandering tuck point joints of different sizes. Also instead of being square like the old chimney was it flared out toward the top and was slowly getting wider from where they started 1/2 way down to the top. In addition the new flashing they used looked horrible as it had excess visible caulking and was high profile and sticking out looking very unprofessional. Further more the "shoulders" of the chimney had sloppy mason work and they didn't even clean up the old joints before they put a sloppy coat of mortar on top. Oregon Chimney has multiple mason crews and it seems there is no accountability to the customers for the work they are sent out to do on their behalf. In my case there was no inspections, evaluation, documentation, or photos taken of the work done to be reviewed by Oregon Chimney management? I wonder how many other unsuspecting customers Rene also did this to. I doubt I was the first one. Was the owner of Oregon Chimney even aware of this situation? Honestly I am surprise the owner or someone else didn't reach out to me directly after I sent in the photos of the unprofessional work done by Oregon Chimney. Instead I had to call several times to even get a response at all, and then it was only a lackluster text response. The employee who was text messaging me (Charlene) also has horrible customer service skills and basically said that Oregon Chimney doesn't operate like that when I called them out for trying to scam me and not do the work that I paid in full for. The only reason I even got a response from them was because I sent them a Certified letter letting them know that I was going to file a complaint with the Oregon CCB (which is required by OCCB). Charlene's initial response was asking me to pay more money ($800) for them to come and clean up the work they did do...I'm not kidding. I have text messages from them proving this. They also said the poor quality of work they did do was because they reused the old bricks! When asked why they didn't do the full tear down to the roof line like I paid for Charlene said they had photos they would provide showing me that they did indeed do a full tear down. Of course they never provided these alleged photos because Rene never took any and they never did the full tear down to the roof line, instead only going about half way down (on a rather tall chimney I might add). Eventually(after I sent them the certified letter stating I was going to file a complaint with the Oregon Contractors Certification Board) they did say they would redo the work and rebuild the chimney like my contract that I paid in full for explicitly stated. However they wanted to send Rene and the same crew out to do the second rebuild! I said that was completely unacceptable and I needed an entire different and better crew do the new work. After the second crew was finished with the redo/rework I had requested someone come and inspect and review the new chimney rework with me when done. When their lead mason Jeff arrived he had absolutely nothing to say about the work. Barely spoke to me at all. Literally no comments on what was redone. Didn't discuss what the second mason crew did, redo, fixed or anything? I did all the talking. No one from Oregon Chimney ever apologized or thanked me for being patient and understanding and willing to work with them. In fact they wouldn't even acknowledge that their previous mason Rene tried to rip me off and scam me. I could go on and on about this horrible experience. Ive got receipts, photos, and text messages to back up my review. I gave them a generous 2 stars only because they did come out eventually and redo the chimney work and it was at least adequate/acceptable the second time. Otherwise I would have given them 0/1 star review (which is what they deserve for the experience I received.

I'd give them six stars if that was an option. Alex is the ultimate professional! We called to have…read morean inspection and Alex was at the door within ten minutes! He gave us an estimate and returned the following day with equipment. He was prompt, respectful, and efficient. We could not be more pleased. He did a great job and I'd highly recommend Five Star Chimney Repair. (In fact, I already have recommended them to two neighbors!)

From the owner: Chimney Rebuild - Oftentimes, broken bricks or deteriorated masonry joints can be repaired with…read morechimney tuckpointing work. That involves a stone mason filling in the broken mortar joints in-between the bricks of your chimney. Chimney Tuckpointing - Did you know that all masonry chimneys need repair at some point? The mortar joints become damaged due to harsh weather conditions, particularly excessive amounts of water. Crown Repair - If the top of your chimney, called a chimney crown or chimney wash, has cracks or missing pieces, it's time to get it repaired. Cracks or missing chips in the mortar crown can lead to extensive water damage Chimney Flashing - Flashing is found at the point where your roof meets your chimney. It's supposed to create a waterproof seal that protects your roof and chimney from moisture penetration.

Just bought a house. Inspector noted minor repairs might be needed on Chimney, so I called for an…read moreestimate. Not only was the cleaning $260 (two other companies would do it for $125) but the estimator claimed we needed to rebuild the entire thing, and claimed that water was leaking into our heating system in the crawl space. This was odd because I just had the heating system serviced and nobody said anything. Called back the heating guy who did an immediate inspection. He fools me things were great and no problems. Not even condensation. I then went to two other repair companies for the chimney. Both of them laughed at what Portland Chimney said needed to be done, and quoted me about $2500 in repairs and claimed it was not urgent, vrs an immediate need to rebuild and 12k in repairs. This is a dishonest company.

Excellent service. Our chimney needed a new housing on top and repair to some of the bricks either…read morereplacement flashing along the chimney. Our requested services were completed with a great value for services rendered. Very impressed with quality of work.

Had a list of questions and they took the time to answer everything. I changed my mind about stove…read moretype twice. They understood it was an investment and I wanted to be sure. Install went well.

I thought we had a plan in place but after requesting some follow up to identify the location of…read morethe stack, no one showed, been radio silent, pretty much supports some other reviews....??? Im just confused on why u never reached back out? Anyways, we will find an alternative installer. Take care