If you're considering Alliance, don't…read more Roughly a year or so ago I hired them due to a leak coming from my chimney. After their inspection it was determine the flashing was in poor condition and needed to be replaced. This was done. About a month or two later the leak returned and some additional work on the flashing performed. Cut to earlier this year and the leak once again returned. Having lost faith in Alliance I went with another PDX-based fireplace and chimney company. On inspection they immediately asked who had done the work being going over how it was some of the worst, most incompetent/novice work they'd seen, went over the issues, and provided a quote for new flashing. Once work started and the Alliance flashing was removed it was then brought to my attention that not only was the flashing problematic but that the brickwork underneath it was eroded, quite noticeably so. While not Alliance's fault, this was called out as a contributing factor to the leak and should have called out when the original flashing was removed. Should have. They never brought it to my attention. Separate from work performed, Justin was pretty sloppy with communication and paperwork, as it would sometimes require 2 or 3 voicemails before I would hear back from him, as I'd notice issues with the quotes, and as I received calls from him from a few different phone numbers. There was also a tarp left wrapped around the chimney for a few weeks that he had no clue about. In summary: don't walk, run away. Between sloppy admin skills, bad communication, poor quality of work, and the willingness to do the bare minimum while covering up larger issues, I can't in good faith suggest Justin or his "team" to anyone.

I moved into a place with a fireplace and chimney, so I hired this business through Yelp Projects…read morefor cleaning and inspection services. They were responsive, arrived on time, and appeared knowledgeable. However, I'm deducting stars because I wasn't fully convinced about the thoroughness of their inspection and the value. For example, they didn't check whether the gas fireplace was working and mentioned that the fireplace was clean enough, which resulted in the entire visit--greeting, inspecting, cleaning, and leaving--taking less than 20 minutes. Despite this, I was charged the full flat fee. While I understand it was their busy season, I expected a more detailed inspection for the price. Overall, the experience was okay, but I wouldn't recommend them for anyone seeking an in-depth evaluation of their fireplace or chimney.

We had an excellent experience with Lifetime Chimney. We…read morehave a chimney that we never use that needed to have a cap put on. Another company said they would only rebuild the entire fireplace and chimney. We never intend to use the fireplace and just needed to protect it from weather and creatures getting in. (We couldn't afford a complete rebuild in any case.) Lifetime Chimney saved us! They completed some repairing so they could install a cover/ cap, and they pressure washed the chimney. Miguel did an excellent job and was very kind. When I first called in, I spoke with Brian who was incredibly helpful! I was worried when I called in, but Brian explained what they needed to do. He patiently gave me clear information. The chimney looks great and it makes the house look great. We're relieved to have it protected now. I would hire this company again!

I Had to replace my chimney to the roofline as it was crumbling…read more I got 5 estimates and chose to to go with Lifetime as they were the most thorough in the bid. The crew came out on time, super professional and did an outstanding job! The crew went above and beyond in making the chimney look amazing! This will be my GOTO Masonary company from now on! Thank you Lifetime for making the whole process so easy!

November 27-28, 2023 Look no further for all of your chimney…read moreand masonry needs. Igor and his crew are extremely knowledgeable and SO incredibly hardworking. We just purchased our home and our chimney was a complete disaster and needed to be partially rebuilt among other things. Igor and his team were in and out within 2 Days and we now have a gorgeous and safe chimney! Igor was great at communicating and explaining everything that was going on, as well as finding solutions when small things came up. We are so grateful and will recommend them to anyone! Well worth the cost for the incredible quality of work! Thanks again Family Chimney Repair! *edited review to add finished photos

Family Chimney repair is top notch. They did a partial rebuild of my chimney from the roofline up…read more They came out within days. The work they did is fantastic. I was very pleased with the bid. They had a very clear contract and filled it completely. Every single person I dealt with was kind and friendly. I won't hesitate to recommend them.

Hired Crystal and Jerry a year ago to first sweep our wood stove pipe and then assess its integrity…read moreas it had evidence (rust) of leaking. They recommend the work that was needed to stop the leak and we agreed to proceed with their services. The pipe continued to leak and they did come back once to "fix" the leak. It never stopped leaking even after the follow up visit. Subsequent calls were met with excuses as to why they could not come out right away. Fast forward to "today"... we decided to have a new roof installed due to other issues so I had a real professional stove installer out to reassess the entire stove pipe from the stove itself all the way up to the weather cap. In his opinion, the repairs done by Jerry were "laughable" (his words, not mine) and that the telescoping pipe he used inside the house was totally wrong and installed upside down. At least it is done correctly now. I would not recommend Crystals service... what a total waste of money that was.

These folks charged us $300 just to look at the roof and when we decided not to go with them , they…read moretried to charge us for parts they had already ordered. We had no contract with them. The woman doesn't even know how to spell and she says she works at a bank. Super sketch. Go with Haltnir's Chimney in Tillamook. These folks are frauds!

These guys did a pretty good job. Responsive and the work seems like it was high-quality. They…read morestayed in communication and the final result was as expected, and I have pretty high standards. Good value.

They did a rebuild in my chimney, and they have an amazing job!…read more Very professional and nice people

I was surprised to hear from Oregon Chimney three years after they completed work at my house. My…read moreexperience with them back then was good, and I've even referred them to others. So when they sent me a past due bill out of the blue yesterday and threatened to send me to collections over it ("I really don't wanna have to send you to collections" is a direct quote), it left a sour taste in my mouth. If they had approached me and said "Hey, we're so sorry, we just now caught this billing error," it would've been easier to stomach... or even better if they ate the loss as a learning lesson for their billing department. Since three years has passed, I don't have the paper trail to know why this amount wasn't paid - it was $220 compared to the $3800 I did pay, by the way. They said they've tried to contact me about it since, but I have no record of that. I'm not sure why they're just now asking for it - new management? Financial trouble? While the original service on my chimney was good, the handling of this situation has left me disappointed and reluctant to use or recommend them in the future.

Two jobs this year (have been using them for years): Cleaning the chimney, repairing some damaged…read morefire-box grout, even making the repairs match the old, unprepared portion. Tech Johnny was on time, neat, easy to chat with.

I'd give them six stars if that was an option. Alex is the ultimate professional! We called to have…read morean inspection and Alex was at the door within ten minutes! He gave us an estimate and returned the following day with equipment. He was prompt, respectful, and efficient. We could not be more pleased. He did a great job and I'd highly recommend Five Star Chimney Repair. (In fact, I already have recommended them to two neighbors!)

From the owner: Chimney Rebuild - Oftentimes, broken bricks or deteriorated masonry joints can be repaired with…read morechimney tuckpointing work. That involves a stone mason filling in the broken mortar joints in-between the bricks of your chimney. Chimney Tuckpointing - Did you know that all masonry chimneys need repair at some point? The mortar joints become damaged due to harsh weather conditions, particularly excessive amounts of water. Crown Repair - If the top of your chimney, called a chimney crown or chimney wash, has cracks or missing pieces, it's time to get it repaired. Cracks or missing chips in the mortar crown can lead to extensive water damage Chimney Flashing - Flashing is found at the point where your roof meets your chimney. It's supposed to create a waterproof seal that protects your roof and chimney from moisture penetration.

I really appreciate Portland Chimney, they're timely, they communicate well. They do a good job…read morethey clean up everything they're careful with your property. I can't recommend them enough.

Just bought a house. Inspector noted minor repairs might be needed on Chimney, so I called for an…read moreestimate. Not only was the cleaning $260 (two other companies would do it for $125) but the estimator claimed we needed to rebuild the entire thing, and claimed that water was leaking into our heating system in the crawl space. This was odd because I just had the heating system serviced and nobody said anything. Called back the heating guy who did an immediate inspection. He fools me things were great and no problems. Not even condensation. I then went to two other repair companies for the chimney. Both of them laughed at what Portland Chimney said needed to be done, and quoted me about $2500 in repairs and claimed it was not urgent, vrs an immediate need to rebuild and 12k in repairs. This is a dishonest company.

I highly recommend this company! The two young men that came out to check our fireplace for a…read morepossible leak were friendly and attentive. After our horrible experience with another company we were more than pleased with this company. They definitely exceeded our expectations and went above and beyond our expectations! We called to make an appointment and they came out the same day! I repeat HIGHLY RECOMMEND!

It has been a pleasure to work with these folks ! Very professional and accommodating with a well…read moretrained confident install crew ! I highly recommend them !