Wisconsin does a great job with the rest areas and this is a great example. Easy to access with a…read morelong deceleration ramp and well marked separate areas for trucks and autos. I'm not sure why they opted to put the autos closer to the highway since the truckers are going to be idling and we four-wheelers need the quiet for sleep, but anyway. Clean restroom, lots of space and a small display with brochures and information about local amenities and activities. This was a nice spot for a quick bathroom break before continuing onwards. [Review 20703 overall - 272 in Wisconsin - 1684 of 2023.]

First time coming here but I needed a place to stop at for a quick stretch. It's a clean, spacious,…read moremodern but older rest stop. Overall it's a well maintained though out dated place but better than the ones in Indiana. Features a great central area, not many toilets inside either highly recommend getting to those vending machines before they Jack up the prices.

I visited Pilot Travel Center #164 in Mauston, WI (1101 State Road 82 East) on June 20, 2026, to…read morepurchase diesel. Unfortunately, my experience with the customer service at the counter was very disappointing. The employee working at the register (I later learned her name was Velma) asked me what I needed while she was focused on an electronic device and did not make eye contact. I answered that I needed diesel, but her tone became noticeably irritated while asking for the required information to process the fuel purchase. After completing the transaction, she said, "Okay, you're out of here," which came across as disrespectful and unprofessional. Right after that, while I was walking toward the restroom, I overheard her talking about me with the next customer in line, which made the experience even more uncomfortable. I also noticed another interaction that I found unprofessional. While speaking with the same employee who helped me get her name, she repeatedly said loudly, "I really need to go home. I want to go home. I have to go home." I understand that employees can have difficult days and may feel tired, but saying this loudly in front of customers created an uncomfortable atmosphere. I went to get a cup of ice, but they were out of ice. I also tried to get the employee's name, but she did not have a badge displaying her name. I asked her for a receipt so I could get her name from the receipt, but at the bottom of the receipt, the system displayed information that appeared to be an error. The receipt I was given was also not the correct one for my transaction. I then asked another employee for her name so I could write this review. I normally expect a professional and respectful interaction at a major travel center like Pilot. I hope management can address this situation and remind employees about the importance of customer service, communication, and professionalism.

Does not honor the Good Sam discount. Good Sam is advertised for Pilot/FlyingJ nationally as a…read morediscount for RVs. I hope they enjoy they few bucks they ripped of from me since I won't ever stop at this station again.

This Kwik Trip has a duck machine. That's right, folks, A DUCK MACHINE! This is one of my most…read morefavorite "simple pleasures" in life. Who doesn't love a little plastic duck or dog or bird??!? Sure it costs $1 but you get to play until you win and I always enjoy a new little road trip companion. Also, they have an excellent selection of greeting cards, very clean bathrooms, all the KT food you know and love ;) If you are not in the mood for a grilled cheese sandwich, pothole pizza, or cheeseburger, Denny's is right there to satisfy your pallet. I think Charlie Berens has mentioned this in is skits or standups - but it is really is a uniquely Wisconsin experience. I will likely always stop here during my travels up and down I-90 just knowing there is a duck machine and clean bathrooms.

I stopped at this on the way to the Madison area and was not as impressed with this location. I…read moredidn't get the name of the little older woman checking out but she was not real friendly may lean towards rude. Had some good food options and store area was mostly clean.. The bathrooms were a little dingy with pee all over the women's toilets and men's restrooms were kinda gross also. Not the image that is usually seen with Kwik Trip, not what we're used to being from La Crosse area.

New establishment located in the Wisconsin Dells area. Right off the highway but it's a pain in the…read morebutt with the construction going on but it has l a wide variety of everything with fresh, hot meals and clean restrooms. Staff here is also friendly.

I stop at this location just for the friendly and helpful employees. I have a tremor that causes me…read moregreat difficulty when purchasing my items, putting in my phone number for rewards, even paying is difficult, Today an employee actually took my dragon fruit slushie to my car for me- she also assisted putting the lid on it too! I dont recall her name, but Kimberly D has also been very helpful and very nice to me. The place is very clean, also. My only complaint is that the dragon fruit slushie machine is on the fritz a lot. Good thing there are more flavors- who can resist a frozen coke? I like the location and I also appreciate the coupons I get for being a member.

Great place to stop! The bathrooms were clean and they had some healthy choices in the mini mart…read more Oranges and apples! And they have Spotted Cow beer! The staff was friendly and it was as good as it gets for pit stops.

I only stopped here because I saw on the hunts brothers pizza website that it was sold here. All…read morelies, gas is gas... I wanted pizza. You let me down

It's a small gas station but the reason I stop was to buy cheese curds and beef sticks made in…read moreMontana I always think there kind of higher priced but I have to buy some on my way through each time. The place was well stocked but I like to stop at the bigger pilot travel stations

I came in looking for a few items and as I asked the cashier guy with longer hair he gave me this…read moredumbfounded answer of "if you don't see we don't have it." Not sure if the employee was on something but this place is not worth stopping at, spend you money else where

-4 ° and I blew a tire on the interstate. I called Mobil and he was there in minutes. They got…read moreme a new tire and installed it. Fantastic service. Thanks Jim and Deb.

I will say. I was satisfied with my service the first 4 times. How ever earlier this week. I took…read moremy 2011 Lincoln Navigator in for a front end brake job. They decided that my rotors needed to be replaced not turned. The mechanic took the callipers off the vehicle. Opening the brake fluid system to open air. I was lead to the mechanic bay to see the parts. So yes I know they took the callipers off for a fact. They returned my car to me. So I figured it was fixed. Before I got out of the parking lot the brake light came on. So I bought brake fluid and topped it off. Before I was half a mile a way. The brake light was on again. I took it back and told them they left some thing loose. When the mechanic was told to check his work. His response was it was a simple brake job. There was no need to check the brake fluid level. When you take the callipers off the vehicle it is no longer a simple brake job and there is definitely a need to bleed the brakes. After an hour they determined the master cylinder back seal went bad. So I would need to pay another $618.00 to get it fixed. Personally if it could have been driven I would have taken it home and fixed it myself. But I had to barrow the money to get the brakes. The master seal went bad by they're actions. Either do to incompetence or on purpose. So double check they're work if you can.

Although this Walgreens is extremely busy and understaffed, I had a great experience in the…read morepharmacy today. The woman who helped me was pleasant, smiling and chatty. she obviously was a people person. when she began to ring up my prescriptions, she noticed one was quite expensive. I asked wether it would be cheaper with Good RX. she suggested I look it up on my phone but I had left it in the car so she offered to use hers. her kindness saved me over $50 today. Kudos to an example of an employee who goes the extra mile for a customer. you made my day. Thanks!

Hands down the single worst pharmacy I have ever dealt with. They repeatedly "lose" my…read moreprescription orders, placed online and I have online info that it would be ready at a certain day and time. Go there and wait in line endlessly only to be told that they don't have the prescription or it is not ready and could I come back 30 minutes later or even another day. I live in a different town and this is unacceptable. So, I have learned that I must call ahead to verify it is ready. But then the phone is endless waiting and many times then call is disconnected. The pharmacy is chaos. Completely disorganized and a mess behind the counter. I have never had such horrible customer service as at this place. Either the pharmacist is incompetent or they are so understaffed that they cannot deal with the workload. I called corporate and voiced my concern today. Sincerely doubt anything will be done as this situation has been the same here for years. If I could find a relatively close pharmacy which is on my insurance provider list, I would switch in a heartbeat.