I had problems with my all-in-one computer's fan and went to best buy (Geek Squad) and was told…read morethey could not provide me the service to replace my fan, so they suggested PC 911. At first, I was hesitant but decided to take the chance. I met the store's owner (Angel) and he troubleshooted my computer which he thoroughly went over the issues with me. One of the several things that impressed me was how Angel does one to one service for all his customers and the appointments are set up to be very user friendly via emails and texts. When I picked up my computer, he tested it in front of me to confirm that the problem was solved, and that the computer was running fine. My overall experience was exceptional, and I would highly recommend this store. Angel was very professional, transparent and his experience shows through his work. The prices are great, and the customer service is outstanding. I am a very satisfied customer and will not go anywhere else. By the way it says a lot if Geek Squad suggests this store so my advice to general population, skip Best Buy and just come to PC 911.

The person who owns the shop is always so friendly I've been coming here for a couple of months and…read moreit's been great. Last time I came to fix my MacBook and he got it done in a short time span.

Very pleasant and they fixed my phone really fast as I waited. Shop was clean and the price was…read morereasonable.

I had water damage with my screen and I'm so happy with the job Leo did with my iPhone 13 Pro Max :)read more

Super attentive and friendly service. Shop was busy and I still felt very welcome and comfortable…read more Repaired everything quickly with a fair price. Thank you.

Onell and his tech are both extremely knowledgeable on tech across the board. I came in with my PS5…read morefor a deep cleaning and liquid metal replacement, the longest part was me figuring out how to use my hotspot lol. They're professional, friendly and detailed in their craft. 20/10 recommend. Great price, great attention and even better attitude than most techs around. All in all they have my business and all my tech needs are in their hands. Btw it only took about 30-45 minutes to open, clean, fix and close. Only reason why I spent an hour hear was me trying the console out for a couple matches and chatting with their team.

I strongly advise against using this repair shop…read more I brought in my relatively new laptop because it was not charging. I clearly told them upfront that it was a low-cost device and that I only wanted the repair done if it could be fixed for around $50. Later, they called and quoted $250 for the repair, which I declined. When I picked up the laptop and got home, I opened it and discovered that the RAM and hard drive were missing, and multiple internal components had been disconnected. I called the shop, and they said they had "forgotten" to return the parts. When I went back, they gave me a hard drive that was not mine and a damaged/burnt RAM module. This experience raises serious concerns about their handling of customers' equipment and parts. I recommend taking your business elsewhere.

Excellent service. They were fast, clear and accurate with the diagnostic. I will recommend them…read more100%

Made my phone worse :( took it in to find. The screen on an Oled and got an lcd (my fault) but they…read morenever told me the battery would now last 2 hours Still a nice place I guess I got unlucky

Update: I was…read morecontacted by the head technician, Luis, and he told me to bring the computer back in. I was informed that the technician that had previously helped me was no longer with the company and assured me that they would never treat a customer in that manner. The hinge on my laptop was completely fixed (as you can see on the video) and it's working well now. I truly appreciate their customer service and attention to their customers needs. This is exactly how a great business should operate! *************************** I came here because the hinges on my computer were broken and they told me they would have it fixed by the next day for $105.93. I came in the next day and it seemed to be fixed and I was happy. About a month and a half later, the same hinge breaks again. I came back in to the store and was told they only guarantee their work for 30 days. They offered to try a different method of fixing the hinge which would be even more expensive than the original method.