I have been a patient at Grace Family Dental since the facility was in the Park Avenue/Grove Street…read morearea. At the time, I could walk to the office--which was part of the attraction. The office moved to Grafton Street. I followed. Thirteen years later I am still a patient. Dr. Mundra and her staff are a joy to work with. In my case, my salivary glands became underachievers as a result of a medication I was prescribed. The number of cavities I got began to increase. But, as one of the hygienists put it, "it's our job to educate, not to judge." The hygienists were more than willing to teach how to protect my teeth. Swishing with water after eating; reducing sugar in the diet; showing me how to improve flossing and brushing techniques, and suggesting products (with coupons) that keep the mouth moist improved things nicely. As a result, I had fewer cavities. Plus, I lost fifteen pounds in eight months, and my A1C level is lower. Dentistry is truly important for the whole body. Thank you Grace Family Dental.

We switched all six members of my family over to GFD. We went to our first appointments recently…read more We were very impressed with the entire office. The front office people were pleasant and professional. The hygienist's and Dentist were fantastic. We are VERY happy with our new dentist office!

I have been going for years. They are always professional and so friendly. I love my hygienist,…read moreKim. Joanne​

I had my first cleaning at Northborough Family Dental yesterday. The level of care I received from…read morethe moment I walked in to the office was top notch! The ladies at the front desk were warm and welcoming. My hygienist was excellent. I have cold sensitivity and she was extra careful but thorough with my cleaning. I don't normally leave reviews, but I am so pleased with my experience I felt I needed to say something! Highly recommend this practice!

Walking in and noticing there was a sign welcoming me for my initial visit was cool... everything…read moreelse was professional and friendly. Thank you to all especially Lisa for answering my email when I was inquiring online about switching dentist.

Scammers. Knock you out ,and you have more done of low quality work, half which wasn't necessary…read more Poor work, had to have many redone. Run to someone else!

Don't be misled by the location in a low rent strip mall in a nondescript suburban town outside…read morethe glamor zip codes. Dr Robbins is great, does technically wonderful work, and has all the modern tools in his office, and handles emergency issues on a same day basis and is reachable after hours. The hygienist I see (Molly) has the gentlest touch of any I have ever been treated by. He has a 100% on time record for my appointments. I believe this is currently a single dentist practice. The other dentist (Portnoy) listed on their website has moved out of state and retired.

I've had such a great experience at Family Dental Group! The office is clean and modern, and the…read morestaff is so kind and professional. They make you feel comfortable and really take the time to explain everything. Highly recommend!

** Not Recommended ** As a referral customer from a neighbor…read moreand current patient, I was referred there for potentially tens of Thousands of dollars in restorative Dental services and my service and customer experience was instead both shocking and the worst! I took the trouble and had a current (less that a week old) full & complete mouth x-rays sent over and completed all their forms in advance looking for a professional experience and Guidence and pricing for implants. Imagine my surprise when I supplied all the data and forms needed they initially promised the first visit was no charge to get pricing given all that I provided. There after, there was literally nothing left for them To do but look at the work needed & Price?? They then insisted and required a $200.00 visit fee after committing to it being complimentary for a tens of thousands of dollars customer! What a scammer! Buyer be ware!

The painless laser "drilling" used by this practice, and professional staff makes this dental…read morepractice a five star choice. I trust Dr. Shustak's recommendations, and find they take a pragmatic and measured approach to dental health. I've experienced the laser drilling twice, and both times there was no Novocaine, no pain and a far more comfortable experience than the old fashioned drills in use by most practices.

When I call to book the appointment I ask if they specialty on full mouth implants cleaning and…read morethey say yes . When I get there they took 18 image at my mouth . The doctor literally told me they are not specialist on cleaning for dental implant. I asked her should I make a different appointment to somewhere else she say no she can do it this time for me and literally take her five minute. She's clean for me and it's not even worth the time. It's like in and out I pay with my private insurance. This is the worst experience I ever have. Nothing is clean it's usually take my old dental 45 min but it's far so I want to give it a try somewhere close to home . When people schedule for something like that they should be honest with them that they don't do full mouth implants and look for somewhere else .

Decades passed since I found a dental team as good as the one Dr. Shah has assembled and leads…read more Spencer and all of central Massachusetts are lucky she's opened her practice here in the Big Y Spencer Plaza. Some dentists I've met go on dental cruises, some have expired licenses on their X Ray Machines, and some rather ask for fees than stay in contact. But Dental Elements is NONE of these. I've found them all a compassionate crew of dedicated orthodontic experts determined to make a positive difference in every client's dental health. Your mouth is not just a collection of teeth, not to you, and not to Dental Elements. To myself and other patients, I consider the staff warm, friendly, and prompt, from sending appointment reminders or communicating via text to helping us feel comfortable in the waiting room or while seated in their office. I found the expertise and consultation they offered in service to dental needs making me consider the calcium in my mouth more valuable than any other polished mineral, metal, or gem. I can't do the community of Dental Elements enough justice. Even if I move far away, I will understand the value and rarity the care Dental Elements offered me beyond experimenting again with new providers, and I pray you are lucky enough as well.

Always efficient and pleasant. A very well run practice. Of course, excellent, high quality dental…read morework.

This is an extremely well run dental office, and a new facility which is only a few years old. The…read morewaiting room is comfortable, even though I rarely wait more than a few minutes. The staff is friendly and professional. But one of the biggest perks of using this dental practice is their laser drilling. I've only needed work on one tooth over the last 10 years I've been using Dr. Shustak, and he performed that procedure with a laser. That meant no pain, no injection and no Novocain numbness!

Great place very accommodating and quality work done. The office is clean and comfortable, the…read morereception staff are wonderful, dental assistants, hygienists and dentists are all great as well. Extended hours are a plus! Antoine Z.

Wish there was an option for zero stars! Called and spoke with an UNINFORMED and RUDE person that…read moreanswered the phone at 11 am on Oct. 7th. Told her exactly what procedures my husband needs to have done and mentioned he has been examined by other drs. She kept saying she wasn't a doctor and couldn't give me the answer if those procedures were done at Aim Dental - also that a dr. would have to do an examination first. I REPEATED I just want to know if particular procedures were even done at Aim Dental. She repeated many times she didn't know. I asked a few times to speak to someone else who could just answer the question. Rather than give the phone to an informed employee, she HUNG UP!!! This was the worst customer service I have ever received!!! Why does Aim Dental have someone answer phone calls that is totally unprofessional and can't answer a simple question?!!!!