Ok, I totally disagree with the assertion made in another review that this is a store "white haired…read morepeople." This is a family run store and anyone worth their salt can tell you it's the best in Germantown by a mile. I've had jewelry repaired here multiple times without a problem. The staff is friendly, polite, and knowledgeable. Why go anywhere else?

I have been a long-time customer of DeAngelis Jewelers, which is why this experience has been…read moreespecially disappointing. I purchased a pearl ring from them, but unfortunately the pearl came off very soon after purchase. I took the ring in for repair on April 25, 2026, and was told someone would contact me by Tuesday. No one called. When I followed up myself last week, the person I spoke with was quite rude and told me there were many customers ahead of me for repairs and that it would take around three weeks before mine would even be completed. I find this concerning for two reasons: first, because the pearl should not have come off so quickly in the first place, and second, because reattaching a pearl to a ring should not require such an excessive wait time for a loyal customer. I understand businesses can get busy, but communication and customer service matter. A simple update and a more respectful response would have made a big difference.

Bob Richard's adjusted my wedding bands just in time for my wedding. Great service, highly…read morerecommend.

Great service and quality products. To enter, you must stand in front of the outer door so they can…read moreget a picture. You cannot wear a hat, sunglasses or other article that covers your face, head or eyes. Once cleared, you are buzzed in. Their service is top notch. This is a fine jewelry store and repair shop. You get what you pay for....remember that as you go.

I visited Robert Irwin on Perkins in Memphis per recommendation of an acquaintance who had a…read moretenured career in precious/fine jewelry sales locally. After doing my own research over the last few months on Tissot watches and not being able to find more than 1 or 2 in stock at my local Dallas, TX chain jewelry stores, I decided to visit stores in Memphis to seek insight and make a selection based on trying a few on. I came to the store two days in a row and received amazing service that exceeded all expectations of any typical buying ceremony I've ever been part of. Normally when I shop, it's very concise as I buy routine products via necessity. This purchase was quite different and symbolic to me in many ways and I am grateful that Bryan was well knowledgeable of the products. He even wore a Tissot watch the day I made my purchase which solidified my trust and his admiration of the brand I had newly become a fan of. The other personnel and management staff in store were friendly, hospitable and engaging with me and my sister as well, which made the process fun and personable. I was beyond impressed with the service and attitudes as well as selection provided by this store. I can't wait to return to Memphis for another visit and I'm already plotting my next purchase largely because of the experience provided by Bryan and crew. THANKS so much!

Wonderful people knowledgeable and understanding about your concerns. They care about your jewelry…read moreand you

Women owned operated and fabulously stylish. Not only do they have the best prices in town, they…read morehave all the latest trends. If you can dream it- they can make it happen for any budget.

Everything in the store is beautiful but I bought over $100 in bridal registry gifts and they…read moredidn't even wrap it??? They gave it to me in a gray Bella Vita box with a rinky-dink bow around it. This is a bridal shower gift!!!

I have wanted to love Bella Vita ever since moving to Germantown from the west coast but…read moreunfortunately I can't ever go in without getting the stare down or attitude. I've bought several household goods, pj sets and gifts here almost feeling like I had to, just to not be followed like I'd steal something. I'd much rather spend my money somewhere I'm not getting eye rolls upon entry or the up and down from a high school student, who unfortunately is being taught to judge people for the way they look, sad. And a word to the owners- a person with disposable income doesn't always = a certain "look", most the time the richest person in the room is wearing jeans and a T-shirt, please teach your managers and your staff this. This is not 1985 Germantown.

I went to Sissy's to purchase a replacement earring back and was immediately greeted by Demetrius…read morewho offered to help me. Holly is the sales person we have worked with in the past so requested her. She came over and fixed me up with a new earring back. She offered to clean all the jewelry I had on to include a necklace and ring not purchased there. I love that! The service there is always amazing and I will return soon.

Let's talk about customer service! My wife and I have shopped at Sissy's since just after the…read morepandemic ended and have made several purchases since. I must emphasize all the staff at Sissy's Log Cabin Memphis have never wavered from enthusiastic, energetic, friendly and very receptive to our wants and never overbearing !! Our latest visit on 05/11/26 we were assisted by Spyros and Steve. They continued the standard for which Sissy's has become known. Very highly recommended to anyone looking for this kind of service and help. Ask for Spyros or Steve

They are the best! Ring size while you wait, design & create pieces if needed - only place to go…read morefor beautiful jewelry, repairs and sizing. Professional and courteous. Have referred many friends and family to them. An absolute pleasure to do business with.

This is an all time 5 stars! The owners are so kind, accommodating. And their repairs are flawless…read more I brought in a 1970s good chain from my grandmother and it was fixed and cleaned perfectly within 5 minutes. I would go back anytime!

I always find something I didn't know I needed when I visit James Gattas. Make it a point to stop…read moreby and make sure you ask first Carol:-)

They helped me customize some jewelry. I am very happy with the work and the cost. The work was…read moredone quickly, and they texted me when ready for pick up. Quick note parking in back is better than trying to back out on Poplar.

I love Kendra Scott jewelry! I go every year for my birthday because your first purchase is 50% off…read morefor your birthday and I got this adorable water bottle free too! They always have excellent customer service and event events. Today they had bubbly, heart cookies, and live strings. If something goes wrong with your jewelry they replace it for free.

I went in to get my wife a Christmas present and to find something perfect. Tierney and Kristian…read morehelped me make something very meaningful. They had excellent customer service and I will be back for my wife's next gift! -Tony

Great prices and nice staff. Love their collections and the in-house repair for some jewelry is…read moregreat.

Very friendly and helpful when we chose ou wedding band rings…read moreThe people were very professional and helpful in allowing us to decide there's nothing like personal service anymore I