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    Winning Touches

    4.0 (1 review)
    Closed 12:00 pm - 5:30 PM

    Services - Winning Touches

    Gift shops

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    10 years ago

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    Lowe's Home Improvement - Very Cool Halloween Decor

    Lowe's Home Improvement

    2.6(64 reviews)
    1.9 mi
    $$

    The advantage of shopping at Lowe's is the great selection of products and supplies for the DIYers…read more This location is always well-stocked, and it's easy to find what you need, especially if you are like me and prefer browsing on your own. With that said the downside: staff assistance is literally non existent. I was able to find an associate to help with a price check but unfortunately she couldn't direct me to where mortar filler was located (she wasn't familiar with the product). I do like their seasonal decor because, as the usje, I always find something other than what I initially stop in for.

    Bait and switch by Andrea at the Pro Desk. I placed a large order through my PRO account online and…read morereceived about a 7% volume discount. Wanting to make sure I was getting the best deal, I called and spoke with Andrea at the Pro Desk. She told me she could take an additional $200 off and reduce the delivery fee to $20--but only as a credit after the order was delivered. After the delivery, I went in to follow up, and suddenly the story changed. Andrea told me the only way to get the extra discount was by using a specific Pro Account credit card. She pointed to a brochure with both a PRO account card and a credit card, and said, "This is the card you need--the discount will come next time." At first, I assumed she meant the same PRO account I already had. I started filling out the application, but as someone else rushed me through the form, I realized I was being signed up for a credit card, not a different kind of PRO account. I never agreed to that. Andrea had already walked away by then, and it became clear there was never going to be a credit back on my original order. The deal I was promised on the phone was gone, replaced with "nothing we can do--but here's a credit card you can apply for to maybe save next time." I came in expecting to redeem a promised discount. Instead, I got misleading information, pressure to open a credit card, and no resolution. Extremely disappointing and not how business should be done.

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    Lowe's Home Improvement - Beautiful Memorial Day tribute

    Beautiful Memorial Day tribute

    Lowe's Home Improvement
    Lowe's Home Improvement

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    Winning Touches - artsandcrafts - Updated May 2026

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